8.9
SpotScore
Top 10 LivePerson Alternatives 2026
Upgrade your customer conversations with LivePerson.
Main Features
- A/B Testing
- AI Text Generation
- AI Text Summarization
- AI Voice Assistant
Pricing
LivePerson offers custom pricing plan
LivePerson is a Live Chat Software platform with a user rating of 3.9★ based on 219 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LivePerson vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LivePerson Current | Live Chat Software | Custom pricing | 3.9 ★ | ✗ No |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Talkative | Live Chat Software | Free trial | 5.0 ★ | ✓ Yes |
 Comm100 Live Chat | Live Chat Software | $29 | 4.5 ★ | ✓ Yes |
 Freshdesk Messaging (Formerly Freshchat) | Live Chat Software | $19 | 4.5 ★ | ✓ Yes |
 RumbleTalk | Live Chat Software | $25 | 5.0 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top LivePerson alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
8.3
SpotScore
Talkative — 5★
Empower your customer connections with Talkative.
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What is Talkative?
Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...
Read moreWhat reviewers like about Talkative
- Voice and video integration
- Co-browsing feature
- Real-time problem solving
Where Talkative falls short
- Complex setup
- Higher pricing tier
- May require training for staff
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Talkative offers custom pricing plan
9.3
SpotScore
Comm100 Live Chat — from $29 · 4.5★
Maximize customer satisfaction with personalized interactions.
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What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreWhat reviewers like about Comm100 Live Chat
- AI-powered chatbox
- Multi-channel support
- Co-browsing features
Where Comm100 Live Chat falls short
- Complex setup process
- Learning curve for new users
- Pricing may be high
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/User/Month
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.3
SpotScore
Freshdesk Messaging (Formerly Freshchat) — from $19 · 4.49★
Effortless customer service for the digital world.
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What is Freshdesk Messaging (Formerly Freshchat)?
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...
Read moreWhat reviewers like about Freshdesk Messaging (Formerly Freshchat)
- Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
- Integrated with CRM for customer interaction tracking and relationship management.
- Combines live chat with AI bot support and self-service options for scalable support.
Where Freshdesk Messaging (Formerly Freshchat) falls short
- Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
- Depth of features and customizations can be complex for new users without adequate onboarding or guidance.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $19/agent/month when yearly, also offers free forever plan
8.6
SpotScore
RumbleTalk — from $25 · 5★
Unite and Engage Your Online Community!
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What is RumbleTalk?
RumbleTalk is a revolutionary Group Chat Room Solution with over 600,000 users. Leveraging webRTC technology, members can easily host virtual meetings with audio and video-enabled conversations. It takes just a minute to set up a new chat room on your website without any coding or technical ...
Read moreWhat reviewers like about RumbleTalk
- Easy setup
- Customizable chat rooms
- Audio and video support
Where RumbleTalk falls short
- Limited features compared to full platforms
- May require technical knowledge for customization
- Not suitable for all business types
Common Features
-
Visitor Targeting
-
Video Chat
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Transfers
+ 5 more
Unique Features
No unique features
Pricing
Starts from $25/Month, also offers free forever plan
9.0
SpotScore
Formilla.com — from $23.99 · 4.5★
Maximize customer engagement and generate leads effortlessly.
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What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read moreWhat reviewers like about Formilla.com
- Multi-language support
- Lead tracking
- Customizable themes
Where Formilla.com falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
9.4
SpotScore
Olark — 4.31★
Connect with customers. Streamline communication. Boost conversions.
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What is Olark?
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...
Read moreWhat reviewers like about Olark
- Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
- Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
- Provides basic features needed for customer chat, such as automated responses and chat management tools.
Where Olark falls short
- Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
- Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
- Some users report occasional technical issues like slow loading times or glitches with the availability toggle.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Olark offers custom pricing plan
9.2
SpotScore
Acquire — 4.31★
Streamline customer engagement and drive growth.
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What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreWhat reviewers like about Acquire
- Easy to integrate with existing software, providing a consistent experience.
- Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
- Provides personalized customer experiences and feedback loop.
Where Acquire falls short
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 5 more
Unique Features
-
Call Me Option
Pricing
Acquire offers custom pricing plan
8.4
SpotScore
13chats — from $13 · 5★
Boost online sales with AI-powered chat functions.
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What is 13chats?
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than ever before, and you have the power to access and store previous customer ...
Read moreWhat reviewers like about 13chats
- Behavior-driven widgets
- Chat history access
- Mobile app availability
Where 13chats falls short
- Limited advanced analytics
- Customization options may be basic
- Not suitable for large teams
Common Features
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Visitor Targeting
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Video Chat
-
Transfers
+ 4 more
Unique Features
No unique features
Pricing
Starts from $13/Month, also offers free forever plan
8.7
SpotScore
Helpwise — from $83.25 · 4.57★
Efficient customer support, simplified.
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What is Helpwise?
Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...
Read moreWhat reviewers like about Helpwise
- Shared inbox functionality
- Multi-channel support
- Collaboration tools
Where Helpwise falls short
- Learning curve for new users
- Limited integrations
- Can be overwhelming for small teams
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $83.25/Month when Billed Yearly, also offers free forever plan
LivePerson competitors, compared
Across Live Chat Software, 10 products compete directly with LivePerson. The strongest overlap is with ZoomInfo Chat, Talkative and Comm100 Live Chat. Each is compared against LivePerson on rating, pricing and feature coverage below.
Sites and apps like LivePerson
Searches for "sites like LivePerson" and "apps like LivePerson" land on the same set of options as "LivePerson alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made the list
Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
Easy setup
Watch for: Limited features compared to full platforms
Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
Easy to integrate with existing software, providing a consistent experience.
Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.
Shared inbox functionality
Watch for: Learning curve for new users
Why teams look for a LivePerson alternative
Most teams that replace LivePerson do it to get past issues like these:
- Some users find the reporting suite cumbersome and require more user-friendly options.
- Limited modularity in pricing may restrict access to all features.
- Inconsistencies in product guidance and advice can be challenging for users.
- The platform can have a learning curve and may not be intuitive for all users.
What to keep in mind choosing a LivePerson alternative
Here's how these 10 live chat software alternatives stack up on the numbers: 8 offer a free tier; and Talkative is the highest rated at 5★ across 19 reviews.
Our ranking method.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
