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Best LivePerson Alternatives — 7 Compared, With Free Tools (2026)

Explore 7 alternatives to LivePerson — vetted by our editors with real user reviews, pricing, and feature comparisons.

7 top-rated free LivePerson alternatives at a glance

Quick answer

Short on time? The best free alternatives to LivePerson are Olark, Comm100 Live Chat and Freshdesk Messaging (Formerly Freshchat). Olark leads with a SpotScore of 9.4 and a 4.31★ rating. All 7 are compared on score, rating, and pricing below.

If LivePerson isn't the right fit on price, features, or ease of use, these 7 live chat software free alternatives are the strongest options. We rank them by SpotScore, which blends real-user satisfaction with market presence, then by star ratings and pricing model. Every tool here is vetted by our editors. Scan the table first, then read the full breakdown below.

ProductSpotScoreRatingPricingBest for
OlarkConnect with customers. Streamline communication. Boost conversions.9.4★★★★☆ 4.31(250)FreeFree Trial · Quotation Basedteams of all sizes
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5Freefrom $29 /User/Monthteams of all sizes
Freshdesk Messaging (Formerly Freshchat)Effortless customer service for the digital world.9.3★★★★☆ 4.49(630)Freefrom $19 /agent/monthteams of all sizes
UserlikeEmpowering real-time chat for exceptional customer communication.9.2★★★★☆ 4.47(462)Freefrom $90/moteams of all sizes
Formilla.comMaximize customer engagement and generate leads effortlessly.9★★★★★ 4.5(1)Freefrom $23.99/moteams of all sizes
HelpwiseEfficient customer support, simplified.8.7★★★★★ 4.57(170)Freefrom $83.25/moteams of all sizes
TalkativeEmpower your customer connections with Talkative.8.3★★★★★ 5(19)FreeFree Trial · Subscription · Quotation Basedteams of all sizes

9.4

SpotScore

Olark - Live Chat Software

Olark

Connect with customers. Streamline communication. Boost conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

250 verified reviews

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What is Olark?

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...

Read more about Olark
Free Trial·

Olark offers custom pricing plan

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

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What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Comm100 Live Chat offers custom pricing plan

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9.3

SpotScore

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

Add to compare

What is Freshdesk Messaging (Formerly Freshchat)?

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

Read more about Freshdesk Messaging (Formerly Freshchat)
Free TrialTry Free →

9.2

SpotScore

Userlike - Live Chat Software

Userlike

Empowering real-time chat for exceptional customer communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

462 verified reviews

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What is Userlike?

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

Read more about Userlike
Free Trial·

Userlike offers custom pricing plan

9.0

SpotScore

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

1 verified reviews

Add to compare

What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Read more about Formilla.com
Free Trial

8.7

SpotScore

Helpwise - Live Chat Software

Helpwise

Efficient customer support, simplified.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

170 verified reviews

Add to compare

What is Helpwise?

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

Read more about Helpwise
Free Trial·

Helpwise offers custom pricing plan

8.3

SpotScore

Talkative - Live Chat Software

Talkative

Empower your customer connections with Talkative.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

19 verified reviews

Add to compare

What is Talkative?

Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...

Read more about Talkative
Free Trial·

Talkative offers custom pricing plan

LivePerson competitors, compared

Across Live Chat Software, 7 products compete directly with LivePerson. The strongest overlap is with Olark, Comm100 Live Chat and Freshdesk Messaging (Formerly Freshchat). Each is compared against LivePerson on rating, pricing and feature coverage below.

Sites and apps like LivePerson

Searches for "sites like LivePerson" and "apps like LivePerson" land on the same set of options as "LivePerson alternatives" — the 7 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made the list

Olark9.4Best for teams of all sizes

Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

Freshdesk Messaging (Formerly Freshchat)9.3Best for teams of all sizes

Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.

Userlike9.2Best for teams of all sizes

Simple and effective UI with many useful features that are easy to implement.

Watch for: Initial complexity for newcomers in activating and utilizing all features.

Formilla.com9Best for teams of all sizes

Multi-language support

Watch for: Limited advanced features

Helpwise8.7Best for teams of all sizes

Shared inbox functionality

Watch for: Learning curve for new users

Talkative8.3Best for teams of all sizes

Voice and video integration

Watch for: Complex setup

Why teams look for a LivePerson alternative

Most teams that replace LivePerson do it to get past issues like these:

  • Some users find the reporting suite cumbersome and require more user-friendly options.
  • Limited modularity in pricing may restrict access to all features.
  • Inconsistencies in product guidance and advice can be challenging for users.
  • The platform can have a learning curve and may not be intuitive for all users.

What to keep in mind choosing a LivePerson alternative

Here's how these 7 live chat software free alternatives stack up on the numbers: 7 offer a free tier; paid plans run $19–$90, with Freshdesk Messaging (Formerly Freshchat) the cheapest entry point; and Talkative is the highest rated at 5★ across 19 reviews.

Our ranking method.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to LivePerson are Talkative (5.0★), Helpwise (4.6★), Comm100 Live Chat (4.5★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to LivePerson, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply LivePerson is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Picking the best LivePerson alternative for your team

  • On a budget / just exploring: start with a free tier — Olark, Comm100 Live Chat and Freshdesk Messaging (Formerly Freshchat) let you evaluate without paying upfront.
  • If real-user ratings matter most: Talkative has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Olark has the highest Spotsaas Score (9.4) in this list — a strong default if you're unsure.

How to switch from LivePerson

Switching from LivePerson goes smoother with a plan. Start by exporting your data and making sure the new tool imports it cleanly. Confirm the workflows you rely on still work, run a small pilot first, and keep LivePerson running until everything's moved. Most options above let you test free before you commit.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].