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8.9

SpotScore

LivePerson - Live Chat Software

Top 10 LivePerson Alternatives 2026

Upgrade your customer conversations with LivePerson.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • A/B Testing
  • AI Text Generation
  • AI Text Summarization
  • AI Voice Assistant

Pricing

  • LivePerson offers custom pricing plan

Get Pricing Details

LivePerson is a Live Chat Software platform with a user rating of 3.9★ based on 219 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

LivePerson vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
LivePerson CurrentLive Chat SoftwareCustom pricing3.9 ★✗ No
ZoomInfo ChatLive Chat SoftwareCustom pricingNo reviews✗ No
TalkativeLive Chat SoftwareFree trial5.0 ★✓ Yes
Comm100 Live ChatLive Chat Software$294.5 ★✓ Yes
Freshdesk Messaging (Formerly Freshchat)Live Chat Software$194.5 ★✓ Yes
RumbleTalkLive Chat Software$255.0 ★✓ Yes

Alternatives of LivePerson with

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LivePerson rating: 3.9 ★10 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top LivePerson alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.2

SpotScore

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

RECOMMENDED

Transform your website chats into valuable connections.

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What is ZoomInfo Chat?

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...

Read more

Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

No unique features

Pricing

ZoomInfo Chat offers custom pricing plan

8.3

SpotScore

Talkative - Live Chat Software

Talkative — 5★

Empower your customer connections with Talkative.

Start Free Trial

5.0

(19)

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✦ Editor’s Pick⭐ Higher rated than LivePerson

What is Talkative?

Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...

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What reviewers like about Talkative

  • Voice and video integration
  • Co-browsing feature
  • Real-time problem solving

Where Talkative falls short

  • Complex setup
  • Higher pricing tier
  • May require training for staff

Common Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 5 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Talkative offers custom pricing plan

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat — from $29 · 4.5★

Maximize customer satisfaction with personalized interactions.

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4.5

Add to compare

⭐ Higher rated than LivePerson

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

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What reviewers like about Comm100 Live Chat

  • AI-powered chatbox
  • Multi-channel support
  • Co-browsing features

Where Comm100 Live Chat falls short

  • Complex setup process
  • Learning curve for new users
  • Pricing may be high

Common Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $29/User/Month

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9.3

SpotScore

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat) — from $19 · 4.49★

Effortless customer service for the digital world.

Start Free Trial

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⭐ Higher rated than LivePersonFree plan available

What is Freshdesk Messaging (Formerly Freshchat)?

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

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What reviewers like about Freshdesk Messaging (Formerly Freshchat)

  • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
  • Integrated with CRM for customer interaction tracking and relationship management.
  • Combines live chat with AI bot support and self-service options for scalable support.

Where Freshdesk Messaging (Formerly Freshchat) falls short

  • Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
  • Depth of features and customizations can be complex for new users without adequate onboarding or guidance.

Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $19/agent/month when yearly, also offers free forever plan

8.6

SpotScore

RumbleTalk - Live Chat Software

RumbleTalk — from $25 · 5★

Unite and Engage Your Online Community!

Try for Free

5.0

(2)

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⭐ Higher rated than LivePersonFree plan available

What is RumbleTalk?

RumbleTalk is a revolutionary Group Chat Room Solution with over 600,000 users. Leveraging webRTC technology, members can easily host virtual meetings with audio and video-enabled conversations. It takes just a minute to set up a new chat room on your website without any coding or technical ...

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What reviewers like about RumbleTalk

  • Easy setup
  • Customizable chat rooms
  • Audio and video support

Where RumbleTalk falls short

  • Limited features compared to full platforms
  • May require technical knowledge for customization
  • Not suitable for all business types

Common Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 5 more

Unique Features

No unique features

Pricing

Starts from $25/Month, also offers free forever plan

9.0

SpotScore

Formilla.com - Live Chat Software

Formilla.com — from $23.99 · 4.5★

Maximize customer engagement and generate leads effortlessly.

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4.5

(1)

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⭐ Higher rated than LivePersonFree plan available

What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

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What reviewers like about Formilla.com

  • Multi-language support
  • Lead tracking
  • Customizable themes

Where Formilla.com falls short

  • Limited advanced features
  • Basic analytics
  • Integration challenges

Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $23.99/Month when Billed Yearly, also offers free forever plan

9.4

SpotScore

Olark - Live Chat Software

Olark — 4.31★

Connect with customers. Streamline communication. Boost conversions.

Start Free Trial

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⭐ Higher rated than LivePerson

What is Olark?

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...

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What reviewers like about Olark

  • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
  • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
  • Provides basic features needed for customer chat, such as automated responses and chat management tools.

Where Olark falls short

  • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
  • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
  • Some users report occasional technical issues like slow loading times or glitches with the availability toggle.

Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available

Olark offers custom pricing plan

9.2

SpotScore

Acquire - Live Chat Software

Acquire — 4.31★

Streamline customer engagement and drive growth.

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4.3

(44)

Add to compare

⭐ Higher rated than LivePerson

What is Acquire?

. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...

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What reviewers like about Acquire

  • Easy to integrate with existing software, providing a consistent experience.
  • Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
  • Provides personalized customer experiences and feedback loop.

Where Acquire falls short

  • Some users experienced sporadic bugs and glitches that require frequent attention.
  • Lack of certain customizability options for tailor-made solutions according to specific needs.
  • Limited sound notifications affecting real-time responsiveness.

Common Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 5 more

Unique Features

  • Call Me Option

Pricing

Acquire offers custom pricing plan

8.4

SpotScore

13chats - Live Chat Software

13chats — from $13 · 5★

Boost online sales with AI-powered chat functions.

Try for Free

5.0

(4)

Add to compare

⭐ Higher rated than LivePersonFree plan available

What is 13chats?

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than ever before, and you have the power to access and store previous customer ...

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What reviewers like about 13chats

  • Behavior-driven widgets
  • Chat history access
  • Mobile app availability

Where 13chats falls short

  • Limited advanced analytics
  • Customization options may be basic
  • Not suitable for large teams

Common Features

  • Visitor Targeting

  • Video Chat

  • Transfers

+ 4 more

Unique Features

No unique features

Pricing

Starts from $13/Month, also offers free forever plan

8.7

SpotScore

Helpwise - Live Chat Software

Helpwise — from $83.25 · 4.57★

Efficient customer support, simplified.

Start Free Trial

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⭐ Higher rated than LivePersonFree plan available

What is Helpwise?

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

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What reviewers like about Helpwise

  • Shared inbox functionality
  • Multi-channel support
  • Collaboration tools

Where Helpwise falls short

  • Learning curve for new users
  • Limited integrations
  • Can be overwhelming for small teams

Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Call Me Option

Pricing

Free Trial available

Starts from $83.25/Month when Billed Yearly, also offers free forever plan

LivePerson competitors, compared

Across Live Chat Software, 10 products compete directly with LivePerson. The strongest overlap is with ZoomInfo Chat, Talkative and Comm100 Live Chat. Each is compared against LivePerson on rating, pricing and feature coverage below.

Sites and apps like LivePerson

Searches for "sites like LivePerson" and "apps like LivePerson" land on the same set of options as "LivePerson alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made the list

Talkative8.3Best for teams of all sizes

Voice and video integration

Watch for: Complex setup

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

Freshdesk Messaging (Formerly Freshchat)9.3Best for teams of all sizes

Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.

RumbleTalk8.6Best for teams of all sizes

Easy setup

Watch for: Limited features compared to full platforms

Formilla.com9Best for teams of all sizes

Multi-language support

Watch for: Limited advanced features

Olark9.4Best for teams of all sizes

Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

Acquire9.2Best for teams of all sizes

Easy to integrate with existing software, providing a consistent experience.

Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.

13chats8.4Best for teams of all sizes

Behavior-driven widgets

Watch for: Limited advanced analytics

Helpwise8.7Best for teams of all sizes

Shared inbox functionality

Watch for: Learning curve for new users

Why teams look for a LivePerson alternative

Most teams that replace LivePerson do it to get past issues like these:

  • Some users find the reporting suite cumbersome and require more user-friendly options.
  • Limited modularity in pricing may restrict access to all features.
  • Inconsistencies in product guidance and advice can be challenging for users.
  • The platform can have a learning curve and may not be intuitive for all users.

What to keep in mind choosing a LivePerson alternative

Here's how these 10 live chat software alternatives stack up on the numbers: 8 offer a free tier; and Talkative is the highest rated at 5★ across 19 reviews.

Our ranking method.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].