HR365 Helpdesk Alternatives with Better Pricing
Efficient ticket tracking for seamless helpdesk management.
Main Features
- Customer Support
- Customization
- Reports
- Self Service Portal
Pricing
Starts from $49/Month
Free Trial available
Showing 1-8 out of 8
List of the Top HR365 Helpdesk alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Freshservice
Streamline your support process with ease.
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What is Freshservice?
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
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Ticket Management
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Ticketing System
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Self Service Portal
+ 1 more
Unique Features
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Multi-Channel Communication
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Incident Management
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Asset Management
+ 1 more
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
ManageEngine ServiceDesk Plus
Solving IT problems, keeping businesses running smoothly.
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What is ManageEngine ServiceDesk Plus?
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
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Self Service Portal
Unique Features
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Incident Management
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Asset Management
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Knowledge Base
+ 2 more
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
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SolarWinds Service Desk
Streamline IT service management with SolarWinds.
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What is SolarWinds Service Desk?
SolarWinds Service Desk is an IT service management platform for corporate IT teams handling incident tracking, service request fulfillment, and change management. Its self-service portal lets end users resolve common issues without opening tickets, reducing the manual workload on IT staff. It ...
Read moreCommon Features
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Self Service Portal
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Ticket Management
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Ticketing System
+ 1 more
Unique Features
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Incident Management
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Asset Management
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Knowledge Base
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $19/User/Month
8.9
SpotScore
Teamwork Desk
Effortlessly improve customer support with Teamwork Desk.
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What is Teamwork Desk?
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read moreCommon Features
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Ticket Management
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Self Service Portal
Unique Features
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Incident Management
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Multi-Channel Communication
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Macros (Templated Responses)
+ 9 more
Pricing
Free Trial available
Starts from $8.50/User/Month when Billed Yearly
9.4
SpotScore
HelpDesk
Streamline customer support and boost team productivity.
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What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
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Ticket Management
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Self Service Portal
Unique Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 10 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
8.7
SpotScore
DeskXpand
Efficiently assist customers with DeskXpand.
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What is DeskXpand?
DeskXpand is affordable help desk software which is called upon by customers when they find HomeXpand. DeskXpand helps customers successfully use HomeXpand with its customer service features. All product instances of DeskXpand can speak with each other in order to assist customers with ...
Read moreCommon Features
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Ticket Management
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Self Service Portal
Unique Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 9 more
Pricing
Free Trial available
Starts from $9.99/User/Month
TechExcel ServiceWise
Streamline your IT processes with ease.
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What is TechExcel ServiceWise?
TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...
Read moreCommon Features
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Ticketing System
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Ticket Management
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Workflow Management
+ 2 more
Unique Features
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Incident Management
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Knowledge Base
Pricing
Free Trial available
TechExcel ServiceWise offers custom pricing plan
Scopedesk
Streamlining support, satisfied customers, simplified.
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What is Scopedesk?
Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...
Read moreCommon Features
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Ticket Management
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Ticketing System
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Customer Support
+ 1 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $79/Month, also offers free forever plan
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].