Popular alternatives include Desk365, BoldDesk and undefined.
Tools like Motadata ServiceOp, HEINZELMANN Service.Desk, Neoforce, Alemba Service Manager and Centreon are best for small businesses for Service Desk Software.
Effortlessly streamline and enhance customer support.
User Ratings
Pricing
Starts from $90/Month when Billed Yearly
Free Trial available
Showing 1-2 out of 2
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7.5
Spot Score
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Product Description
Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians and track their progress online. Desk 365 also provides many additional functions not found in other help ...
Read moreCommon Features
No common features
Unique Features
Multi-Channel Communication
Macros (Templated Responses)
Ticket Management
+ 2 more
Pricing
Starts from $10/User/Month when Billed Yearly, also offers free forever plan
8.7
Spot Score
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Product Description
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly
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Popular alternatives include Desk365, BoldDesk and undefined.
Tools like Motadata ServiceOp, HEINZELMANN Service.Desk, Neoforce, Alemba Service Manager and Centreon are best for small businesses for Service Desk Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
