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Tikit - Service Desk Software

Tikit Reviews in June 2026: User Ratings, Pros & Cons

Effortlessly streamline and enhance customer support.

4.4

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Tikit Reviews & Ratings

4.4

Very Good

Based on 3990 ratings & 1 review

Rating Distribution

Excellent

(0)

Very Good

(0)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Tikit is designed to streamline support processes with AI-driven features that enhance efficiency. Its integration with Teams and focus on automation makes it a valuable tool for teams looking to improve their support experience.Read more

Tikit pros and cons

  • AI-powered ticket deflection

  • Quick response times

  • Automated workflows

  • Integration with Teams

  • Limited customization options

  • May require training

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AU

Anonymous User

08/05/22

3 out of 5

"Tikit review"

What do you like best about Tikit? That it's streamed lined from Microsoftware. Makes it easy to stay on top of things when everything is connected What do you dislike about Tikit? I feel like their escalation settings could be better. Some tickets need to be jumped to the front of the line and it's not as easy as it should be. What problems is Tikit solving and how is that benefiting you? Keeping track of all tickets that haven't been solved throughout the business. Whether it's IT issues ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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