8.5
SpotScore
Top 10 Hippo Alternatives 2026
Streamline communication, boost sales.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $17/Month when Billed Yearly
Free Trial available
Hippo is a Live Chat Software platform with a user rating of 4.0★ based on 20 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Hippo vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Hippo Current | Live Chat Software | $17 | 4.0 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Subiz | Live Chat Software | $9.59 | 5.0 ★ | ✓ Yes |
 LiveChat | Live Chat Software | $16 | 4.3 ★ | ✓ Yes |
 FocalScope | Live Chat Software | $9 | 3.5 ★ | ✓ Yes |
 ChatGen | Live Chat Software | $79 | 5.0 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Hippo alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
8.6
SpotScore
Subiz — from $9.59 · 5★
Elevate your customer care game with Subiz.
Add to compare
What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...
Read moreWhat reviewers like about Subiz
- Lead capture automation
- Multimedia support
- Real-time engagement
Where Subiz falls short
- Limited customization options
- Basic reporting features
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9.59/Month, also offers free forever plan
9.8
SpotScore
LiveChat — from $16 · 4.35★
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreWhat reviewers like about LiveChat
- Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
- Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.
- Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.
Where LiveChat falls short
- Limited number of active accounts, hindering flexibility during certain periods of high volume.
- Learning curve can be tricky, requiring time and effort to overcome.
- Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.7
SpotScore
FocalScope — from $9 · 3.5★
Boost customer engagement and satisfaction with FocalScope.
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What is FocalScope?
FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for ...
Read moreWhat reviewers like about FocalScope
- Pre-designed chat templates
- Canned responses for efficiency
- Intelligent agent assignment
Where FocalScope falls short
- User interface can be cluttered
- Limited third-party integrations
- Analytics features need improvement
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $9/Month, also offers free forever plan
8.6
SpotScore
ChatGen — from $79 · 5★
Streamline customer support and boost conversions.
Add to compare
What is ChatGen?
. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...
Read moreWhat reviewers like about ChatGen
- Hybrid chatbot capabilities
- Real-time visitor monitoring
- Lead qualification automation
Where ChatGen falls short
- Limited customization options
- May require technical setup
- Pricing may be high for small businesses
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $79/Month when Billed Yearly
8.4
SpotScore
Social Intents — from $19 · 4.35★
Engage, convert, and grow with Social Intents.
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What is Social Intents?
Live Chat Tool for Slack and Microsoft Teams. Boost website conversions and provide exceptional customer service with Social Intents. Seamlessly communicate with website visitors in real-time through popular web-based chat consoles. Utilize advanced popups and overlays to keep visitors engaged ...
Read moreWhat reviewers like about Social Intents
- Integrates with Slack
- Real-time visitor communication
- Lead generation tools
Where Social Intents falls short
- Limited to Slack and Teams
- Basic reporting features
- No mobile app
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/Month when Billed Yearly
8.8
SpotScore
Callbell — 4.22★
Elevate your customer support game with Callbell.
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What is Callbell?
Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...
Read moreWhat reviewers like about Callbell
- Multi-channel support
- Internal collaboration tools
- Performance analytics
Where Callbell falls short
- Limited customization options
- Potentially high costs
- Learning curve for new users
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Callbell offers custom pricing plan
9.7
SpotScore
tawk.to — 3.92★
Engage with customers in real-time, effortlessly.
Add to compare
What is tawk.to?
tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...
Read moreWhat reviewers like about tawk.to
- User-friendly and cost-effective, offering easy setup and customization options.
- Provides real-time engagement with customers, valuable insights, and automation features.
- Integrates well with multiple websites, allowing smooth communication and quick responses.
Where tawk.to falls short
- Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
- Some crashing issues reported in the Android app, while the PC version works well.
- Limited customizability for widget implementation to match website themes.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
9.7
SpotScore
Crisp — from $25 · 4.47★
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreWhat reviewers like about Crisp
- Responsive and helpful customer support team, providing prompt assistance and solutions.
- Rich features, integration with various tools, and continuous development of new functionality.
- Easy to use, clear interface, and accessibility across different communication channels.
Where Crisp falls short
- Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
- Limited visual customization options, such as chatbox button customization, preventing full visual customization.
- Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
-
Call Me Option
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.3
SpotScore
Provide Support — from $8.25 · 4.6★
Enhance customer support with effortless live chat.
Add to compare
What is Provide Support?
"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...
Read moreWhat reviewers like about Provide Support
- Reliable and stable with minimal downtime, in use for years without major issues.
- Manages chat support for multiple websites from a single platform.
- Both agents and customers can navigate the tool without guidance.
Where Provide Support falls short
- Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
- Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.
- Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $8.25/Month when Billed Yearly, also offers free forever plan
Hippo vs its closest competitors
Hippo competes with 10 other live chat software tools tracked on Spotsaas. The closest by feature overlap are ZoomInfo Chat, Subiz and LiveChat. Each is compared against Hippo on rating, pricing and feature coverage below.
What else works like Hippo?
Searches for "sites like Hippo" and "apps like Hippo" land on the same set of options as "Hippo alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each Hippo alternative is here
Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.
Pre-designed chat templates
Watch for: User interface can be cluttered
Hybrid chatbot capabilities
Watch for: Limited customization options
Integrates with Slack
Watch for: Limited to Slack and Teams
User-friendly and cost-effective, offering easy setup and customization options.
Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Responsive and helpful customer support team, providing prompt assistance and solutions.
Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
Reliable and stable with minimal downtime, in use for years without major issues.
Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
Why teams look for a Hippo alternative
The motivation to leave Hippo usually centers on a few specifics:
- Limited advanced features
- Basic analytics
- May require training
- No mobile app
How to pick the right Hippo replacement
How these 10 live chat software alternatives measure up: 8 offer a free tier; and Subiz is the highest rated at 5★ across 1 reviews.
How we score these.
Which Hippo Alternative Is Right for You?
- If you need a free or low-cost option: Subiz — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Subiz — holds the highest user rating (5.0★) among Hippo alternatives.
- If you want a mid-range option: Social Intents — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Hippo? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off Hippo without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Hippo for Live Chat Software are Subiz (5.0★), ChatGen (5.0★), Provide Support (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Hippo, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Hippo starts from $17 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Hippo is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Hippo has a rating of 4.0. 7 alternatives — including Subiz and LiveChat — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].