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GLPI - Service Desk Software

GLPI Alternatives with Better Pricing

Elevate your management with streamlined efficiency.

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Trusted by 2M+ software buyers annually.

Main Features

  • Asset Management
  • Contract Management
  • Dashboard
  • Incident Management

Pricing

  • Free Trial available

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Alternatives of GLPI with

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GLPI rating: 4.79 alternatives found

Showing 1-9 out of 9

Top rated

List of the Top GLPI alternatives as of August 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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✦ Editor’s Pick

What is Freshservice?

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

  • Ticket Management

  • Self Service Portal

  • Incident Management

+ 2 more

Unique Features

  • Ticketing System

  • Multi-Channel Communication

  • Workflow Management

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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What is ManageEngine ServiceDesk Plus?

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 1 more

Unique Features

  • Live Chat

  • Contract (SLA Management)

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

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SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk

Streamline IT service management with SolarWinds.

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What is SolarWinds Service Desk?

SolarWinds Service Desk is an IT service management platform for corporate IT teams handling incident tracking, service request fulfillment, and change management. Its self-service portal lets end users resolve common issues without opening tickets, reducing the manual workload on IT staff. It ...

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Common Features

  • Self Service Portal

  • Incident Management

  • Ticket Management

+ 2 more

Unique Features

  • Ticketing System

  • Workflow Management

  • Contract (SLA Management)

Pricing

Free Trial available, Try Now

Starts from $19/User/Month

Jira Service Desk - Service Desk Software

Jira Service Desk

Efficiently manage service requests with ease.

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Free plan available

What is Jira Service Desk?

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

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Common Features

  • Self Service Portal

  • Ticket Management

  • Reports

+ 1 more

Unique Features

  • Customer Support

  • Live Chat

  • Social Media Integration

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $20/user/month when monthly, also offers free forever plan

IBM Control Desk - Service Desk Software

IBM Control Desk

Streamline your service desk with intelligent asset management.

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4.6

(15)

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What is IBM Control Desk?

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...

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Common Features

  • Ticket Management

  • Asset Management

  • Self Service Portal

+ 3 more

Unique Features

  • Contract (SLA Management)

  • Workflow Management

Pricing

Free Trial available

IBM Control Desk offers custom pricing plan

9.6

SpotScore

osTicket - Help Desk Software

osTicket

Streamline customer service and save time with osTicket.

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4.3

(42)

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Free plan available

What is osTicket?

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...

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Common Features

  • Incident Management

  • Ticket Management

  • Knowledge Base

+ 1 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 9 more

Pricing

Free Trial available

Starts from $9/User/Month, also offers free forever plan

TOPdesk - Service Desk Software

TOPdesk

Efficiency and collaboration done right.

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2.3

(1)

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What is TOPdesk?

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...

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Common Features

  • Ticket Management

  • Incident Management

  • Self Service Portal

+ 3 more

Unique Features

  • Contract (SLA Management)

  • Workflow Management

Pricing

Free Trial available, Try Now

TOPdesk offers custom pricing plan

Richdesk - Service Desk Software

Richdesk

Empower exceptional customer service and support with RichDesk.

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4.3

(2)

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What is Richdesk?

RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that – incident and service templates, email and knowledge base templates, resource calendars, CMDB with asset ...

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Common Features

  • Asset Management

  • Knowledge Base

  • Incident Management

+ 1 more

Unique Features

  • Ticketing System

  • Customer Support

Pricing

Free Trial available

Richdesk offers custom pricing plan

Scopedesk - Service Desk Software

Scopedesk

Streamlining support, satisfied customers, simplified.

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5.0

(1)

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⭐ Higher rated than GLPIFree plan available

What is Scopedesk?

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...

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Common Features

  • Ticket Management

Unique Features

  • Ticketing System

  • Customer Support

  • Workflow Management

Pricing

Free Trial available

Starts from $79/Month, also offers free forever plan

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].