Top 10 GLPI Alternatives 2026
Elevate your management with streamlined efficiency.
Main Features
- Asset Management
- Contract Management
- Dashboard
- Incident Management
Pricing
Free Trial available
GLPI is a Service Desk Software platform with a user rating of 4.7★ based on 30 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Service Desk Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
GLPI vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| GLPI Current | Service Desk Software | Free trial | 4.7 ★ | ✓ Yes |
 ServicePRO | Service Desk Software | $22 | 3.3 ★ | ✓ Yes |
 Track-It | Service Desk Software | Custom pricing | 3.7 ★ | ✗ No |
 HaloITSM | Service Desk Software | Free trial | 4.8 ★ | ✓ Yes |
 Incident IQ | Service Desk Software | Custom pricing | 4.6 ★ | ✗ No |
 InvGate Service Desk | Service Desk Software | Free trial | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top GLPI alternatives as of November 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
ServicePRO — from $22 · 3.27★
Efficiently manage your field service operations.
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What is ServicePRO?
ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointments, communicate with customers via phone & email, and even access product ...
Read moreWhat reviewers like about ServicePRO
- Easy to use interface, making it accessible for both new users and administrators.
- Allows for customization to specific ticket types and tasks, with satisfactory reports.
- Centralizes all information in one place, enhancing workflow efficiency and communication.
Where ServicePRO falls short
- Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.
- Performance issues encountered when adding features, impacting overall system functionality.
- Limited Marketplace selection for additional apps and connectors, restricting the scope of advanced functionalities.
Common Features
-
Ticket Management
-
Self Service Portal
-
Knowledge Base
+ 4 more
Unique Features
-
Workflow Management
Pricing
Free Trial available, Try Now
Starts from $22/User/Month
Track-It — 3.71★
Efficient solutions for your IT management needs.
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What is Track-It?
Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by over 50,000 customer sites worldwide, Track-It goes beyond just being a help desk software. It offers a comprehensive suite of integrated IT ...
Read moreWhat reviewers like about Track-It
- Simple interface requires minimal training.
- Affordable pricing, making it a cost-effective solution for organizations with multiple users.
- Helpful customer service and good response from support team.
Where Track-It falls short
- Limited customization options, especially for complex configurations and project management integration.
- Performance issues, such as slowness when navigating between screens or sections.
- Limited integration with cloud-based services.
Common Features
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Ticket Management
-
Asset Management
-
Self Service Portal
+ 4 more
Unique Features
-
Ticketing System
Pricing
Track-It offers custom pricing plan
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HaloITSM — 4.84★
Streamline IT service management for seamless operations.
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What is HaloITSM?
HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise tickets based on the content in our knowledge base. A dashboard helps you keep ...
Read moreWhat reviewers like about HaloITSM
- Modern interface that is easy to use and navigate.
- Excellent technical support and responsiveness to user feedback.
- Customizable features that cater to various business needs.
Where HaloITSM falls short
- Some settings can be challenging to find due to high level of customization.
- Limited documentation for certain features, requiring frequent engagement with support.
- Complexity in setting up certain functions.
Common Features
-
Ticket Management
-
Knowledge Base
-
Dashboard
+ 3 more
Unique Features
-
Ticketing System
-
Contract (SLA Management)
Pricing
Free Trial available
HaloITSM offers custom pricing plan
Incident IQ — 4.59★
Revolutionize your help desk experience.
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What is Incident IQ?
Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st century. Built upon an intuitive workflow, Incident IQ keeps customers happy and partners informed with a ...
Read moreWhat reviewers like about Incident IQ
- All-in-one incident management
- Intuitive workflow design
- Historical tracking of issues
Where Incident IQ falls short
- Limited customization options
- May lack advanced reporting
- Not suitable for non-technical users
Common Features
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Ticket Management
-
Incident Management
-
Asset Management
+ 3 more
Unique Features
-
Ticketing System
-
Workflow Management
Pricing
Incident IQ offers custom pricing plan
InvGate Service Desk — 4.51★
Streamlining service operations, one ticket at a time.
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What is InvGate Service Desk?
InvGate Service Desk is an IT service desk platform with e-ticketing, helpdesk, inventory management, and customizable reporting. It provides end-to-end support for customer-facing and internal service operations for businesses and organizations of any size.
Read moreWhat reviewers like about InvGate Service Desk
- User-friendly interface
- Comprehensive service management
- Customizable reporting options
Where InvGate Service Desk falls short
- Limited advanced features
- May lack integrations with some tools
- Customization can be time-consuming
Common Features
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Ticket Management
-
Self Service Portal
-
Knowledge Base
+ 3 more
Unique Features
-
Workflow Management
-
Contract (SLA Management)
Pricing
Free Trial available, Try Now
InvGate Service Desk offers custom pricing plan
IBM Control Desk — 4.03★
Streamline your service desk with intelligent asset management.
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What is IBM Control Desk?
IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...
Read moreWhat reviewers like about IBM Control Desk
- Centralizes IT service management with strong control features across incidents, assets, and requests.
- Customer service team provides support through onboarding.
- Management tools cover asset utilization and service request handling.
Where IBM Control Desk falls short
- Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.
- Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.
Common Features
-
Ticket Management
-
Asset Management
-
Self Service Portal
+ 3 more
Unique Features
-
Contract (SLA Management)
-
Workflow Management
Pricing
Free Trial available
IBM Control Desk offers custom pricing plan
TOPdesk — 1★
Efficiency and collaboration done right.
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What is TOPdesk?
TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...
Read moreWhat reviewers like about TOPdesk
- Efficient ticket tracking
- Affordable pricing
- Easy to use
Where TOPdesk falls short
- Limited customization options
- Basic reporting features
- No mobile app
Common Features
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Ticket Management
-
Incident Management
-
Self Service Portal
+ 3 more
Unique Features
-
Contract (SLA Management)
-
Workflow Management
Pricing
Free Trial available, Try Now
TOPdesk offers custom pricing plan
TechExcel ServiceWise — 3.13★
Streamline your IT processes with ease.
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What is TechExcel ServiceWise?
TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...
Read moreWhat reviewers like about TechExcel ServiceWise
- Robust ticketing system
- ITIL process support
- Self-service capabilities
Where TechExcel ServiceWise falls short
- Complex setup process
- May overwhelm small teams
- Limited customization options
Common Features
-
Ticket Management
-
Self Service Portal
-
Incident Management
+ 2 more
Unique Features
-
Ticketing System
-
Workflow Management
Pricing
Free Trial available
TechExcel ServiceWise offers custom pricing plan
Centreon — 4.88★
Unlock your full IT potential with Centreon.
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What is Centreon?
Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the cloud. This system helps companies make business decisions with confidence, reducing risk and eliminating blind spots. It also provides seamless ...
Read moreWhat reviewers like about Centreon
- Accurately monitors devices for up and down statuses, with a remarkable alert system through GUI and email notifications.
- Extensive coverage of infrastructure-related issues, including new technologies like AIOps, with excellent support services.
- Offers the possibility to monitor network services from different angles, making changes easily on a single dashboard.
Where Centreon falls short
- The tool may have a steep learning curve for beginners due to the complexity of its features and customizations, necessitating proper support.
- Limited selection in the Marketplace for additional apps and connectors, restricting the availability of advanced functionalities and integrations.
Common Features
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Dashboard
-
Reports
-
Incident Management
+ 1 more
Unique Features
-
Artificial Intelligence
Pricing
Free Trial available, Try Now
Centreon offers custom pricing plan
Vorex — 4.6★
Streamline IT support with Vorex.
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What is Vorex?
Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, or can be deployed as a pilot project with a few customers. This software enables IT staff to resolve ...
Read moreWhat reviewers like about Vorex
- Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.
- Guided interface that ensures user satisfaction and smooth system operation.
- Instant access to workflow software management for tracking project progress and time spent.
Where Vorex falls short
- Newcomers may find the abundance of features and customizations overwhelming without adequate support.
- Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.
Common Features
-
Ticket Management
-
Incident Management
-
Self Service Portal
+ 2 more
Unique Features
-
Ticketing System
-
Customer Support
-
Time Tracking
Pricing
Vorex offers custom pricing plan
Who competes with GLPI?
GLPI competes with 10 other service desk software tools tracked on Spotsaas. The closest by feature overlap are ServicePRO, Track-It and HaloITSM. Each is compared against GLPI on rating, pricing and feature coverage below.
What else works like GLPI?
Searches for "sites like GLPI" and "apps like GLPI" land on the same set of options as "GLPI alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why we picked these GLPI alternatives
Easy to use interface, making it accessible for both new users and administrators.
Watch for: Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.
Simple interface requires minimal training.
Watch for: Limited customization options, especially for complex configurations and project management integration.
Modern interface that is easy to use and navigate.
Watch for: Some settings can be challenging to find due to high level of customization.
All-in-one incident management
Watch for: Limited customization options
User-friendly interface
Watch for: Limited advanced features
Centralizes IT service management with strong control features across incidents, assets, and requests.
Watch for: Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.
Robust ticketing system
Watch for: Complex setup process
Accurately monitors devices for up and down statuses, with a remarkable alert system through GUI and email notifications.
Watch for: The tool may have a steep learning curve for beginners due to the complexity of its features and customizations, necessitating proper support.
Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.
Watch for: Newcomers may find the abundance of features and customizations overwhelming without adequate support.
Why teams look for a GLPI alternative
There are a few common reasons buyers start shopping for a GLPI alternative:
- Newcomers may find the richness of features and customizations overwhelming without proper support.
- Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.
The factors that matter in a GLPI alternative
Side by side, the 10 alternatives break down like this: 7 offer a free tier; and Centreon is the highest rated at 4.88★ across 52 reviews.
How the ranking holds up.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
