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7 Best GLPI Alternatives in 2026 — Free Options Included

Explore 7 alternatives to GLPI — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 7 strongest free GLPI alternatives, side by side

Quick answer

If GLPI isn't working out, the best alternatives are ServicePRO, HaloITSM and InvGate Service Desk. ServicePRO leads the list with a 3.27★ rating from real users. Compare all 7 on rating and pricing below.

Ready to move on from GLPI? These 7 service desk software free alternatives are the picks worth testing first. Our ranking leans on SpotScore, which weighs verified satisfaction against market presence, then star ratings and pricing model. Editors check each tool. Start with the table for a fast read, then go section by section below.

ProductSpotScoreRatingPricingBest for
ServicePROEfficiently manage your field service operations.—★★★☆☆ 3.27(11)Freefrom $22 /User/Monthteams of all sizes
HaloITSMStreamline IT service management for seamless operations.—★★★★★ 4.84(16)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
InvGate Service DeskStreamlining service operations, one ticket at a time.—★★★★★ 4.51(43)FreeFree Trial · Quotation Basedteams of all sizes
IBM Control DeskStreamline your service desk with intelligent asset management.—★★★★☆ 4.03(15)FreeFree Trial · Quotation Basedteams of all sizes
TOPdeskEfficiency and collaboration done right.—★☆☆☆☆ 1(1)FreeFree Trial · Quotation Basedteams of all sizes
TechExcel ServiceWiseStreamline your IT processes with ease.—★★★☆☆ 3.13(4)FreeFree Trial · Quotation Basedteams of all sizes
CentreonUnlock your full IT potential with Centreon.—★★★★★ 4.88(52)FreeFree Trial · Freemium · Open-source · Quotation Basedteams of all sizes
ServicePRO - Service Desk Software

ServicePRO

Efficiently manage your field service operations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.3

11 verified reviews

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What is ServicePRO?

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointments, communicate with customers via phone & email, and even access product ...

Read more about ServicePRO
Free TrialTry Free →
HaloITSM - Service Desk Software

HaloITSM

Streamline IT service management for seamless operations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

16 verified reviews

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What is HaloITSM?

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise tickets based on the content in our knowledge base. A dashboard helps you keep ...

Read more about HaloITSM
Free Trial·

HaloITSM offers custom pricing plan

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InvGate Service Desk - Service Desk Software

InvGate Service Desk

Streamlining service operations, one ticket at a time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

43 verified reviews

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What is InvGate Service Desk?

InvGate Service Desk is an IT service desk platform with e-ticketing, helpdesk, inventory management, and customizable reporting. It provides end-to-end support for customer-facing and internal service operations for businesses and organizations of any size.

Read more about InvGate Service Desk
Free TrialTry Free →·

InvGate Service Desk offers custom pricing plan

IBM Control Desk - Service Desk Software

IBM Control Desk

Streamline your service desk with intelligent asset management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

15 verified reviews

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What is IBM Control Desk?

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...

Read more about IBM Control Desk
Free Trial·

IBM Control Desk offers custom pricing plan

TOPdesk - Service Desk Software

TOPdesk

Efficiency and collaboration done right.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

1.0

1 verified reviews

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What is TOPdesk?

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...

Read more about TOPdesk
Free TrialTry Free →·

TOPdesk offers custom pricing plan

TechExcel ServiceWise - Service Desk Software

TechExcel ServiceWise

Streamline your IT processes with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.1

4 verified reviews

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What is TechExcel ServiceWise?

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...

Read more about TechExcel ServiceWise
Free Trial·

TechExcel ServiceWise offers custom pricing plan

Centreon - Service Desk Software

Centreon

Unlock your full IT potential with Centreon.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

52 verified reviews

Add to compare

What is Centreon?

Centreon is a comprehensive, proactive monitoring solution with powerful insights into complexities of IT structures, both local and in the cloud. This system helps companies make business decisions with confidence, reducing risk and eliminating blind spots. It also provides seamless ...

Read more about Centreon
Free TrialTry Free →·

Centreon offers custom pricing plan

Who competes with GLPI?

GLPI competes with 7 other service desk software tools tracked on Spotsaas. The closest by feature overlap are ServicePRO, HaloITSM and InvGate Service Desk. Each is compared against GLPI on rating, pricing and feature coverage below.

What else works like GLPI?

Searches for "sites like GLPI" and "apps like GLPI" land on the same shortlist as "GLPI alternatives" — the 7 options below cover both, whether you want a like-for-like replacement or something lighter.

Why we picked these GLPI alternatives

ServicePROBest for teams of all sizes

Easy to use interface, making it accessible for both new users and administrators.

Watch for: Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.

HaloITSMBest for teams of all sizes

Modern interface that is easy to use and navigate.

Watch for: Some settings can be challenging to find due to high level of customization.

InvGate Service DeskBest for teams of all sizes

User-friendly interface

Watch for: Limited advanced features

IBM Control DeskBest for teams of all sizes

Centralizes IT service management with strong control features across incidents, assets, and requests.

Watch for: Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.

TOPdeskBest for teams of all sizes

Efficient ticket tracking

Watch for: Limited customization options

TechExcel ServiceWiseBest for teams of all sizes

Robust ticketing system

Watch for: Complex setup process

CentreonBest for teams of all sizes

Accurately monitors devices for up and down statuses, with a remarkable alert system through GUI and email notifications.

Watch for: The tool may have a steep learning curve for beginners due to the complexity of its features and customizations, necessitating proper support.

Why teams look for a GLPI alternative

There are a few common reasons buyers start shopping for a GLPI alternative:

  • Newcomers may find the richness of features and customizations overwhelming without proper support.
  • Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.

The factors that matter in a GLPI alternative

Side by side, the 7 free alternatives break down like this: 7 offer a free tier; paid plans run $22, with ServicePRO the cheapest entry point; and Centreon is the highest rated at 4.88★ across 52 reviews.

How the ranking holds up.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to GLPI are Centreon (4.9★), HaloITSM (4.8★), InvGate Service Desk (4.5★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to GLPI, prioritize: Asset Management, Ticket Management, Incident Management, Knowledge Base, Self Service Portal, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply GLPI is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to match a GLPI alternative to your team

  • On a budget / just exploring: start with a free tier — ServicePRO, HaloITSM and InvGate Service Desk let you evaluate without paying upfront.
  • If real-user ratings matter most: Centreon has the strongest star rating (4.88★) among the options with verified reviews.

Your migration plan from GLPI

Switching from GLPI doesn't have to be painful. Begin with a data export and verify the new tool imports it. Confirm feature parity, pilot the change on a trial, and keep GLPI running in parallel until you're sure. Many tools above let you test for free first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].