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Best GLPI Alternatives for Android — 12 Compared in 2026

Explore 12 alternatives to GLPI — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 strongest GLPI alternatives, side by side

Quick answer

If GLPI isn't working out, the best alternatives are ServicePRO, HaloITSM and Incident IQ. ServicePRO leads the list with a 3.27★ rating from real users. Compare all 12 on rating and pricing below.

Ready to move on from GLPI? These 12 service desk software alternatives are the picks worth testing first. Our ranking leans on SpotScore, which weighs verified satisfaction against market presence, then star ratings and pricing model. Editors check each tool. Start with the table for a fast read, then go section by section below.

ProductSpotScoreRatingPricingBest for
ServicePROEfficiently manage your field service operations.★★★☆☆ 3.27(11)Freefrom $22 /User/Monthteams of all sizes
HaloITSMStreamline IT service management for seamless operations.★★★★★ 4.84(16)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
Incident IQRevolutionize your help desk experience.★★★★★ 4.59(215)Quotation Basedteams of all sizes
IBM Control DeskStreamline your service desk with intelligent asset management.★★★★ 4.03(15)FreeFree Trial · Quotation Basedteams of all sizes
Motadata ServiceOpAI-Driven IT Service Management for Digital TransformationNot yet ratedFreeFree Trial · Quotation Basedteams of all sizes
HEINZELMANN Service.DeskStreamline inquiries, resolve issues - elevate organizational excellence.Not yet ratedQuotation Basedteams of all sizes
NeoforceEmpower your business with efficiency and precision.Not yet ratedFreeFreemium · Subscriptionteams of all sizes
HoppsSay goodbye to technical headaches with Hopps.Not yet ratedQuotation Basedteams of all sizes
Alemba Service ManagerEnhance efficiency and streamline processes effortlessly.★★★★ 4.05(63)Quotation Basedteams of all sizes
SuptaskStreamline teamwork with seamless ticketing.★★★★★ 4.8(24)FreeFreemium · Subscription · Quotation Basedteams of all sizes
ScopedeskStreamlining support, satisfied customers, simplified.★★★★★ 5(1)FreeFree Trial · Freemium · Subscriptionteams of all sizes
RichdeskEmpower exceptional customer service and support with RichDesk.★★★★ 3.75(2)FreeFree Trial · Quotation Basedteams of all sizes
ServicePRO - Service Desk Software

ServicePRO

Efficiently manage your field service operations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is ServicePRO?

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointments, communicate with customers via phone & email, and even access product ...

Read more about ServicePRO
Free TrialTry Free →
HaloITSM - Service Desk Software

HaloITSM

Streamline IT service management for seamless operations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is HaloITSM?

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise tickets based on the content in our knowledge base. A dashboard helps you keep ...

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Free Trial·

HaloITSM offers custom pricing plan

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Incident IQ - Service Desk Software

Incident IQ

Revolutionize your help desk experience.

Best for: SMB teams · Mid-market · Enterprise

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What is Incident IQ?

Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st century. Built upon an intuitive workflow, Incident IQ keeps customers happy and partners informed with a ...

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Incident IQ offers custom pricing plan

IBM Control Desk - Service Desk Software

IBM Control Desk

Streamline your service desk with intelligent asset management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is IBM Control Desk?

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...

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Free Trial·

IBM Control Desk offers custom pricing plan

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Motadata ServiceOp

AI-Driven IT Service Management for Digital Transformation

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

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What is Motadata ServiceOp?

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT organizations to accelerate changes across people, processes, and technology, driving significant improvements in ...

Read more about Motadata ServiceOp
Free TrialTry Free →·

Motadata ServiceOp offers custom pricing plan

HEINZELMANN Service.Desk

HEINZELMANN Service.Desk

Streamline inquiries, resolve issues - elevate organizational excellence.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is HEINZELMANN Service.Desk?

Introducing HEINZELMANN Service.Desk, a robust full-service management software solution that redefines inquiry and problem handling in any organization. Say goodbye to chaotic email threads and missed deadlines with our revolutionary platform tailored to boost efficiency and effectiveness ...

Read more about HEINZELMANN Service.Desk

HEINZELMANN Service.Desk offers custom pricing plan

Neoforce

Neoforce

Empower your business with efficiency and precision.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Neoforce?

Revolutionize the way you manage your business operations with Neoforce, the ultimate solution for modern enterprises. Our innovative software empowers businesses to streamline their day-to-day tasks with unmatched flexibility and efficiency. With Neoforce, you can stay on top of every aspect ...

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Hopps - New SaaS Software

Hopps

Say goodbye to technical headaches with Hopps.

Best for: SMB teams · Mid-market · Enterprise

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What is Hopps?

Hopps is an instant onscreen service from reliable, cloud-based experts adept at using 30+ top tools. From Facebook Ads to WordPress and Data Studio, they can help you with your technical issues. The vetted experts make sure you don't have to find the right person to solve your problem - they ...

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Hopps offers custom pricing plan

Alemba Service Manager - Service Desk Software

Alemba Service Manager

Enhance efficiency and streamline processes effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is Alemba Service Manager?

Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level organizations all over the world, this IT Service Management tool boasts a powerful integration platform, ...

Read more about Alemba Service Manager

Alemba Service Manager offers custom pricing plan

Suptask - Service Desk Software

Suptask

Streamline teamwork with seamless ticketing.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Suptask?

Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. We promote inter-team collaboration, eliminating obstacles between teams, and drastically reducing ...

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Starts from $18/Month when Billed Yearly, also offers free forever plan

Scopedesk - Service Desk Software

Scopedesk

Streamlining support, satisfied customers, simplified.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Scopedesk?

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...

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Free Trial·

Starts from $79/Month, also offers free forever plan

Richdesk - Service Desk Software

Richdesk

Empower exceptional customer service and support with RichDesk.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Richdesk?

RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that – incident and service templates, email and knowledge base templates, resource calendars, CMDB with asset ...

Read more about Richdesk
Free Trial·

Richdesk offers custom pricing plan

Who competes with GLPI?

GLPI competes with 12 other service desk software tools tracked on Spotsaas. The closest by feature overlap are ServicePRO, HaloITSM and Incident IQ. Each is compared against GLPI on rating, pricing and feature coverage below.

What else works like GLPI?

Searches for "sites like GLPI" and "apps like GLPI" land on the same shortlist as "GLPI alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why we picked these GLPI alternatives

ServicePROBest for teams of all sizes

Easy to use interface, making it accessible for both new users and administrators.

Watch for: Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.

HaloITSMBest for teams of all sizes

Modern interface that is easy to use and navigate.

Watch for: Some settings can be challenging to find due to high level of customization.

Incident IQBest for teams of all sizes

All-in-one incident management

Watch for: Limited customization options

IBM Control DeskBest for teams of all sizes

Centralizes IT service management with strong control features across incidents, assets, and requests.

Watch for: Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.

Motadata ServiceOpBest for teams of all sizes
HEINZELMANN Service.DeskBest for teams of all sizes
NeoforceBest for teams of all sizes
HoppsBest for teams of all sizes

Instant technical support

Watch for: Limited to specific tools

Alemba Service ManagerBest for teams of all sizes

Provides user-friendly dashboard view with customization options.

Watch for: Lack of modern features like AI integration and knowledge base integration in older versions.

SuptaskBest for teams of all sizes

User-friendly interface that simplifies task management and enhances collaboration among teams.

Watch for: Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

ScopedeskBest for teams of all sizes

Streamlined ticket management

Watch for: Basic reporting features

RichdeskBest for teams of all sizes

Comprehensive asset management

Watch for: Limited customization options

Why teams look for a GLPI alternative

There are a few common reasons buyers start shopping for a GLPI alternative:

  • Newcomers may find the richness of features and customizations overwhelming without proper support.
  • Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.

The factors that matter in a GLPI alternative

Side by side, the 12 alternatives break down like this: 8 offer a free tier; paid plans run $22, with ServicePRO the cheapest entry point; and Scopedesk is the highest rated at 5 across 1 reviews.

How the ranking holds up.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to GLPI are Scopedesk (5.0★), HaloITSM (4.8★), Suptask (4.8★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to GLPI, prioritize: Asset Management, Ticket Management, Incident Management, Knowledge Base, Self Service Portal, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply GLPI is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to match a GLPI alternative to your team

  • On a budget / just exploring: start with a free tier — ServicePRO, HaloITSM and IBM Control Desk let you evaluate without paying upfront.
  • If real-user ratings matter most: Scopedesk has the strongest star rating (5★) among the options with verified reviews.

Your migration plan from GLPI

Switching from GLPI doesn't have to be painful. Begin with a data export and verify the new tool imports it. Confirm feature parity, pilot the change on a trial, and keep GLPI running in parallel until you're sure. Many tools above let you test for free first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].