9.0
SpotScore
Top 10 Formilla.com Alternatives 2026
Maximize customer engagement and generate leads effortlessly.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
Free Trial available
Formilla.com is a Live Chat Software platform with a user rating of 4.5★ based on 1 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Formilla.com vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Formilla.com Current | Live Chat Software | $23.99 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Freshchat | Live Chat Software | $15 | 4.5 ★ | ✓ Yes |
 Subiz | Live Chat Software | $9.59 | 5.0 ★ | ✓ Yes |
 Olark | Live Chat Software | Free trial | 4.3 ★ | ✓ Yes |
 Hippo | Live Chat Software | $17 | 4.0 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Formilla.com alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.5
SpotScore
Freshchat — from $15 · 4.45★
Upgrade your customer service with intelligent messaging.
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What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreWhat reviewers like about Freshchat
- User-friendly interface for smooth customer interactions.
- Easy integration with CRM and other tools.
- Real-time chat assistance and omnichannel support.
Where Freshchat falls short
- Occasional glitches may disrupt the system flow.
- Limited marketplace for additional apps and connectors.
- Some users find the interface buggy and slow to refresh.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.6
SpotScore
Subiz — from $9.59 · 5★
Elevate your customer care game with Subiz.
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What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...
Read moreWhat reviewers like about Subiz
- Lead capture automation
- Multimedia support
- Real-time engagement
Where Subiz falls short
- Limited customization options
- Basic reporting features
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9.59/Month, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.4
SpotScore
Olark — 4.31★
Connect with customers. Streamline communication. Boost conversions.
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What is Olark?
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...
Read moreWhat reviewers like about Olark
- Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
- Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
- Provides basic features needed for customer chat, such as automated responses and chat management tools.
Where Olark falls short
- Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
- Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
- Some users report occasional technical issues like slow loading times or glitches with the availability toggle.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Olark offers custom pricing plan
8.5
SpotScore
Hippo — from $17 · 3.98★
Streamline communication, boost sales.
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What is Hippo?
Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...
Read moreWhat reviewers like about Hippo
- Real-time chat capabilities
- Automated chat assignments
- Customizable responses
Where Hippo falls short
- Limited advanced features
- Basic analytics
- May require training
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $17/Month when Billed Yearly
9.3
SpotScore
SnapEngage — from $16 · 4.4★
Streamline customer engagement & boost sales with SnapEngage.
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What is SnapEngage?
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
Read moreWhat reviewers like about SnapEngage
- Easy to use with proactive chat for engaging customers and boosting revenue.
- Detailed reports provide insights on visitor behavior and easy integration with Salesforce.
- Customizable features for forms and pages, aiding communication with customers.
Where SnapEngage falls short
- Issues with system integrations and outdated design can affect user experience.
- Limits on chat disconnect time can be restrictive for ongoing conversations.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $16/User/Month
9.0
SpotScore
Zendesk Chat — from $19 · 4.39★
Boost customer engagement with real-time chat.
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What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreWhat reviewers like about Zendesk Chat
- Integrates well with other Zendesk products for customer support management.
- Easy to use interface, allowing for efficient communication and chat management.
- Real-time connection and communication with customers, facilitating prompt issue resolution.
Where Zendesk Chat falls short
- Some challenges with integration, especially when accessing CRM software behind firewalls.
- Lack of advanced capabilities like screen sharing for both agents and customers.
- Limited customization options in certain features like the rating system.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
8.5
SpotScore
Lime Talk — from $6 · 4.83★
Transform visitors into customers with Lime Talk.
Add to compare
What is Lime Talk?
Lime Talk is a cutting-edge Chat Application that enables businesses to engage with their website visitors. With this dynamic software, you can effectively turn your visitors into valuable customers. The advanced platform allows you to monitor and analyze customer interest, quickly respond to ...
Read moreWhat reviewers like about Lime Talk
- Visitor monitoring
- Multi-language support
- Google Analytics integration
Where Lime Talk falls short
- Limited advanced features
- May require setup time
- Not suitable for high-volume chats
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $6/Month
8.4
SpotScore
WebGreeter — from $20 · 5★
Seamless client communication, guaranteed.
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What is WebGreeter?
Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...
Read moreWhat reviewers like about WebGreeter
- Customizable solutions
- 24/7 support
- Visitor behavior tracking
Where WebGreeter falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/User/Month
9.1
SpotScore
ClickDesk — from $12.99 · 4.14★
Seamlessly serve your customers with ClickDesk.
Add to compare
What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreWhat reviewers like about ClickDesk
- Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
- Interface is easy to learn, reducing time needed for employee training.
- Pricing is accessible for businesses of various sizes given the feature set included.
Where ClickDesk falls short
- Customer support response times can be slow, causing delays in issue resolution.
- Mobile app has limited availability and functionality.
- Full feature set takes time to learn, especially for newer users.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
Formilla.com vs its closest competitors
There are 10 direct Formilla.com competitors in Live Chat Software. The ones that come up most often are ZoomInfo Chat, Freshchat and Subiz. Each is compared against Formilla.com on rating, pricing and feature coverage below.
Sites and apps like Formilla.com
Searches for "sites like Formilla.com" and "apps like Formilla.com" land on the same set of options as "Formilla.com alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What each Formilla.com alternative is best known for
User-friendly interface for smooth customer interactions.
Watch for: Occasional glitches may disrupt the system flow.
Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
Easy to use with proactive chat for engaging customers and boosting revenue.
Watch for: Issues with system integrations and outdated design can affect user experience.
Integrates well with other Zendesk products for customer support management.
Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Watch for: Customer support response times can be slow, causing delays in issue resolution.
Why teams look for a Formilla.com alternative
The push to replace Formilla.com tends to come down to a few recurring frustrations:
- Limited advanced features
- Basic analytics
- Integration challenges
- Pricing may be high
How to find the right Formilla.com replacement
Comparing the 10 alternatives on the figures that matter: 9 offer a free tier; and Subiz is the highest rated at 5★ across 1 reviews.
How each tool earns its spot.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
