Freshchat vs Formilla.com vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshchat (630) Get Quote Get Quote	Formilla.com (1) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More	Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $23.99 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.5/10	9.0/10
User Ratings	4.5 (191)	4.6 (29)
	Get Quote	Get Quote

Software Demo

Demo

How do Freshchat, Formilla.com and ZoomInfo Chat Compare on Features?

Total Features	8 Features	8 Features
Unique Features
	Get Quote	Get Quote

What Do Freshchat, Formilla.com and ZoomInfo Chat Cost?

Pricing Option
Starting From	$15 , Billed Yearly	$23.99 , Billed Yearly
Pricing Plans	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans	Premium Get Started 2 Chat Agents Unlimited Live Chats Custom Bots Show more + Professional Get Started 2 Chat Agents Unlimited Live Chats Custom Bots Show more + Growth Get Started 2 Chat Agents Unlimited Live Chats Custom Bots Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Freshchat vs Formilla.com User Reviews & Rating Comparison

User Ratings	4.5 (based on 191 reviews)	4.6 (based on 29 reviews)
Rating Distribution	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6	Excellent 1 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Freshchat Seamless and user-friendly interface for smooth customer interactions. Easy integration with CRM and other tools. Real-time chat assistance and omnichannel support. Comprehensive view of support needs. Occasional glitches may disrupt the system flow. Limited marketplace for additional apps and connectors.	Pros and Cons of Formilla.com
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

List of Customers

Customers	Dunzo Delivery Hero klarna	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	5 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshchat and Formilla.com offer a Free Trial.

Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Formilla.com is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshchat Starts at $15/User/Month when Billed Yearly whereas for Formilla.com Starts at $23.99/Month when Billed Yearly.

Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Some top alternatives to Formilla.com includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, DeskMoz, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Freshchat vs Formilla.com vs ZoomInfo Chat - Which Tool Fits Your Business?

Freshchat

Formilla.com

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Freshchat, Formilla.com and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do Freshchat, Formilla.com and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Freshchat vs Formilla.com User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Freshchat

Pros and Cons of Formilla.com

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure