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ZoomInfo Chat vs Formilla.com Comparison

Last updated:

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Formilla.com

4.6(29 reviews)

Starting at $23.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly thro…

Formilla.com leads on user satisfaction with a 4.6-star rating across 29 reviews.

ZoomInfo Chat vs Formilla.com — at a glance

FeatureZoomInfo ChatFormilla.com
Rating4.6 / 5
Reviews29
Starting priceContact for pricing$23.99 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2GDPR
Data residencyUSUS

Key differences between ZoomInfo Chat and Formilla.com

  • Pricing: Formilla.com starts at $23.99 /Month. ZoomInfo Chat pricing is not publicly listed.
  • Free trial: Formilla.com offers a free trial; ZoomInfo Chat does not.
  • Deployment: ZoomInfo Chat supports SaaS/Web/Cloud; Formilla.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ZoomInfo Chat vs Formilla.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Formilla.com

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat typically suits Large Enterprises and Medium Business. Formilla.com tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and ... Read More about Formilla.com

Entry Level Pricing

  • Not Available
  • Starts from $23.99 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(29)
Get pricing help

Software Demo

Demo

No software demo available

ZoomInfo Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do ZoomInfo Chat and Formilla.com Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare ZoomInfo Chat and Formilla.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $23.99 , Billed Yearly

      Pricing Plans

      • Not Available
      • Premium

        • 2 Chat Agents

        • Unlimited Live Chats

        • Custom Bots

        Show more +

      • Professional

        • 2 Chat Agents

        • Unlimited Live Chats

        • Custom Bots

        Show more +

      • Growth

        • 2 Chat Agents

        • Unlimited Live Chats

        • Custom Bots

        Show more +

      Pricing Page

      ZoomInfo Chat pricing
      Formilla.com pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ZoomInfo Chat User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Buyer sentiment

      Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

      What buyers like

      • Multi-language support
      • Lead tracking
      • Customizable themes

      Common complaints

      • Limited advanced features
      • Basic analytics
      • Integration challenges

      Pros and Cons

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      • Multi-language support broadens customer reach.

      • Real-time alerts enhance lead tracking efficiency.

      • Customization options allow for brand alignment.

      • Limited advanced features may not suit all needs.

      • Basic analytics may not provide deep insights.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      Chat screenshot

      2 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to ZoomInfo Chat and Formilla.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ZoomInfo Chat or Formilla.com?
      Formilla.com edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ZoomInfo Chat and Formilla.com offer a free trial?
      Formilla.com offers a free trial. ZoomInfo Chat does not.
      What is the starting price of ZoomInfo Chat vs Formilla.com?
      ZoomInfo Chat starts at Contact for pricing. Formilla.com starts at $23.99 /Month.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.
      What are the top alternatives to Formilla.com?
      Top alternatives to Formilla.com include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, DeskMoz.

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