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Crisp Alternatives: 7 Options Compared, Including Free (2026)

Explore 7 alternatives to Crisp — vetted by our editors with real user reviews, pricing, and feature comparisons.

Compare the top 7 free Crisp alternatives

Quick answer

The top-rated free live chat software alternatives to Crisp are SnapEngage, Provide Support and Chaport. SnapEngage leads with a SpotScore of 9.3 and a 4.4★ rating. Compare all 7 on score, rating, and pricing below.

Whether it's the bill, a missing capability, or the day-to-day friction, plenty of teams leave Crisp. These 7 live chat software free alternatives are where they tend to land. We order them by SpotScore (real-user satisfaction and market presence), star ratings, and pricing. Editors vet each one. Skim the table, then read on for detail.

ProductSpotScoreRatingPricingBest for
SnapEngageStreamline customer engagement & boost sales with SnapEngage.9.3★★★★☆ 4.4(138)Freefrom $16 /User/Monthteams of all sizes
Provide SupportEnhance customer support with effortless live chat.9.3★★★★★ 4.6(53)Freefrom $8.25/moteams of all sizes
ChaportEffortless customer communication, even when offline.8.9★★★★★ 4.82(17)Freefrom $15 /User/Monthsmall & mid-size businesses
Zoho SalesIQRevolutionize your customer engagement.8.9★★★★☆ 4.42(283)Freefrom $7 /User/Monthteams of all sizes
HelpwiseEfficient customer support, simplified.8.7★★★★★ 4.57(170)Freefrom $83.25/moteams of all sizes
SubizElevate your customer care game with Subiz.8.6★★★★★ 5(1)Freefrom $9.59/moteams of all sizes
HippoStreamline communication, boost sales.8.5★★★★☆ 3.98(20)Freefrom $17/moteams of all sizes

9.3

SpotScore

SnapEngage - Live Chat Software

SnapEngage

Streamline customer engagement & boost sales with SnapEngage.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

138 verified reviews

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What is SnapEngage?

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

Read more about SnapEngage
Free Trial·

SnapEngage offers custom pricing plan

9.3

SpotScore

Provide Support - Live Chat Software

Provide Support

Enhance customer support with effortless live chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

53 verified reviews

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What is Provide Support?

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Read more about Provide Support
Free Trial

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8.9

SpotScore

Chaport - Live Chat Software

Chaport

Effortless customer communication, even when offline.

Best for: SMB teams · Mid-market

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4.8

17 verified reviews

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What is Chaport?

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

Read more about Chaport
Free Trial·

Chaport offers custom pricing plan

8.9

SpotScore

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

283 verified reviews

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What is Zoho SalesIQ?

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...

Read more about Zoho SalesIQ
Free TrialTry Free →

8.7

SpotScore

Helpwise - Live Chat Software

Helpwise

Efficient customer support, simplified.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

170 verified reviews

Add to compare

What is Helpwise?

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

Read more about Helpwise
Free Trial·

Helpwise offers custom pricing plan

8.6

SpotScore

Subiz - Live Chat Software

Subiz

Elevate your customer care game with Subiz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is Subiz?

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...

Read more about Subiz
Free Trial

8.5

SpotScore

Hippo - Live Chat Software

Hippo

Streamline communication, boost sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

20 verified reviews

Add to compare

What is Hippo?

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...

Read more about Hippo
Free Trial

Crisp vs its closest competitors

Buyers comparing Crisp usually weigh it against these 7 live chat software competitors, starting with SnapEngage, Provide Support and Chaport. Each is compared against Crisp on rating, pricing and feature coverage below.

Sites and apps like Crisp

Searches for "sites like Crisp" and "apps like Crisp" land on the same set of options as "Crisp alternatives" — the 7 options below cover both, whether you want a like-for-like replacement or something lighter.

What makes each one stand out

SnapEngage9.3Best for teams of all sizes

Easy to use with proactive chat for engaging customers and boosting revenue.

Watch for: Issues with system integrations and outdated design can affect user experience.

Provide Support9.3Best for teams of all sizes

Reliable and stable with minimal downtime, in use for years without major issues.

Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

Chaport8.9Best for small & mid-size businesses

Ease of use and interface, making it simple for both novice and experienced users.

Watch for: Limited customization options may restrict tailoring the platform to specific needs.

Zoho SalesIQ8.9Best for teams of all sizes

Integrates with other Zoho products including CRM, Desk, and Campaigns.

Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

Helpwise8.7Best for teams of all sizes

Shared inbox functionality

Watch for: Learning curve for new users

Subiz8.6Best for teams of all sizes

Lead capture automation

Watch for: Limited customization options

Hippo8.5Best for teams of all sizes

Real-time chat capabilities

Watch for: Limited advanced features

Why teams look for a Crisp alternative

Teams looking past Crisp often cite reasons like these:

  • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
  • Limited visual customization options, such as chatbox button customization, preventing full visual customization.
  • Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
  • Lack of scheduling ability for single-shot emails and absence of A/B testing for email campaigns, hindering optimization possibilities.

What to check before picking a Crisp alternative

The quick comparison across all 7 free alternatives: 7 offer a free tier; paid plans run $7–$83.25, with Zoho SalesIQ the cheapest entry point; and Subiz is the highest rated at 5★ across 1 reviews.

Our ranking logic.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Crisp are Subiz (5.0★), Chaport (4.8★), Provide Support (4.6★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to Crisp, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Crisp starts from $25 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Crisp is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which of these Crisp alternatives should you choose?

  • On a budget / just exploring: start with a free tier — SnapEngage, Provide Support and Chaport let you evaluate without paying upfront.
  • If real-user ratings matter most: Subiz has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: SnapEngage has the highest Spotsaas Score (9.3) in this list — a strong default if you're unsure.

Switching off Crisp cleanly

When you're ready to leave Crisp, protect your data first. Export it, confirm the new tool reads it, and check that your core workflows transfer. Test on a free plan or trial before committing, and hold onto Crisp until the move is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].