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Top 6 Free Crisp Alternatives, Compared (2026)

Explore 6 alternatives to Crisp — vetted by our editors with real user reviews, pricing, and feature comparisons.

Compare the top 6 free Crisp alternatives

Quick answer

The top-rated free live chat software alternatives to Crisp are LiveChat, Freshchat and Pure Chat. LiveChat leads with a SpotScore of 9.8 and a 4.35★ rating. Compare all 6 on score, rating, and pricing below.

Whether it's the bill, a missing capability, or the day-to-day friction, plenty of teams leave Crisp. These 6 live chat software free alternatives are where they tend to land. We order them by SpotScore (real-user satisfaction and market presence), star ratings, and pricing. Editors vet each one. Skim the table, then read on for detail.

ProductSpotScoreRatingPricingBest for
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.35(791)Freefrom $16 /User/Monthteams of all sizes
FreshchatUpgrade your customer service with intelligent messaging.9.5★★★★☆ 4.45(630)Freefrom $15 /User/Monthteams of all sizes
Pure ChatConnect with visitors and customers seamlessly.9★★★★☆ 4.33(225)Freefrom $39 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★☆☆☆ 2.33(6)Freefrom $15/moteams of all sizes
DeskMozEngage, convert, and grow with DeskMoz.8.2★★★★★ 5(20)Freefrom $199/moteams of all sizes
Let's ConnectConnect, convert, and succeed with real-time communication.8.2★★★★★ 5(9)Freefrom $275/moteams of all sizes

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

791 verified reviews

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

9.5

SpotScore

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

Add to compare

What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Read more about Freshchat
Free Trial

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9.0

SpotScore

Pure Chat - Live Chat Software

Pure Chat

Connect with visitors and customers seamlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

225 verified reviews

Add to compare

What is Pure Chat?

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

Read more about Pure Chat
Free Trial

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

2.3

6 verified reviews

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

8.2

SpotScore

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

20 verified reviews

Add to compare

What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

Read more about DeskMoz
Free Trial

8.2

SpotScore

Let's Connect - Live Chat Software

Let's Connect

Connect, convert, and succeed with real-time communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

9 verified reviews

Add to compare

What is Let's Connect?

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...

Read more about Let's Connect
Free Trial

What makes each one stand out

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Freshchat9.5Best for teams of all sizes

User-friendly interface for smooth customer interactions.

Watch for: Occasional glitches may disrupt the system flow.

Pure Chat9Best for teams of all sizes

Integrates with Zoho, MailChimp, and HubSpot.

Watch for: Lack of Desktop App can lead to tab management issues and increased browser tabs.

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

DeskMoz8.2Best for teams of all sizes

24/7 support availability

Watch for: Limited customization options

Let's Connect8.2Best for teams of all sizes

Real-time communication

Watch for: Limited advanced features

Why teams look for a Crisp alternative

Teams looking past Crisp often cite reasons like these:

  • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
  • Limited visual customization options, such as chatbox button customization, preventing full visual customization.
  • Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
  • Lack of scheduling ability for single-shot emails and absence of A/B testing for email campaigns, hindering optimization possibilities.

What to check before picking a Crisp alternative

The quick comparison across all 6 free alternatives: 6 offer a free tier; paid plans run $15–$275, with Freshchat the cheapest entry point; and DeskMoz is the highest rated at 5★ across 20 reviews.

Our ranking logic.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Crisp are DeskMoz (5.0★), Let's Connect (5.0★), Freshchat (4.5★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to Crisp, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Crisp starts from $25 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Crisp is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which of these Crisp alternatives should you choose?

  • On a budget / just exploring: start with a free tier — LiveChat, Freshchat and Pure Chat let you evaluate without paying upfront.
  • If real-user ratings matter most: DeskMoz has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: LiveChat has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Switching off Crisp cleanly

When you're ready to leave Crisp, protect your data first. Export it, confirm the new tool reads it, and check that your core workflows transfer. Test on a free plan or trial before committing, and hold onto Crisp until the move is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].