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Compare Provide Support vs Crisp vs ZoomInfo Chat

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Crisp - Live Chat Software
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Overview

Description

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

Entry Level Pricing
  • Starts from $8.25 , Billed Yearly
  • Starts from $25
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.7/10

User Ratings

4.5

(85)
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Software Demo

Demo

Features

Total Features

8 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $8.25 , Billed Yearly
          • $25
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          36

          Very Good

          16

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          106

          Very Good

          10

          Good

          2

          Poor

          4

          Terible

          18

          Expert's Review generated by AI

          Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more

          Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

          Pros and Cons
          • Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.

          • Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.

          • Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.

          • Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.

          • Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

          • Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.

          • Responsive and helpful customer support team, providing prompt assistance and solutions.

          • Rich features, seamless integration with various tools, and continuous development of new functionality.

          • Easy to use, intuitive interface, and accessibility across different communication channels.

          • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

          • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

          • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NIIT

          NIIT

          Quality Logo

          Quality Logo

          Articulate

          Articulate

          Rakuten

          Rakuten

          Mailjet

          Mailjet

          Airfrance

          Airfrance

          Media and Screenshots

          Screenshots
          Boost Sales and Website Credibility screenshot

          6 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Provide Support and Crisp offer a Free Trial.

          Provide Support is designed for Large Enterprises, Medium Business and Small Business.

          Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

          Pricing for Provide Support Starts at $8.25/Month when Billed Yearly whereas for Crisp Starts at $25/User/Month.

          Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

          Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].