ZoomInfo Chat vs Crisp Comparison
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Crisp
Starting at $25 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…
Crisp leads on user satisfaction with a 4.3-star rating across 144 reviews.
ZoomInfo Chat vs Crisp — at a glance
| Feature | ZoomInfo Chat | Crisp |
|---|---|---|
| Rating | — | 4.3 / 5 |
| Reviews | — | 144 |
| Starting price | Contact for pricing | $25 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Medium Business |
| Category | Live Chat Software | Live Chat Software |
| Integrations | 1+ apps | — |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2 | GDPR |
| Data residency | US | US |
Key differences between ZoomInfo Chat and Crisp
- Pricing: Crisp starts at $25 /User/Month. ZoomInfo Chat pricing is not publicly listed.
- Free trial: Crisp offers a free trial; ZoomInfo Chat does not.
- Target audience: ZoomInfo Chat is built for Large Enterprises and Medium Business, while Crisp targets Individuals and Freelancers / Consultants.
- Deployment: ZoomInfo Chat supports SaaS/Web/Cloud; Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ZoomInfo Chat vs Crisp — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
*sponsored |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best live chat for SMBs needing easy, feature-rich customer support.
- You run a small to medium business with 1-500 employees.
- You want a simple, intuitive interface with multi-channel communication.
- You value unique features like Magic Browse for visual customer insights.
- Your enterprise requires extensive chatbox visual customization options.
- You need advanced email marketing tools such as A/B testing and scheduling.
ZoomInfo Chat typically suits Large Enterprises and Medium Business. Crisp tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat | Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.2/10 | 9.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 1-50 employees51-500 employees |
Get pricing help |
Software Demo
Demo |  ZoomInfo Chat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do ZoomInfo Chat and Crisp Compare on Features?
Total Features | 7 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare ZoomInfo Chat and Crisp on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ZoomInfo Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  Rakuten  Mailjet  Airfrance |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos | No videos available. |  2 Videos |
Top Alternatives to ZoomInfo Chat and Crisp in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ZoomInfo Chat or Crisp?
- Crisp edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ZoomInfo Chat and Crisp offer a free trial?
- Crisp offers a free trial. ZoomInfo Chat does not.
- What is the starting price of ZoomInfo Chat vs Crisp?
- ZoomInfo Chat starts at Contact for pricing. Crisp starts at $25 /User/Month.
- What are the top alternatives to ZoomInfo Chat?
- Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.
- What are the top alternatives to Crisp?
- Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.