Top 10 Chatwoot Alternatives 2026
Revolutionize customer support with Chatwoot.
Trusted by 2M+ software buyers annually.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Shortcut Messages
Chatwoot is a Live Chat Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Chatwoot vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Chatwoot Current | Live Chat Software | — | No reviews | ✗ No |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Respond.io | Live Chat Software | $29 | 4.6 ★ | ✓ Yes |
 Customerly | Live Chat Software | $24 | 4.6 ★ | ✓ Yes |
 ProProfs Chat | Live Chat Software | $10 | 4.5 ★ | ✓ Yes |
 Chatra | Live Chat Software | $15 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Chatwoot alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Offline Form
Pricing
ZoomInfo Chat offers custom pricing plan
9.0
SpotScore
Respond.io — from $29 · 4.62★
Streamline your business messaging for faster results.
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What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreWhat reviewers like about Respond.io
- Great customer support and follow-up service across all platforms.
- Multichannel customer service platform, excellent for organizing and providing customer service.
- Easy access and quick results, especially effective with WhatsApp integration.
Where Respond.io falls short
- Limited workspaces available, affecting scalability for some users.
- Some users find the platform pricey, though discounts are offered.
- Limited features for advanced customizations, like WhatsApp QR code.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Offline Form
Pricing
Starts from $29/Month, also offers free forever plan
9.0
SpotScore
Customerly — from $24 · 4.56★
Simplify customer management and boost sales with Customerly.
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What is Customerly?
Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...
Read moreWhat reviewers like about Customerly
- Affordable software offering great value for money, including a free tier with almost all necessary features.
- Feature-rich platform with premium features like workflows and automations at a reasonable cost.
- User-friendly interface for both owners and customers, making it easy to use.
Where Customerly falls short
- Some users find Customerly to be not the easiest and most efficient tool for live chat.
- Concerns raised about the CEO's integrity and the company's commitment to promises.
- Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Video Chat
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Persistent Chat
Pricing
Free Trial available
Starts from $24/Month when Billed Yearly, also offers free forever plan
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Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.9
SpotScore
ProProfs Chat — from $10 · 4.45★
Streamline chat support and increase customer engagement.
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What is ProProfs Chat?
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...
Read moreWhat reviewers like about ProProfs Chat
- Predefined messages for efficiency
- Operator-to-operator chat
- Customizable chat windows
Where ProProfs Chat falls short
- Limited integrations
- Basic analytics features
- No mobile app
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Persistent Chat
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Offline Form
Pricing
Free Trial available
Starts from $10/User/Month when Billed Yearly
8.8
SpotScore
Chatra — from $15 · 4.5★
Effortlessly connect with customers in real time.
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What is Chatra?
Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...
Read moreWhat reviewers like about Chatra
- Effortless customer communication
- Intelligent chat distribution
- Real-time agent collaboration
Where Chatra falls short
- Limited customization options
- May require training for agents
- Not suitable for very small businesses
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Persistent Chat
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Offline Form
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.2
SpotScore
Acquire — 4.31★
Streamline customer engagement and drive growth.
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What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreWhat reviewers like about Acquire
- Easy to integrate with existing software, providing a consistent experience.
- Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
- Provides personalized customer experiences and feedback loop.
Where Acquire falls short
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Video Chat
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Offline Form
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Call Me Option
Pricing
Acquire offers custom pricing plan
8.1
SpotScore
Airy Messenger — from $49 · 2★
Revolutionize your customer engagement with Airy Messenger.
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What is Airy Messenger?
"Introducing Airy Messenger: the ultimate Conversational Data Platform that revolutionizes the way you drive sales, enhance marketing, and provide top-notch customer service. With its innovative features and seamless integration with Messenger, Airy Messenger empowers businesses by reducing ...
Read moreWhat reviewers like about Airy Messenger
- Reduces customer acquisition costs
- Seamless Messenger integration
- Automated interactions
Where Airy Messenger falls short
- Limited to Messenger platform
- Basic analytics
- May require technical setup
Common Features
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Transfers
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Shortcut Messages
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Co-Browsing
+ 1 more
Unique Features
No unique features
Pricing
Starts from $49/Month, also offers free forever plan
9.1
SpotScore
ClickDesk — from $12.99 · 4.14★
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreWhat reviewers like about ClickDesk
- Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
- Interface is easy to learn, reducing time needed for employee training.
- Pricing is accessible for businesses of various sizes given the feature set included.
Where ClickDesk falls short
- Customer support response times can be slow, causing delays in issue resolution.
- Mobile app has limited availability and functionality.
- Full feature set takes time to learn, especially for newer users.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Video Chat
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Persistent Chat
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Offline Form
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.7
SpotScore
tawk.to — 3.92★
Engage with customers in real-time, effortlessly.
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What is tawk.to?
tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...
Read moreWhat reviewers like about tawk.to
- User-friendly and cost-effective, offering easy setup and customization options.
- Provides real-time engagement with customers, valuable insights, and automation features.
- Integrates well with multiple websites, allowing smooth communication and quick responses.
Where tawk.to falls short
- Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
- Some crashing issues reported in the Android app, while the PC version works well.
- Limited customizability for widget implementation to match website themes.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
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Video Chat
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Persistent Chat
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Offline Form
8.8
SpotScore
HappyFox Chat — from $29 · 4.34★
Efficiently connect and convert with HappyFox Chat.
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What is HappyFox Chat?
Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...
Read moreWhat reviewers like about HappyFox Chat
- Lead generation enhancement
- Integration with business apps
- Multi-device compatibility
Where HappyFox Chat falls short
- Limited customization options
- Analytics features could be better
- Pricing may be high for small businesses
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 2 more
Unique Features
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Persistent Chat
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Offline Form
Pricing
Free Trial available
Starts from $29/Month
Chatwoot vs its closest competitors
Buyers comparing Chatwoot usually weigh it against these 10 live chat software competitors, starting with ZoomInfo Chat, Respond.io and Customerly. Each is compared against Chatwoot on rating, pricing and feature coverage below.
Tools similar to Chatwoot
Searches for "sites like Chatwoot" and "apps like Chatwoot" land on the same set of options as "Chatwoot alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each tool is in the running
Great customer support and follow-up service across all platforms.
Watch for: Limited workspaces available, affecting scalability for some users.
Affordable software offering great value for money, including a free tier with almost all necessary features.
Watch for: Some users find Customerly to be not the easiest and most efficient tool for live chat.
Predefined messages for efficiency
Watch for: Limited integrations
Effortless customer communication
Watch for: Limited customization options
Easy to integrate with existing software, providing a consistent experience.
Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.
Reduces customer acquisition costs
Watch for: Limited to Messenger platform
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Watch for: Customer support response times can be slow, causing delays in issue resolution.
User-friendly and cost-effective, offering easy setup and customization options.
Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Lead generation enhancement
Watch for: Limited customization options
Why teams look for a Chatwoot alternative
Before comparing options, it helps to name why teams leave Chatwoot in the first place:
- May require technical setup
- Limited customization options
- Pricing may be high for small businesses
- Basic analytics
What to look at before switching from Chatwoot
Here's the data-driven picture across all 10 live chat software alternatives: 7 offer a free tier; and Respond.io is the highest rated at 4.62★ across 147 reviews.
Behind the order.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
