BMC Helix ITSM Alternatives with Better Features
Streamline customer interactions with Helix.
Pricing
BMC Helix ITSM offers custom pricing plan
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List of the Top BMC Helix ITSM alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
ManageEngine ServiceDesk Plus
Solving IT problems, keeping businesses running smoothly.
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What is ManageEngine ServiceDesk Plus?
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
No common features
Unique Features
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Incident Management
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Asset Management
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Knowledge Base
+ 3 more
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
Jira Service Desk
Efficiently manage service requests with ease.
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What is Jira Service Desk?
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
No common features
Unique Features
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Self Service Portal
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Customer Support
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Live Chat
+ 5 more
Pricing
Free Trial available, Try Now
Starts from $20/user/month when monthly, also offers free forever plan
9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
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What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
No common features
Unique Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
8.5
Spot Score
ServiceNow Customer Service Management
Empowering customer service excellence, simplified.
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What is ServiceNow Customer Service Management?
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
Read moreCommon Features
No common features
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 11 more
Pricing
ServiceNow Customer Service Management offers custom pricing plan
Compare BMC Helix ITSM with alternatives
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
