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Best 13chats Alternatives: 7 Compared, With Free Options (2026)

Explore 7 alternatives to 13chats, vetted by our editors with real user reviews, pricing, and feature comparisons.

The 7 strongest free 13chats alternatives, side by side

Quick answer

If 13chats isn't working out, the best alternatives are SnapEngage, Customerly and Paldesk. SnapEngage ranks first with a SpotScore of 9.3 and a 4.4★ rating. See all 7 compared on score, rating, and price below.

Thinking about life after 13chats? These 7 live chat software free alternatives are the options most worth your time, ranked by SpotScore (real-user satisfaction and market presence), ratings, and pricing. We check every tool ourselves. The table sums them up quickly; the breakdowns below give you the reasoning.

ProductSpotScoreRatingPricingBest for
SnapEngageStreamline customer engagement & boost sales with SnapEngage.9.3★★★★☆ 4.4(138)Freefrom $16 /User/Monthteams of all sizes
CustomerlySimplify customer management and boost sales with Customerly.9★★★★★ 4.56(17)Freefrom $24/moteams of all sizes
PaldeskEffortless customer support at your fingertips.8.9★★★★★ 4.55(11)Freefrom $9 /User/Monthteams of all sizes
WhosOnBuild strong connections with customers through advanced chat technology.8.8★★★★☆ 4.31(19)Freefrom $33 /User/Monthteams of all sizes
WhisbiBoost your sales with Whisbi - Your ultimate sales solution.8.5★★★★☆ 4.23(26)FreeFree Trial · Subscriptionteams of all sizes
SignalZenStreamlined live chat for website conversions.8.3★★★★★ 4.5(1)Freefrom $25/moteams of all sizes
iFlyChatFoster connections and elevate your community.7.7★★★★★ 5(1)Freefrom $17/moteams of all sizes

9.3

SpotScore

SnapEngage - Live Chat Software

SnapEngage

Streamline customer engagement & boost sales with SnapEngage.

Best for: SMB teams · Mid-market · Enterprise

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4.4

138 verified reviews

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What is SnapEngage?

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

Read more about SnapEngage
Free Trial·

SnapEngage offers custom pricing plan

9.0

SpotScore

Customerly - Live Chat Software

Customerly

Simplify customer management and boost sales with Customerly.

Best for: SMB teams · Mid-market · Enterprise

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4.6

17 verified reviews

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What is Customerly?

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

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Free Trial

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8.9

SpotScore

Paldesk - Live Chat Software

Paldesk

Effortless customer support at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

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4.5

11 verified reviews

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What is Paldesk?

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...

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Free Trial·

Paldesk offers custom pricing plan

8.8

SpotScore

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

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4.3

19 verified reviews

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What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

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Free Trial

8.5

SpotScore

Whisbi - Live Chat Software

Whisbi

Boost your sales with Whisbi - Your ultimate sales solution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

26 verified reviews

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What is Whisbi?

Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with ...

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Free Trial

8.3

SpotScore

SignalZen - Live Chat Software

SignalZen

Streamlined live chat for website conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

1 verified reviews

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What is SignalZen?

"SignalZen is the ultimate solution for live chat on your website, now with the added convenience of being directly connected to Slack. With easy installation and integration options for popular platforms like WordPress, Joomla, and Drupal, as well as Zapier, you can easily engage with your ...

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Free Trial

7.7

SpotScore

iFlyChat - Live Chat Software

iFlyChat

Foster connections and elevate your community.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is iFlyChat?

Introducing iFlyChat - the ultimate chat platform for your community. Our goal at iFlyChat is to provide businesses with powerful software that drives conversions and empowers them to soar towards success. With our innovative products, we enhance user experience by fostering interactions among ...

Read more about iFlyChat
Free Trial·

iFlyChat offers custom pricing plan

Who competes with 13chats?

Across Live Chat Software, 7 products compete directly with 13chats. The strongest overlap is with SnapEngage, Customerly and Paldesk. Each is compared against 13chats on rating, pricing and feature coverage below.

Sites and apps like 13chats

Searches for "sites like 13chats" and "apps like 13chats" land on the same set of options as "13chats alternatives" — the 7 options below cover both, whether you want a like-for-like replacement or something lighter.

Why we picked these 13chats alternatives

SnapEngage9.3Best for teams of all sizes

Easy to use with proactive chat for engaging customers and boosting revenue.

Watch for: Issues with system integrations and outdated design can affect user experience.

Customerly9Best for teams of all sizes

Affordable software offering great value for money, including a free tier with almost all necessary features.

Watch for: Some users find Customerly to be not the easiest and most efficient tool for live chat.

Paldesk8.9Best for teams of all sizes

User-friendly interface

Watch for: Limited advanced features

WhosOn8.8Best for teams of all sizes

Proactive visitor engagement

Watch for: Limited customization options

Whisbi8.5Best for teams of all sizes

Boosts sales without traffic increase

Watch for: Complex setup process

SignalZen8.3Best for teams of all sizes

Slack integration

Watch for: Limited customization options

iFlyChat7.7Best for teams of all sizes

Community-focused chat platform

Watch for: Limited advanced features

Why teams look for a 13chats alternative

Most teams that replace 13chats do it to get past issues like these:

  • Limited advanced analytics
  • Customization options may be basic
  • Not suitable for large teams
  • May require technical setup

The factors that matter in a 13chats alternative

Here's how these 7 live chat software free alternatives stack up on the numbers: 7 offer a free tier; paid plans run $9–$33, with Paldesk the cheapest entry point; and iFlyChat is the highest rated at 5★ across 1 reviews.

How the ranking holds up.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to 13chats are iFlyChat (5.0★), Customerly (4.6★), Paldesk (4.5★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to 13chats, prioritize: Visitor Targeting, Video Chat, Transfers, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

13chats starts from $13 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply 13chats is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to match a 13chats alternative to your team

  • On a budget / just exploring: start with a free tier — SnapEngage, Customerly and Paldesk let you evaluate without paying upfront.
  • If real-user ratings matter most: iFlyChat has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: SnapEngage has the highest Spotsaas Score (9.3) in this list — a strong default if you're unsure.

Your migration plan from 13chats

Switching from 13chats doesn't have to be painful. Begin with a data export and verify the new tool imports it. Confirm feature parity, pilot the change on a trial, and keep 13chats running in parallel until you're sure. Many tools above let you test for free first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].