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WhosOn vs 13chats vs ZoomInfo Chat Comparison

Last updated:

WhosOn

4.3(18 reviews)

Starting at $33 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering perso…

13chats

5.0(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

13chats leads on user satisfaction with a 5.0-star rating across 4 reviews.

WhosOn vs 13chats vs ZoomInfo Chat — at a glance

FeatureWhosOn13chatsZoomInfo Chat
Rating4.3 / 55.0 / 5
Reviews184
Starting price$33 /User/Month$13 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between WhosOn and 13chats

  • Pricing: WhosOn starts at $33 /User/Month, while 13chats starts at $13 /Month.
  • Free trial: WhosOn offers a free trial; 13chats does not.
  • Target audience: WhosOn is built for Freelancers / Consultants and Large Enterprises, while 13chats targets Large Enterprises and Medium Business.
  • User satisfaction: 13chats scores higher with a 5.0-star average.
  • Deployment: WhosOn supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare WhosOn vs 13chats vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WhosOn - Live Chat Software
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13chats - Live Chat Software
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Talk to an expert

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WhosOn, 13chats vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

WhosOn

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

13chats

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

WhosOn typically suits Freelancers / Consultants and Large Enterprises. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with ... Read More about WhosOn

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $33
  • Starts from $13
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.8/10

8.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.31

(18)
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Software Demo

Demo

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How do WhosOn, 13chats and ZoomInfo Chat Compare on Features?

Total Features

9 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare WhosOn, 13chats and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $33
        • $13
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        WhosOn pricing
        13chats pricing
        ZoomInfo Chat pricing

        WhosOn, 13chats vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        WhosOn, 13chats vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        WhosOn vs 13chats User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        12

        3

        2

        1

        1

        4

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 19 reviews, with strong overall satisfaction.

        What buyers like

        • Proactive visitor engagement
        • Sentiment analysis
        • Smart response suggestions

        Common complaints

        • Limited customization options
        • May lack advanced features
        • Pricing can be high

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Behavior-driven widgets
        • Chat history access
        • Mobile app availability

        Common complaints

        • Limited advanced analytics
        • Customization options may be basic
        • Not suitable for large teams

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Proactive messaging fosters stronger customer relationships.

        • Sentiment analysis helps tailor responses effectively.

        • User-friendly design simplifies the chat experience.

        • Limited customization may not suit all brands.

        • Higher pricing for advanced features.

        • Behavior-driven widgets enhance customer engagement.

        • Mobile app allows for on-the-go management.

        • Visual chatbot constructor simplifies FAQ responses.

        • Advanced analytics may be lacking.

        • Customization options could be limited.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used WhosOn, 13chats, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        WhosOn, 13chats and ZoomInfo Chat Customers

        Customers

        No Customers information available.

        Marble

        Marble

        Puramida

        Puramida

        Volt

        Volt

        No Customers information available.

        Media and Screenshots

        Screenshots

        Chat session

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives to WhosOn, 13chats, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, WhosOn or 13chats?
        13chats edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do WhosOn and 13chats offer a free trial?
        WhosOn offers a free trial. 13chats does not.
        What is the starting price of WhosOn vs 13chats?
        WhosOn starts at $33 /User/Month. 13chats starts at $13 /Month.
        What are the top alternatives to WhosOn?
        Top alternatives to WhosOn include ZoomInfo Chat, MyLiveChat, Comm100 Live Chat, TruChat, Zendesk Chat.
        What are the top alternatives to 13chats?
        Top alternatives to 13chats include ZoomInfo Chat, tawk.to, Customerly, SnapEngage, WhosOn.