Sparkcentral vs 13chats vs ZoomInfo Chat Comparison
Sparkcentral
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and…
13chats
Starting at $13 /Month
- Large Enterprises
- Medium Business
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
13chats leads on user satisfaction with a 5.0-star rating across 4 reviews.
Sparkcentral vs 13chats vs ZoomInfo Chat — at a glance
| Feature | Sparkcentral | 13chats | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | 5.0 / 5 | — |
| Reviews | 40 | 4 | — |
| Starting price | Contact for pricing | $13 /Month | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | Global | US |
Key differences between Sparkcentral and 13chats
- Pricing: 13chats starts at $13 /Month. Sparkcentral pricing is not publicly listed.
- User satisfaction: 13chats scores higher with a 5.0-star average.
- Deployment: Sparkcentral supports SaaS/Web/Cloud; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Sparkcentral vs 13chats vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this Sparkcentral vs 13chats vs ZoomInfo Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Sparkcentral, 13chats vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Sparkcentral typically suits Large Enterprises and Medium Business. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages ... Read More about Sparkcentral | 13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
SpotScoreWhat's this? ↗ | 8.6/10 | 8.4/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Sparkcentral, 13chats and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Sparkcentral, 13chats and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page | Pricing information not available |  |  |
Sparkcentral, 13chats vs ZoomInfo Chat: Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Sparkcentral, 13chats vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
Sparkcentral vs 13chats User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 70 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
Sparkcentral, 13chats and ZoomInfo Chat Customers
Customers | No Customers information available. |  Marble  Puramida  Volt | No Customers information available. |
|---|
Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
|---|---|---|
Videos |  3 Videos |  2 Videos |
Alternatives to Sparkcentral, 13chats, ZoomInfo Chat
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Sparkcentral or 13chats?
- 13chats edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Sparkcentral and 13chats offer a free trial?
- Neither Sparkcentral nor 13chats currently lists a free trial.
- What is the starting price of Sparkcentral vs 13chats?
- Sparkcentral starts at Contact for pricing. 13chats starts at $13 /Month.
- What are the top alternatives to Sparkcentral?
- Top alternatives to Sparkcentral include ZoomInfo Chat, Zendesk Chat, WhosOn, Acquire, WebsiteAlive.
- What are the top alternatives to 13chats?
- Top alternatives to 13chats include ZoomInfo Chat, tawk.to, Customerly, SnapEngage, WhosOn.