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ZoomInfo Chat vs 13chats Comparison

Last updated:

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

13chats

4.5(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

13chats leads on user satisfaction with a 4.5-star rating across 4 reviews.

ZoomInfo Chat vs 13chats — at a glance

FeatureZoomInfo Chat13chats
Rating4.5 / 5
Reviews4
Starting priceContact for pricing$13 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2
Data residencyUSGlobal

Key differences between ZoomInfo Chat and 13chats

  • Pricing: 13chats starts at $13 /Month. ZoomInfo Chat pricing is not publicly listed.
  • Deployment: ZoomInfo Chat supports SaaS/Web/Cloud; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ZoomInfo Chat vs 13chats — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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13chats - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

13chats

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat typically suits Large Enterprises and Medium Business. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

Entry Level Pricing

  • Not Available
  • Starts from $13

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)
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Software Demo

Demo

No software demo available

ZoomInfo Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ZoomInfo Chat and 13chats Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Compare ZoomInfo Chat and 13chats on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $13

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ZoomInfo Chat pricing
      13chats pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      ZoomInfo Chat User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      4

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Buyer sentiment

      Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

      What buyers like

      • Behavior-driven widgets
      • Chat history access
      • Mobile app availability

      Common complaints

      • Limited advanced analytics
      • Customization options may be basic
      • Not suitable for large teams

      Pros and Cons

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      • Behavior-driven widgets enhance customer engagement.

      • Mobile app allows for on-the-go management.

      • Visual chatbot constructor simplifies FAQ responses.

      • Advanced analytics may be lacking.

      • Customization options could be limited.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      No Customers information available.

      Marble

      Marble

      Puramida

      Puramida

      Volt

      Volt

      Media and Screenshots

      Screenshots

      Chat screenshot

      2 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to ZoomInfo Chat and 13chats in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ZoomInfo Chat or 13chats?
      13chats edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ZoomInfo Chat and 13chats offer a free trial?
      Neither ZoomInfo Chat nor 13chats currently lists a free trial.
      What is the starting price of ZoomInfo Chat vs 13chats?
      ZoomInfo Chat starts at Contact for pricing. 13chats starts at $13 /Month.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.
      What are the top alternatives to 13chats?
      Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.

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