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12 Best TruChat Alternatives for Windows in 2026

Explore 12 alternatives to TruChat — vetted by our editors with real user reviews, pricing, and feature comparisons.

12 TruChat alternatives worth comparing

Quick answer

Among live chat software alternatives to TruChat, the leaders are JivoChat, WhosOn and WebsiteAlive. JivoChat ranks number one with a SpotScore of 9.6 and 3.93★ from real users. All 12 are compared on score, rating, and price below.

Not every team clicks with TruChat, and that's fine. These 12 live chat software alternatives give you real choices on price, features, and usability. We rank them by SpotScore, which combines real-user satisfaction with market presence, then layer in ratings and pricing. Scan the comparison table first, then read the detail for each pick.

ProductSpotScoreRatingPricingBest for
JivoChatConnect and convert with JivoChat.9.6★★★★☆ 3.93(92)Freefrom $13 /User/Monthteams of all sizes
WhosOnBuild strong connections with customers through advanced chat technology.8.8★★★★☆ 4.31(19)Freefrom $33 /User/Monthteams of all sizes
WebsiteAliveConnecting you with customers in a meaningful way.8.7★★★★☆ 4(4)from $30/moteams of all sizes
HippoStreamline communication, boost sales.8.5★★★★☆ 3.98(20)Freefrom $17/moteams of all sizes
WebGreeterSeamless client communication, guaranteed.8.4★★★★★ 5(1)Freefrom $20 /User/Monthteams of all sizes
ZoomInfo ChatTransform your website chats into valuable connections.8.2Not yet ratedQuotation Basedteams of all sizes
IntercomBoost your sales, keep your customers, and grow.9.8★★★★★ 4.55(2496)Subscription · Quotation Basedteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.35(791)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)FreeFree Trial · Freemium · Subscriptionteams of all sizes
tawk.toEngage with customers in real-time, effortlessly.9.7★★★★☆ 3.92(274)teams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.47(140)FreeFree Trial · Freemium · Subscriptionsmall & mid-size businesses
BirdEyeManage your reputation like a pro.9.6★★★★★ 4.93(1957)FreeFree Trial · Quotation Basedteams of all sizes

9.6

SpotScore

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Read more about JivoChat
Free Trial

8.8

SpotScore

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

Read more about WhosOn
Free Trial

8.7

SpotScore

WebsiteAlive - Live Chat Software

WebsiteAlive

Connecting you with customers in a meaningful way.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is WebsiteAlive?

Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...

Read more about WebsiteAlive

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Reach in-market buyersRank above rivals2M+ buyers a year

8.5

SpotScore

Hippo - Live Chat Software

Hippo

Streamline communication, boost sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Hippo?

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...

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Free Trial

8.4

SpotScore

WebGreeter - Live Chat Software

WebGreeter

Seamless client communication, guaranteed.

Best for: SMB teams · Mid-market · Enterprise

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What is WebGreeter?

Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...

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Free Trial·

WebGreeter offers custom pricing plan

8.2

SpotScore

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

RECOMMENDED

Transform your website chats into valuable connections.

Best for: SMB teams · Mid-market · Enterprise

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What is ZoomInfo Chat?

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...

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ZoomInfo Chat offers custom pricing plan

9.8

SpotScore

Intercom - Live Chat Software

Intercom

Boost your sales, keep your customers, and grow.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

watch-demo

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What is Intercom?

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...

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Starts from $59/Month

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

Starts from $16/User/Month when Billed Yearly

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Free Trial·

Starts from $15/User/Month, also offers free forever plan

9.7

SpotScore

tawk.to - Live Chat Software

tawk.to

Engage with customers in real-time, effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is tawk.to?

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...

Read more about tawk.to

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial·

Starts from $25/User/Month, also offers free forever plan

9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye

Manage your reputation like a pro.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is BirdEye?

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...

Read more about BirdEye
Free Trial·

BirdEye offers custom pricing plan

How TruChat competitors stack up

Across Live Chat Software, 12 products compete directly with TruChat. The strongest overlap is with JivoChat, WhosOn and WebsiteAlive. Each is compared against TruChat on rating, pricing and feature coverage below.

What else works like TruChat?

Searches for "sites like TruChat" and "apps like TruChat" land on the same shortlist as "TruChat alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made our TruChat alternatives list

JivoChat9.6Best for teams of all sizes

Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

WhosOn8.8Best for teams of all sizes

Proactive visitor engagement

Watch for: Limited customization options

WebsiteAlive8.7Best for teams of all sizes

Scalable solution

Watch for: Limited advanced features

Hippo8.5Best for teams of all sizes

Real-time chat capabilities

Watch for: Limited advanced features

WebGreeter8.4Best for teams of all sizes

Customizable solutions

Watch for: Limited advanced features

ZoomInfo Chat8.2Best for teams of all sizes

AI-driven experiences

Watch for: May require technical setup

Intercom9.8Best for teams of all sizes

Easy-to-navigate interface that makes it easy to navigate and use.

Watch for: Some users may find the richness of features and customization options overwhelming without proper guidance.

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

tawk.to9.7Best for teams of all sizes

User-friendly and cost-effective, offering easy setup and customization options.

Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

BirdEye9.6Best for teams of all sizes

Exceptional support team that guides users step-by-step and ensures they feel in control.

Watch for: The richness of features may be overwhelming for new users without adequate support.

Why teams look for a TruChat alternative

The decision to move off TruChat usually rests on a few known weak spots:

  • Limited analytics features
  • May not suit all industries
  • Pricing not disclosed

How to compare TruChat alternatives

Here's how the 12 alternatives compare at a factual level: 8 offer a free tier; paid plans run $13–$33, with JivoChat the cheapest entry point; and WebGreeter is the highest rated at 5★ across 1 reviews.

How we decide the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to TruChat are WebGreeter (5.0★), BirdEye (4.9★), LiveAgent (4.7★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to TruChat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

TruChat starts from $30 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply TruChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose a TruChat alternative with confidence

  • On a budget / just exploring: start with a free tier — JivoChat, WhosOn and Hippo let you evaluate without paying upfront.
  • If real-user ratings matter most: WebGreeter has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: JivoChat has the highest Spotsaas Score (9.6) in this list — a strong default if you're unsure.

Getting off TruChat without the headaches

Before you commit to leaving TruChat, validate the fit. Export your data, check the import works, and confirm your essential features carry over. Pilot the switch with a free trial, then go all in, keeping TruChat open as a safety net until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].