Find 22 Best Service Desk Software with Ticketing System in July 2026
Showing -1--20 out of 22

Neoforce
Empower your business with efficiency and precision.
Best for: SMB teams · Mid-market · Enterprise
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What is Neoforce?
Revolutionize the way you manage your business operations with Neoforce, the ultimate solution for modern enterprises. Our innovative software empowers businesses to streamline their day-to-day tasks with unmatched flexibility and efficiency. With Neoforce, you can stay on top of every aspect ...
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What is Suptask?
Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. We promote inter-team collaboration, eliminating obstacles between teams, and drastically reducing ...
Read more about SuptaskStarts from $18/Month when Billed Yearly, also offers free forever plan

HaloITSM
Streamline IT service management for seamless operations.
Best for: SMB teams · Mid-market · Enterprise
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What is HaloITSM?
HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise tickets based on the content in our knowledge base. A dashboard helps you keep ...
Read more about HaloITSMHaloITSM offers custom pricing plan

Scopedesk
Streamlining support, satisfied customers, simplified.
Best for: SMB teams · Mid-market · Enterprise
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What is Scopedesk?
Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...
Read more about ScopedeskStarts from $79/Month, also offers free forever plan

Richdesk
Empower exceptional customer service and support with RichDesk.
Best for: SMB teams · Mid-market · Enterprise
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What is Richdesk?
RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that – incident and service templates, email and knowledge base templates, resource calendars, CMDB with asset ...
Read more about RichdeskRichdesk offers custom pricing plan

HR365 Helpdesk
Efficient ticket tracking for seamless helpdesk management.
Best for: SMB teams · Mid-market · Enterprise
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What is HR365 Helpdesk?
HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk ...
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ALVAO Service Desk
Efficiently manage requests and streamline workflows with ALVAO Service Desk.
Best for: SMB teams · Mid-market · Enterprise
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What is ALVAO Service Desk?
ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an effective look into their workload with clearer priorities, better organization of departments, and improved ...
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Tikit
Effortlessly streamline and enhance customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is Tikit?
Tikit is the perfect tool for Teams and employees to enjoy a seamless support experience. Built to reduce ticket capacity, quickly respond to customer enquiries and automate workflows. With Tikit, benefit from the AI-powered ticket deflection, email and Teams chat ticket creation, efficient ...
Read more about TikitStarts from $90/Month when Billed Yearly

TechExcel ServiceWise
Streamline your IT processes with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is TechExcel ServiceWise?
TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...
Read more about TechExcel ServiceWiseTechExcel ServiceWise offers custom pricing plan

Track-It
Efficient solutions for your IT management needs.
Best for: SMB teams · Mid-market · Enterprise
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What is Track-It?
Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by over 50,000 customer sites worldwide, Track-It goes beyond just being a help desk software. It offers a comprehensive suite of integrated IT ...
Read more about Track-ItTrack-It offers custom pricing plan

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What is Vorex?
Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, or can be deployed as a pilot project with a few customers. This software enables IT staff to resolve ...
Read more about VorexVorex offers custom pricing plan
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What is C2 ATOM?
C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and monitored in one place, it means user can focus on the most important thing: delighting customers. C2 was built ...
Read more about C2 ATOMStarts from $50/User/Month

TeamHeadquarters
Efficiency meets effectiveness with our help desk software.
Best for: SMB teams · Mid-market · Enterprise
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What is TeamHeadquarters?
TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create service requests, track and update inbound emails, assign and manage technicians, monitor help-desk performance ...
Read more about TeamHeadquartersStarts from $20/User/Month

Service Creatio
Streamline your service requests with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Service Creatio?
Service Creatio is a no-code service desk platform for IT and customer support teams that need automated ticket routing, escalation rules, and knowledge base integration without custom development. It includes a no-code process designer, but teams with limited technical configuration experience ...
Read more about Service CreatioHalo Service Desk
Effortlessly manage IT support with Halo.
Best for: SMB teams · Mid-market · Enterprise
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What is Halo Service Desk?
Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of capabilities that makes it easy for agents to deliver fast, first call resolution while improving customer ...
Read more about Halo Service DeskStarts from $40/User/Month

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What is Incident IQ?
Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st century. Built upon an intuitive workflow, Incident IQ keeps customers happy and partners informed with a ...
Read more about Incident IQIncident IQ offers custom pricing plan

BMC Helix ITSM
Streamline customer interactions with Helix.
Best for: SMB teams · Mid-market · Enterprise
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What is BMC Helix ITSM?
Helix is a Customer Management solution that provides organizations with a single platform to manage all customer interactions—from online service requests to out-of-the-box service desk functionality. A single, comprehensive view of each customer allows Helix to improve key processes, ...
Read more about BMC Helix ITSMBMC Helix ITSM offers custom pricing plan

Mint Service Desk
Streamline your customer service with Mint Service Desk.
Best for: SMB teams · Mid-market · Enterprise
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What is Mint Service Desk?
Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with tools and instant wizards to help and create support desk software ...
Read more about Mint Service DeskMint Service Desk offers custom pricing plan
Ivanti Service Manager
Elevate your IT service management with Ivanti.
Best for: SMB teams · Mid-market · Enterprise
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What is Ivanti Service Manager?
Ivanti Service Manager is a cloud-based, ITIL-ready IT service desk that helps IT teams increase service management effectiveness. It works with existing processes, tools, and technologies so organizations can optimize current resources without replacing their full stack.
Read more about Ivanti Service ManagerIvanti Service Manager offers custom pricing plan

SolarWinds Service Desk
Streamline IT service management with SolarWinds.
Best for: SMB teams · Mid-market · Enterprise
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What is SolarWinds Service Desk?
SolarWinds Service Desk is an IT service management platform for corporate IT teams handling incident tracking, service request fulfillment, and change management. Its self-service portal lets end users resolve common issues without opening tickets, reducing the manual workload on IT staff. It ...
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
