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TeamHeadquarters - Service Desk Software

TeamHeadquarters Reviews in June 2026: User Ratings, Pros & Cons

Efficiency meets effectiveness with our help desk software.

3.7

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TeamHeadquarters Reviews & Ratings

3.7

Very Good

Based on 6 ratings & 3 reviews

Rating Distribution

Excellent

(1)

Very Good

(0)

Good

(2)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

TeamHeadquarters is a robust help desk solution designed for Windows users, offering comprehensive ticket management and performance monitoring. Its features cater well to companies of various sizes, though it may require some training.Read more

TeamHeadquarters pros and cons

  • Comprehensive ticket management

  • Real-time performance monitoring

  • Windows compatibility

  • Technician assignment features

  • Limited mobile functionality

  • May lack advanced features

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Showing 1-3 out of 3

JM

John M

02/12/21

5 out of 5

"Switched from JIRA to TeamHeadquarters"

What do you like best about TeamHeadquarters Help Desk? Above all, I like the comprehensive nature of the app. My business is developing apps for other businesses - I'm really a service provider. My team in India and I use the app every day - all day to track support and projects. I was using Jira but it didn't support my business the way I wanted it to.

AU

Anonymous User

06/22/19

3 out of 5

"Integrated Project management and help desk "

What do you like best about TeamHeadquarters Help Desk? Supportive for large enterprises for asset management as well as self-help desk for customers

AU

Anonymous User

04/04/19

3 out of 5

"Great for managing tickets/tasks "

What do you like best about TeamHeadquarters Help Desk? The system can send reples to the customer via the ticket. There is no need to send the email outside the system .

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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