NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo
Last updated:

6 Best JivoChat Alternatives in 2026 — Free Options Included

Explore 6 alternatives to JivoChat — vetted by our editors with real user reviews, pricing, and feature comparisons.

6 top-rated free JivoChat alternatives at a glance

Quick answer

Short on time? The best free alternatives to JivoChat are Freshdesk Messaging (Formerly Freshchat), Pure Chat and Zoho SalesIQ. Freshdesk Messaging (Formerly Freshchat) leads with a SpotScore of 9.3 and a 4.49★ rating. All 6 are compared on score, rating, and pricing below.

Ready to move on from JivoChat? These 6 live chat software free alternatives are the picks worth testing first. Our ranking leans on SpotScore, which weighs verified satisfaction against market presence, then star ratings and pricing model. Editors check each tool. Start with the table for a fast read, then go section by section below.

ProductSpotScoreRatingPricingBest for
Freshdesk Messaging (Formerly Freshchat)Effortless customer service for the digital world.9.3★★★★☆ 4.49(630)Freefrom $19 /agent/monthteams of all sizes
Pure ChatConnect with visitors and customers seamlessly.9★★★★☆ 4.33(225)Freefrom $39 /User/Monthteams of all sizes
Zoho SalesIQRevolutionize your customer engagement.8.9★★★★☆ 4.42(283)Freefrom $7 /User/Monthteams of all sizes
WhosOnBuild strong connections with customers through advanced chat technology.8.8★★★★☆ 4.31(19)Freefrom $33 /User/Monthteams of all sizes
CallbellElevate your customer support game with Callbell.8.8★★★★☆ 4.22(20)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
TalkativeEmpower your customer connections with Talkative.8.3★★★★★ 5(19)FreeFree Trial · Subscription · Quotation Basedteams of all sizes

9.3

SpotScore

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

Add to compare

What is Freshdesk Messaging (Formerly Freshchat)?

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

Read more about Freshdesk Messaging (Formerly Freshchat)
Free TrialTry Free →

9.0

SpotScore

Pure Chat - Live Chat Software

Pure Chat

Connect with visitors and customers seamlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

225 verified reviews

Add to compare

What is Pure Chat?

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

Read more about Pure Chat
Free Trial

Spotsaas Ads

Want your product up here? Put it in front of buyers the moment they're comparing your category.

Reach in-market buyersRank above rivals2M+ buyers a year
Advertise your product

8.9

SpotScore

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

283 verified reviews

Add to compare

What is Zoho SalesIQ?

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...

Read more about Zoho SalesIQ
Free TrialTry Free →

8.8

SpotScore

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

19 verified reviews

Add to compare

What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

Read more about WhosOn
Free Trial

8.8

SpotScore

Callbell - Live Chat Software

Callbell

Elevate your customer support game with Callbell.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

20 verified reviews

Add to compare

What is Callbell?

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

Read more about Callbell
Free Trial·

Callbell offers custom pricing plan

8.3

SpotScore

Talkative - Live Chat Software

Talkative

Empower your customer connections with Talkative.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

19 verified reviews

Add to compare

What is Talkative?

Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...

Read more about Talkative
Free Trial·

Talkative offers custom pricing plan

JivoChat competitors, compared

JivoChat competes with 6 other live chat software tools tracked on Spotsaas. The closest by feature overlap are Freshdesk Messaging (Formerly Freshchat), Pure Chat and Zoho SalesIQ. Each is compared against JivoChat on rating, pricing and feature coverage below.

Tools similar to JivoChat

Searches for "sites like JivoChat" and "apps like JivoChat" land on the same shortlist as "JivoChat alternatives" — the 6 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made the list

Freshdesk Messaging (Formerly Freshchat)9.3Best for teams of all sizes

Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.

Pure Chat9Best for teams of all sizes

Integrates with Zoho, MailChimp, and HubSpot.

Watch for: Lack of Desktop App can lead to tab management issues and increased browser tabs.

Zoho SalesIQ8.9Best for teams of all sizes

Integrates with other Zoho products including CRM, Desk, and Campaigns.

Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

WhosOn8.8Best for teams of all sizes

Proactive visitor engagement

Watch for: Limited customization options

Callbell8.8Best for teams of all sizes

Multi-channel support

Watch for: Limited customization options

Talkative8.3Best for teams of all sizes

Voice and video integration

Watch for: Complex setup

Why teams look for a JivoChat alternative

Teams usually start looking for a JivoChat alternative for a few concrete reasons:

  • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
  • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

What to keep in mind choosing a JivoChat alternative

On price, ratings, and standout strengths, the 6 free alternatives compare like this: 6 offer a free tier; paid plans run $7–$39, with Zoho SalesIQ the cheapest entry point; and Talkative is the highest rated at 5★ across 19 reviews.

Our ranking method.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to JivoChat are Talkative (5.0★), Freshdesk Messaging (Formerly Freshchat) (4.5★), Zoho SalesIQ (4.4★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to JivoChat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

JivoChat starts from $13 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply JivoChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Picking the best JivoChat alternative for your team

How to switch from JivoChat

Switching from JivoChat goes smoother with a plan. Start by exporting your data and making sure the new tool imports it cleanly. Confirm the workflows you rely on still work, run a small pilot first, and keep JivoChat running until everything's moved. Most options above let you test free before you commit.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].