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YakoVoice vs Aircall Comparison

Last updated:

YakoVoice

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Di…

Aircall

4.1(801 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features f…

Aircall leads on user satisfaction with a 4.1-star rating across 801 reviews.

YakoVoice vs Aircall — at a glance

FeatureYakoVoiceAircall
Rating4.1 / 5
Reviews801
Starting priceContact for pricing$30 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryCall Center SoftwareContact Center Operations Software
Integrations10+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between YakoVoice and Aircall

  • Pricing: Aircall starts at $30 /User/Month. YakoVoice pricing is not publicly listed.
  • Target audience: YakoVoice is built for Large Enterprises and Medium Business, while Aircall targets Freelancers / Consultants and Large Enterprises.
  • Deployment: YakoVoice supports SaaS/Web/Cloud; Aircall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

YakoVoice vs Aircall — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

YakoVoice - Call Center Software
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Talk to an expert
Aircall - Contact Center Operations Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

YakoVoice

Best for

Large Enterprises, Medium Business, Small Business

Aircall

Best for mid-sized sales and support teams needing seamless CRM call integration.

Choose if
  • You need robust international calling with local and toll-free numbers in 100+ countries.
  • Your team relies on deep integrations with Salesforce, HubSpot, Zendesk, or Intercom.
  • You want built-in real-time call monitoring features like live listening, whisper, and call barge.
Consider alternatives if
  • You are a very small business or solo operator with a limited budget.
  • You require advanced AI-driven analytics and reporting without paying extra subscriptions.

YakoVoice typically suits Large Enterprises and Medium Business. Aircall tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using ... Read More about YakoVoice

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More about Aircall

Entry Level Pricing

  • Not Available
  • Starts from $30

Free Trial Availability

Spotsaas Score

What's this? ↗

8.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Aircall

  • Scalable International Calling: Aircall supports local and toll-free numbers in 100+ countries, enabling global business reach without additional telecom complexity, which is ideal for companies expanding internationally.
  • Robust Analytics & Performance Insights: Built-in dashboards and reports provide visibility into call volume, handle times, missed calls, and agent performance. These insights help teams optimize operations and improve customer experience.
  • Enhanced Team Collaboration: Shared call inboxes, tagging, call comments, and call monitoring features help teams work together more effectively. Managers can listen in, coach with whisper, and improve performance in real time.
Best fit

Best fit

Aircall

  • 500+ employees
  • Sales, Customer Support, SaaS, E-commerce, Technology, Financial Services, Healthcare, Real Estate, Professional Services, Contact Centers
  • Sales Manager, Support Manager, Customer Success Manager, Call Center Manager, Operations Manager, Revenue Operations Manager, Head of Sales, Head of Support, Founder, IT Manager
Watchouts

Reasons buyers look elsewhere

YakoVoice

No alternatives guidance available yet.

Aircall

  • Very large enterprises with complex telecom setups or custom contact center requirements may require more customizable UCaaS solutions than Aircall’s standard tiers.
  • As a cloud-only solution, Aircall requires solid internet connectivity. Businesses in regions with unreliable internet may opt for hybrid or on-premise systems for consistent uptime.
  • Aircall’s advanced analytics and AI tools are strong, but they may be more than what basic users need. Teams seeking a simple cloud phone system with fewer bells and whistles might choose lighter alternatives.

Software Demo

Demo

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How do YakoVoice and Aircall Compare on Features?

Total Features

10 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare YakoVoice and Aircall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $30

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      YakoVoice pricing
      Aircall pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      YakoVoice User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      782

      64

      12

      8

      31

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Real-time agent status updates
      • Automated Call Distribution
      • User-friendly dashboard

      Common complaints

      • Limited integrations available
      • May require training for agents
      • Pricing can be high for small teams

      Buyer sentiment

      Users generally appreciate Aircall's ease of use, strong integrations, and international calling features, though some note cost and advanced feature limitations.

      What buyers like

      • Ease of use
      • CRM integrations
      • International calling capabilities

      Common complaints

      • Pricing for small businesses
      • Limitations on advanced analytics features

      Pros and Cons

      • The automated call distribution system optimizes agent workload based on service agreements.

      • Real-time updates provide management with insights into agent and customer interactions.

      • The intuitive dashboard simplifies monitoring and reporting for managers.

      • Integration limitations may hinder some workflows.

      • Training may be necessary for effective use.

      • Seamless integration with major CRMs and helpdesk tools like Salesforce, HubSpot, Zendesk, and Intercom

      • Robust international calling capabilities with local and toll-free numbers in 100+ countries

      • Built-in analytics and real-time call monitoring features such as live listening, whisper, and call barge

      • Pricing may be expensive for very small businesses or freelancers

      • Advanced AI analytics and enhanced reporting features often require additional paid subscriptions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Cisco

      Cisco

      OLA

      OLA

      TATA

      TATA

      Subsync

      Subsync

      Infinityn

      Infinityn

      KOHO

      KOHO

      Media and Screenshots

      Screenshots

      YakoVoice : Dashboard screenshot

      3 Screenshots

      Activity Feed

      3 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to YakoVoice and Aircall in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, YakoVoice or Aircall?
      Aircall edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do YakoVoice and Aircall offer a free trial?
      Yes, both YakoVoice and Aircall offer a free trial.
      What is the starting price of YakoVoice vs Aircall?
      YakoVoice starts at Contact for pricing. Aircall starts at $30 /User/Month.
      What are the top alternatives to YakoVoice?
      Top alternatives to YakoVoice include Nextiva, TalkDesk, Novanet Cloud Contact Center, CloudTalk, Call Center Studio.
      What are the top alternatives to Aircall?
      Top alternatives to Aircall include Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center.

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