WhosOn vs Intercom vs ZoomInfo Chat Comparison
WhosOn
Starting at $33 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering perso…
Intercom
Starting at $59 /Month
- Large Enterprises
- Medium Business
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, res…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Intercom leads on user satisfaction with a 4.3-star rating across 2,278 reviews.
WhosOn vs Intercom vs ZoomInfo Chat — at a glance
| Feature | WhosOn | Intercom | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.0 / 5 | 4.3 / 5 | — |
| Reviews | 19 | 2,278 | — |
| Starting price | $33 /User/Month | $59 /Month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR, ISO 27001 | SOC 2 |
| Data residency | US | Global | US |
Key differences between WhosOn and Intercom
- Pricing: WhosOn starts at $33 /User/Month, while Intercom starts at $59 /Month.
- Free trial: WhosOn offers a free trial; Intercom does not.
- Target audience: WhosOn is built for Freelancers / Consultants and Large Enterprises, while Intercom targets Large Enterprises and Medium Business.
- User satisfaction: Intercom scores higher with a 4.3-star average.
- Deployment: WhosOn supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Intercom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare WhosOn vs Intercom vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Best for SMBs needing AI-powered chat to boost sales and customer engagement.
- You want an intuitive, user-friendly interface with efficient automation features.
- Your team includes sales, marketing, or customer success managers focused on lead qualification.
- You need AI-enabled chat and knowledge base to enhance customer interactions and insights.
- Your company requires extensive third-party integrations beyond Intercom’s limited Marketplace.
- You need immediate customer service support due to Intercom’s long wait times.
Large Enterprises, Medium Business, Small Business
WhosOn typically suits Freelancers / Consultants and Large Enterprises. Intercom tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with ... Read More about WhosOn | Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More about Intercom | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.8/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do WhosOn, Intercom and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 38 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare WhosOn, Intercom and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
WhosOn vs Intercom User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 19 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Intercom's ease of use and automation, tempered by concerns over customer support responsiveness and feature complexity. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  4 Screenshots |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, WhosOn or Intercom?
- Intercom edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do WhosOn and Intercom offer a free trial?
- WhosOn offers a free trial. Intercom does not.
- What is the starting price of WhosOn vs Intercom?
- WhosOn starts at $33 /User/Month. Intercom starts at $59 /Month.
- What are the top alternatives to WhosOn?
- Top alternatives to WhosOn include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
- What are the top alternatives to Intercom?
- Top alternatives to Intercom include ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp.