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WhosOn vs Helpwise vs ZoomInfo Chat Comparison

Last updated:

WhosOn

4.0(19 reviews)

Starting at $33 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering perso…

Helpwise

4.8(145 reviews)

Starting at $83.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and s…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Helpwise leads on user satisfaction with a 4.8-star rating across 145 reviews.

WhosOn vs Helpwise vs ZoomInfo Chat — at a glance

FeatureWhosOnHelpwiseZoomInfo Chat
Rating4.0 / 54.8 / 5
Reviews19145
Starting price$33 /User/Month$83.25 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between WhosOn and Helpwise

  • Pricing: WhosOn starts at $33 /User/Month, while Helpwise starts at $83.25 /Month.
  • Target audience: WhosOn is built for Freelancers / Consultants and Large Enterprises, while Helpwise targets Large Enterprises and Medium Business.
  • User satisfaction: Helpwise scores higher with a 4.8-star average.
  • Deployment: WhosOn supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Helpwise supports SaaS/Web/Cloud.

Compare WhosOn vs Helpwise vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WhosOn - Live Chat Software
Talk to an expert
Talk to an expert
Helpwise - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

WhosOn

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Helpwise

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

WhosOn typically suits Freelancers / Consultants and Large Enterprises. Helpwise tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with ... Read More about WhosOn

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote ... Read More about Helpwise

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $33
  • Starts from $83.25 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

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How do WhosOn, Helpwise and ZoomInfo Chat Compare on Features?

Total Features

9 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare WhosOn, Helpwise and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $33
        • $83.25 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Free Forever

          • 1 Shared Mailbox

          • 5 Team Members

          • 1 Integration

          Show more +

        • Standard

          • 2 Shared Mailboxes (Add More: $49 per mailbox per month)

          • Unlimited Team Members

          • Standard Integrations

          Show more +

        • Premium

          • Unlimited shared mailbox

          • Unlimited team members

          • All integrations

        • Not Available

        Pricing Page

        WhosOn pricing
        Helpwise pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        WhosOn vs Helpwise User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        12

        3

        2

        1

        1

        128

        34

        8

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 19 reviews, with strong overall satisfaction.

        What buyers like

        • Proactive visitor engagement
        • Sentiment analysis
        • Smart response suggestions

        Common complaints

        • Limited customization options
        • May lack advanced features
        • Pricing can be high

        Buyer sentiment

        Buyer sentiment is very strong across 170 reviews, with consistently positive feedback.

        What buyers like

        • Shared inbox functionality
        • Multi-channel support
        • Collaboration tools

        Common complaints

        • Learning curve for new users
        • Limited integrations
        • Can be overwhelming for small teams

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Proactive messaging fosters stronger customer relationships.

        • Sentiment analysis helps tailor responses effectively.

        • User-friendly design simplifies the chat experience.

        • Limited customization may not suit all brands.

        • Higher pricing for advanced features.

        • Facilitates team collaboration through shared inboxes.

        • Supports multiple communication channels for customer queries.

        • Real-time monitoring enhances response efficiency.

        • May have a steep learning curve for new users.

        • Limited third-party integrations could hinder functionality.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Chat session

        2 Screenshots

        Manage your account

        1 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, WhosOn or Helpwise?
        Helpwise edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do WhosOn and Helpwise offer a free trial?
        Yes, both WhosOn and Helpwise offer a free trial.
        What is the starting price of WhosOn vs Helpwise?
        WhosOn starts at $33 /User/Month. Helpwise starts at $83.25 /Month.
        What are the top alternatives to WhosOn?
        Top alternatives to WhosOn include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to Helpwise?
        Top alternatives to Helpwise include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, DeskMoz.

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