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Vtiger vs Zoho CRM Plus vs Bigin by Zoho CRM Comparison

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Vtiger

4.3(705 reviews)

Starting at $12 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your team, and collaborate efficiently…

Zoho CRM Plus

4.2(62 reviews)

Starting at $57 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your business from sales to service. The…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Vtiger leads on user satisfaction with a 4.3-star rating across 705 reviews.

Vtiger vs Zoho CRM Plus vs Bigin by Zoho CRM — at a glance

FeatureVtigerZoho CRM PlusBigin by Zoho CRM
Rating4.3 / 54.2 / 54.6 / 5
Reviews70562294
Starting price$12 /user/month$57 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobalGlobal

Key differences between Vtiger and Zoho CRM Plus

  • Pricing: Vtiger starts at $12 /user/month, while Zoho CRM Plus starts at $57 /User/Month.
  • Target audience: Vtiger is built for Freelancers / Consultants and Large Enterprises, while Zoho CRM Plus targets Large Enterprises and Medium Business.
  • User satisfaction: Vtiger scores higher with a 4.3-star average.
  • Deployment: Vtiger supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho CRM Plus supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Vtiger vs Zoho CRM Plus vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Vtiger - CRM Software
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Zoho CRM Plus - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Vtiger

Best for medium businesses needing highly customizable, all-in-one CRM functionality.

Choose if
  • You require extensive no-code customization of modules, workflows, and reports.
  • Your team needs a centralized customer database with real-time updates.
  • You want a single platform covering sales, marketing, support, and project management.
Consider alternatives if
  • You prioritize a modern, visually appealing user interface and design.
  • Your enterprise demands advanced API integrations and high-volume data operations.

Zoho CRM Plus

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Vtiger typically suits Freelancers / Consultants and Large Enterprises. Zoho CRM Plus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your ... Read More about Vtiger

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your ... Read More about Zoho CRM Plus

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12 , yearly
  • Starts from $57 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.3/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.2

(62)

4.57

(294)

Best Company Size

50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Vtiger

  • Streamlined Customer Relationship Management: Vtiger simplifies the way you manage customer interactions, making it easier for your team to track communications, sales, and support inquiries all in one place. As a manager, you’ll appreciate the clarity it brings to your team's workflow.
  • Customizable Solutions: Whether you're an administrator looking to tailor features to fit your unique business needs or an executive wanting to align CRM processes with corporate strategy, Vtiger offers a customizable platform that adapts smoothly to your requirements.
  • With Vtiger, your team can collaborate across departments. Shared calendars and task management keep everyone informed and engaged, improving productivity and creating a more cohesive work environment.
Best fit

Best fit

Vtiger

  • 50-500 employees.
  • Industries include Martech, Revtech, SaaS, Consulting, and Sales Automation.
  • Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Vtiger

  • Steep learning curve for new CRM users — onboarding takes longer than competitors like Salesforce or HubSpot
  • Pricing higher than Zoho CRM or Pipedrive for comparable feature sets
  • Limited native integrations — teams needing Slack, Zapier, or custom API connections often switch to platforms with broader app ecosystems

Software Demo

Demo

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Step 1 of 4

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How do Vtiger, Zoho CRM Plus and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Vtiger, Zoho CRM Plus and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12 , yearly
        • $57 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • ONE PILOT

          Free

          • Max users - 10

          • Max records - 3000

          • Contact Management - One View, Idle Alerts

          Show more +

        • ONE GROWTH (Standard)

          $15

          /user/month

          • Max users - 15

          • Max records - 100,000

          • Everything in One Pilot plus

          Show more +

        • ONE PROFESSIONAL (Standard)

          $42

          /user/month

          • Everything in One Growth plus

          • Salesforce Automation - Multiple Pipelines, Profile & Engagement Scoring, Lead Scoring

          • Help Desk - Social Ticketing, Round Robin Ticket Assignment, Least Loaded Ticket Assignment, Agent Level Business Hours

          Show more +

        • Browse all pricing plans
        • Zoho CRM Plus

          • Leads

          • Contacts

          • Accounts

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Vtiger pricing
        Zoho CRM Plus pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Vtiger vs Zoho CRM Plus User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        279

        93

        16

        5

        6

        32

        8

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Vtiger's customization and comprehensive features but note usability and performance issues.

        What buyers like

        • Customizability
        • Comprehensive functionality
        • Centralized customer data

        Common complaints

        • Outdated interface design
        • Performance and loading issues

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • User-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage.
        • Extensive customization capabilities enable tailoring to specific business and sales processes, including workflows, reports, and forms.
        • Direct integration with other Zoho products, social media, WhatsApp, and VoIP systems for a unified platform experience.

        Common complaints

        • Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use.
        • Occasional inconsistencies in live chat availability and delayed resolution of complex issues.
        • Limited marketplace offerings for third-party integrations and additional apps, which could restrict certain advanced functionalities.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Highly customizable with custom modules, fields, workflows, and reports

        • Comprehensive functionality covering sales, marketing, support, and project management

        • Centralized customer database with real-time updates and streamlined team access

        • Interface design lacks modern aesthetics and can feel outdated

        • Steeper learning curve for advanced features and setup with limited documentation

        • Rich modules for various business processes

        • Strong customer support and resources

        • Flexible pricing plans for different needs

        • May require training for full utilization

        • Some features may be overwhelming for beginners

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Vtiger, Zoho CRM Plus, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Lenovo

        Lenovo

        Breezway

        Breezway

        Lenskart

        Lenskart

        star health insurance

        star health insurance

        atlantci tactial

        atlantci tactial

        ciel ingenio para la vida

        ciel ingenio para la vida

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Contacts screenshot

        7 Screenshots

        Zoho CRM Plus screenshot

        7 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Vtiger or Zoho CRM Plus?
        Vtiger edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Vtiger and Zoho CRM Plus offer a free trial?
        Yes, both Vtiger and Zoho CRM Plus offer a free trial.
        What is the starting price of Vtiger vs Zoho CRM Plus?
        Vtiger starts at $12 /user/month. Zoho CRM Plus starts at $57 /User/Month.
        What are the top alternatives to Vtiger?
        Top alternatives to Vtiger include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to Zoho CRM Plus?
        Top alternatives to Zoho CRM Plus include Bigin by Zoho CRM, Zoho One, ClickUp, Zoho CRM, Salesforce.