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Truly vs Koncert vs AroundDeal vs CrankWheel Comparison

Last updated:

Truly

4.6(104 reviews)

Starting at $55 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…

Koncert

4.6(411 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Koncert, the ultimate solution for B2B sales teams looking to crush their quotas and increase their sales by up to 800%. This cloud-based phone dialer makes reaching prospects at scale effortless with its mul…

AroundDeal

3.5(73 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…

CrankWheel

4.2(6 reviews)

Starting at $89 /Month

  • Large Enterprises
  • Medium Business

CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, simplifying the process of responding to…

Truly vs Koncert vs AroundDeal vs CrankWheel — at a glance

FeatureTrulyKoncertAroundDealCrankWheel
Rating4.6 / 54.6 / 53.5 / 54.2 / 5
Reviews104411736
Starting price$55 /User/MonthContact for pricingContact for pricing$89 /Month
Free trial Yes No No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareSales Engagement SoftwareSales Intelligence SoftwareSales Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline24/7 (Live rep), Business Hours, Online
Certifications
Data residencyGlobalUSUS

Key differences between Truly and Koncert

  • Pricing: Truly starts at $55 /User/Month. Koncert pricing is not publicly listed.
  • Free trial: Truly offers a free trial; Koncert does not.
  • Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Koncert supports SaaS/Web/Cloud.

Compare Truly vs Koncert vs AroundDeal vs CrankWheel — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Truly - Call Center Software
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Talk to an expert
Koncert - Sales Engagement Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Truly

Best for medium-sized sales teams needing real-time, multi-channel customer engagement.

Choose if
  • You require seamless Salesforce integration to streamline sales workflows and CRM updates.
  • Your team values zero-latency responses across voice, chat, and social channels for engagement.
  • You need flexible access via both desktop and mobile apps for on-the-go call management.
Consider alternatives if
  • Your organization demands extensive customization and a broad marketplace of advanced features.
  • You have new users who need extensive onboarding due to the platform’s feature complexity.

Koncert

Best for B2B sales teams needing AI-powered high-volume calling and CRM integration.

Choose if
  • You want to boost sales productivity with AI-driven automated dialing.
  • Your team requires seamless, real-time syncing with CRM systems.
  • You need a flexible, multi-channel engagement platform for inside sales.
Consider alternatives if
  • Your sales outreach demands highly customizable email templates and integrations.
  • You have simple or low-volume sales workflows that don’t justify complex setup.

AroundDeal

Best for

Large Enterprises, Medium Business, Small Business

CrankWheel

Best for

Large Enterprises, Medium Business, Small Business

Truly: Best for medium-sized sales teams needing real-time, multi-channel customer engagement. Koncert: Best for B2B sales teams needing AI-powered high-volume calling and CRM integration.

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly

Introducing Koncert, the ultimate solution for B2B sales teams looking to crush their quotas and increase their sales by up to 800%. This cloud-based phone dialer makes reaching prospects ... Read More about Koncert

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal

CrankWheel provides instant screen-sharing and helps you to quickly reduce your sales cycle by half. It can broadcast your visual presentation from your phone in just 10 seconds, ... Read More about CrankWheel

Entry Level Pricing

  • Starts from $55 , Billed Yearly
  • Not Available
  • Not Available
  • Starts from $89

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.7/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

3.5

(73)

4.2

(6)

Best Company Size

50-500 employeesMedium Business
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Truly

  • Seamless Collaboration: Truly fosters a collaborative environment that empowers teams to communicate effectively. As a manager, you’ll appreciate how it streamlines workflows, ensuring everyone is on the same page and reducing email overload.
  • Enhanced Productivity: With its intuitive interface, Truly allows your team to focus on what matters most. Administrators will find that tasks get done faster, as the software minimizes distractions and automates routine processes.
  • Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.

Koncert

No key benefits available yet.

Best fit

Best fit

Truly

  • 50-500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Koncert

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Truly

  • Users may seek alternatives to Truly if they require a wider variety of flavors or formulations, as some consumers prefer unique or specialized options that may not be available in Truly's lineup.
  • Budget-conscious individuals might consider other brands if they find similar quality products at lower prices, making cost-effectiveness a significant factor in their purchasing decisions.
  • Health-conscious consumers may explore alternatives that offer lower sugar content or cleaner ingredient lists, as they often prioritize nutritional value and transparency in their beverage choices.

Koncert

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Truly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Truly, Koncert, AroundDeal and CrankWheel Compare on Features?

Total Features

10 Features

13 Features

5 Features

6 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Truly, Koncert, AroundDeal and CrankWheel on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $55 , Billed Yearly
          • Not Available
          • Not Available
          • $89

          Pricing Plans

          • Growth

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

            Show more +

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Truly pricing

          Pricing information not available

          Pricing information not available

          CrankWheel pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Not Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          HIPAA

          Data Residency

          🌐 Global
          🇺🇸 US

          Truly vs Koncert vs AroundDeal User Reviews & Rating Comparison

          User Ratings

          4.2

          (based on 6 reviews)

          Rating Distribution

          114

          26

          6

          4

          0

          218

          45

          5

          0

          1

          124

          16

          11

          0

          3

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues.

          What buyers like

          • Ease of use
          • CRM integration
          • Call quality

          Common complaints

          • Feature complexity for new users
          • Limited customization options

          Buyer sentiment

          Overall positive sentiment highlighting productivity gains and strong customer support, tempered by some technical issues and a learning curve.

          What buyers like

          • Ease of use
          • Integration with CRM systems
          • Customer support responsiveness

          Common complaints

          • Technical issues and network latency
          • Limited feature customization

          Buyer sentiment

          Buyer sentiment is mixed to positive across 154 reviews, with clear strengths and a few common watchouts.

          What buyers like

          • Identifies high-quality leads
          • Access to LinkedIn data
          • Deep insights

          Common complaints

          • Limited to B2B
          • Pricing can be high
          • Data accuracy issues

          Buyer sentiment

          Buyer sentiment is positive across 6 reviews, with strong overall satisfaction.

          What buyers like

          • Instant screen-sharing
          • Reduces sales cycle
          • Easy customer invitations

          Common complaints

          • Limited to screen-sharing
          • May require internet connection
          • Not suitable for large presentations

          Pros and Cons

          • Reliable metadata flow to CRM enhancing efficiency

          • Strong integration with Salesforce for efficient workflow and tracking

          • Availability of both desktop and mobile apps for flexible usage

          • Intimidating richness of features for new users without adequate support

          • Limited customization options and marketplace for advanced functionalities

          • Streamlined calling processes that boost productivity and increase connections

          • Efficient AI dialers enabling high volume calls and more booked meetings

          • Easy integration with CRM systems improving workflow efficiency

          • Occasional network latency and minor bugs affecting user experience

          • Limited customization of email variables and integrations

          • Access to extensive LinkedIn data for lead generation.

          • User-friendly interface for quick navigation.

          • Deep insights help in decision-making.

          • Limited to B2B applications.

          • Pricing may be high for smaller businesses.

          • Quick and easy screen-sharing capabilities

          • Reduces sales cycle time significantly

          • Real-time engagement enhances customer experience

          • Limited features beyond screen-sharing

          • Requires stable internet connection

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          7Figure Automation

          7Figure Automation

          Allied Contact Management

          Allied Contact Management

          AVOMA

          AVOMA

          No Customers information available.

          CrankWheel_customers_0

          CrankWheel_customers_0

          CrankWheel_customers_1

          CrankWheel_customers_1

          CrankWheel_customers_2

          CrankWheel_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          Flow Dialer

          2 Screenshots

          Videos

          No videos available.

          video-0

          5 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Truly or Koncert?
          Truly and Koncert are closely matched with equal user ratings of 4.6. The right choice depends on your team size, budget, and specific Sales Engagement Software needs.
          Do Truly and Koncert offer a free trial?
          Truly offers a free trial. Koncert does not.
          What is the starting price of Truly vs Koncert?
          Truly starts at $55 /User/Month. Koncert starts at Contact for pricing.
          What are the top alternatives to Truly?
          Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.
          What are the top alternatives to Koncert?
          Top alternatives to Koncert include AroundDeal, CrankWheel, ZoomInfo Engage, Truly, VanillaSoft.

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