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8.7

Spot Score

Koncert - Sales Engagement Software

Koncert Review: Is It The Right Sales Engagement Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Koncert offers custom pricing plan

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SpotSaaS Analysis for Koncert

Koncert is a sales engagement software primarily used by sales managers and sales operations teams in medium to large enterprises. With a strong rating of 4.6 out of 5 from 411 reviews, it is broadly validated by users, indicating high satisfaction and reliability in its performance.

Koncert excels in streamlining calling processes, allowing sales teams to boost productivity by increasing the number of connections made in less time. Its efficient AI dialers facilitate a high volume of calls, leading to more interactions and meetings with prospects. However, users occasionally experience network latency issues and minor bugs, though the customer success team is noted for their prompt response to these concerns.

Quick facts about Koncert

Rating4.6/5 (411 reviews) | SpotScore: 8.7/10Best forSales managers, Sales operations teamsPricingQuote-based — contact salesDeploymentBrowser BasedTop strengthStreamlined calling processesWatch-outOccasional network latency issues

What is Koncert?

Introducing Koncert, the ultimate solution for B2B sales teams looking to crush their quotas and increase their sales by up to 800%. This cloud-based phone dialer makes reaching prospects at scale effortless with its multi-channel engagement software, including email, video, and social touches. With real-time syncing and bi-directional communication with third-party systems, Koncert streamlines your sales strategy and boosts productivity, leading to increased revenue. It ensures no leads fall through the cracks and provides detailed reports on sales performance. The various features, such as click and flow dialers, remote coaching, and human-powered power dialers, make Koncert a game-changer for B2B managers. Take your sales to the next level with Koncert

Pricing

  • Koncert offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Koncert Software Demo

Koncert was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Koncert

Use cases
B2B sales teams, Inside sales departments, Sales development representatives (SDRs)
Team types
Sales managers, Sales operations teams
Company size
Medium Business, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Koncert

  • Streamlined calling processes that boost productivity and increase connections

  • Efficient AI dialers enabling high volume calls and more booked meetings

  • Easy integration with CRM systems improving workflow efficiency

Is Koncert right for you?

Best for B2B sales teams needing AI-powered high-volume calling and CRM integration.

Choose Koncert if

  • You want to boost sales productivity with AI-driven automated dialing.
  • Your team requires seamless, real-time syncing with CRM systems.
  • You need a flexible, multi-channel engagement platform for inside sales.

Consider alternatives if

  • Your sales outreach demands highly customizable email templates and integrations.
  • You have simple or low-volume sales workflows that don’t justify complex setup.

What buyers should know before shortlisting Koncert

Koncert is a game-changing sales enablement tool that is highly praised by users for its powerful AI dialers and easy-to-use interface. It allows sales teams to efficiently connect with prospects and boost productivity significantly.

Users appreciate the seamless integration with CRM systems like HubSpot and the ability to automate tasks, saving time for personalized outreach. The customer service and support provided by Koncert have also been highlighted as exceptional, with quick responses to any issues.

While some users have mentioned minor drawbacks like occasional technical issues and minor bugs, the overall consensus is overwhelmingly positive. Suggestions for improvements include enhanced reporting features and smoother integrations with other platforms.

However, these minor concerns are overshadowed by the significant benefits of increased call volume, meeting bookings, and overall efficiency that users have experienced with Koncert. In conclusion, Koncert stands out as a reliable and efficient tool for driving sales success and improving outbound efforts.

Its intuitive interface, AI capabilities, and effective customer support make it a valuable asset for any sales team looking to enhance their prospecting and outreach strategies.

Pros and cons

Koncert pros and cons

  • Koncert pros
  • Streamlined calling processes that boost productivity and increase connections

  • Efficient AI dialers enabling high volume calls and more booked meetings

  • Easy integration with CRM systems improving workflow efficiency

  • Koncert cons
  • Occasional network latency and minor bugs affecting user experience

  • Limited customization of email variables and integrations

4.6/5 rating
269 verified reviews

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Get started with Koncert

Connect with the team for a personalised demo.

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What is the pricing of Koncert?

Koncert uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingKoncert offers custom pricing
Pricing Model
Quotation Based

Koncert reviews and ratings

Buyer sentiment

Overall positive sentiment highlighting productivity gains and strong customer support, tempered by some technical issues and a learning curve.

What buyers like

  • Ease of use
  • Integration with CRM systems
  • Customer support responsiveness

Common complaints

  • Technical issues and network latency
  • Limited feature customization

4.6

Excellent

Based on 411 ratings & 269 reviews

Rating Distribution

Excellent

(218)

Very Good

(45)

Good

(5)

Poor

(0)

Poor

(1)

What users are saying

KJ

Kevin J

02/22/24

5 out of 5

"Sales Enablement Consultant & Sales Coach-Ramp up New Inside Sales Teams & Retool Established Teams"

What do you like best about Koncert? ConnectLeader is a powerful tool and they have great customer service to help you use the tool they way you need ...

Read more

RP

Robert P

01/02/24

4.5 out of 5

"Increased Productivity"

What do you like best about Koncert? The AI dialers allow me to produce more dials and convert more leads in less time. Allowing me to see an drastic ...

Read more

WT

Wade T

12/13/23

5 out of 5

"Koncert is all I thought it would be and more"

What do you like best about Koncert? The efficiencies it creates are amazing. What do you dislike about Koncert? Nothing. Easy to use and the support ...

Read more

KK

Kimberly K

12/13/23

4.5 out of 5

"I've had a great experience with the platform."

What do you like best about Koncert? The automated calling. Not having to manually dial makes the day go by faster. What do you dislike about ...

Read more

AM

Asa M

12/13/23

5 out of 5

"Koncert Is Game Changing"

What do you like best about Koncert? This tool creates efficiencies like no other tool when it comes to calling targeted lists. The dialers are simple ...

Read more

ET

Edwin T

12/13/23

5 out of 5

"Efficient and user friendly."

What do you like best about Koncert? What I like the best about Koncert is that it has no comparison in efficiency; calling multiple numbers at the ...

Read more

What are the features of Koncert?

39%

Feature coverage

13 of 33 tracked features

CRM integration is a vital feature found in most modern software programs that helps businesses streamline their customer relationship manag…

Call List Management is an essential feature in software designed to streamline the process of managing calls. It enables users to create, o…

The process of listening in on employee calls to improve communication and customer service is known as call monitoring. It's most typically…

Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…

Material management is the end-to-end acquiring, designing, processing, and distributing of content. It is a set of methods and technologies…

Email automation is a powerful feature that allows businesses and individuals to streamline and optimize their email communication processes…

Email/Call Sequencing is a software feature that allows users to automate and organize their email and call communication. With this feature…

Inbox integration is a software feature that allows for the seamless merging of different types of communication channels into one central l…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Performance analytics in sales is a powerful tool that helps businesses gain insights and make data-driven decisions to drive their sales st…

Sales activity automation is a powerful tool designed to streamline and simplify the sales process for businesses. It automates various task…

Team Management is a crucial aspect of any organization, as it involves coordinating and organizing the efforts of a group of individuals to…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

Koncert security and data handling

Key compliance certifications and security features for IT and security teams evaluating Koncert.

Developer & data

Data residency
🇺🇸

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Koncert Customers

7Figure Automation-logo

7Figure Automation

Allied Contact Management-logo

Allied Contact Management

AVOMA-logo

AVOMA

Blissful Prospecting-logo

Blissful Prospecting

7 Signal-logo

7 Signal

AIBLE-logo

AIBLE

Archetype-logo

Archetype

Data Gravity-logo

Data Gravity

Opensense-logo

Opensense

Sales Talk-logo

Sales Talk

Help & Contact

Koncert Support Options

Customer ServiceOnline
LocationSalem, New Hampshire

Connect with Koncert

Frequently Asked Questions About Koncert

Common questions buyers ask before choosing Koncert.

Koncert is a Sales Engagement Software. Koncert offers Call Recording, Email/Call Sequencing, CRM Integration, Call List Management, Inbox Integration and many more functionalities.

Koncert is a strong fit if: You want to boost sales productivity with AI-driven automated dialing.; Your team requires seamless, real-time syncing with CRM systems.. Consider alternatives if: Your sales outreach demands highly customizable email templates and integrations.; You have simple or low-volume sales workflows that don’t justify complex setup..

Buyers commonly note the following limitations of Koncert: Occasional network latency and minor bugs affecting user experience; Limited customization of email variables and integrations; Delays in connecting calls or leaving voicemails requiring user attention.

Some top alternatives to Koncert includes AroundDeal, CrankWheel, ZoomInfo Engage, Truly and Chorus.

Koncert offers Quotation Based pricing model

We don't have information regarding integrations of the Koncert as of now.

The starting price is not disclosed by Koncert. You can visit Koncert pricing page to get the latest pricing.

Ready to try it?

Get started with Koncert

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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