ProProfs Survey Maker vs YesInsights vs Zonka Feedback Comparison
ProProfs Survey Maker
Starting at $7 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…
YesInsights
Starting at $20 /Month
- Free Trial
- Large Enterprises
- Medium Business
YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database an…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
YesInsights leads on user satisfaction with a 4.9-star rating across 26 reviews.
SpotSaaS Analysis
ProProfs Survey MakerYesInsightsZonka Feedback
The core difference lies in ProProfs Survey Maker's focus on extensive branding and multi-lingual capabilities, making it ideal for businesses that prioritize personalization, while YesInsights excels in providing a quick and user-friendly solution for NPS surveys. Both products cater to small and medium businesses, but ProProfs is best for those needing detailed customization, whereas YesInsights suits those requiring speed and integration with existing systems.
- Best for customizable, multi-lingual surveys - Extensive branding and personalization options - Optimized for various devices - Ideal for small to medium businesses - Price: $7 - Focuses on detailed survey customization
- Best for quick, customizable NPS surveys - Easy-to-use interface for fast survey creation - Integrated with customer database and NPS dashboard - Ideal for small to medium businesses - Price: $20 - Emphasizes speed and user-friendliness
ProProfs Survey Maker vs YesInsights vs Zonka Feedback — at a glance
| Feature | ProProfs Survey Maker | YesInsights | Zonka Feedback |
|---|---|---|---|
| Rating | 4.4 / 5 | 4.9 / 5 | 4.7 / 5 |
| Reviews | 54 | 26 | 130 |
| Starting price | $7 /Month | $20 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between ProProfs Survey Maker and YesInsights
- Pricing: ProProfs Survey Maker starts at $7 /Month, while YesInsights starts at $20 /Month.
- User satisfaction: YesInsights scores higher with a 4.9-star average.
- Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; YesInsights supports SaaS/Web/Cloud.
Compare ProProfs Survey Maker vs YesInsights vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for customizable, multi-lingual surveys in small to medium businesses.
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
Best for small to medium businesses needing quick, customizable NPS surveys.
- You want an easy-to-use interface for fast survey creation and deployment.
- You need customizable surveys integrated with your customer database and NPS dashboard.
- You prefer a simple, streamlined setup with minimal technical complexity.
- Your organization requires extensive third-party integrations for complex workflows.
- Your team needs advanced survey features and complex customizations without support.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys.
Description | ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker | YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More about YesInsights | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 8.8/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ProProfs Survey Maker, YesInsights and Zonka Feedback Compare on Features?
Total Features | 0 Features | 16 Features | 28 Features |
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Unique Features | No features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ProProfs Survey Maker, YesInsights and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ProProfs Survey Maker vs YesInsights User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability. What buyers like
Common complaints
| Buyer sentiment Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  1 Screenshots |  3 Screenshots |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProProfs Survey Maker or YesInsights?
- YesInsights edges out the other on user ratings (4.9 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProProfs Survey Maker and YesInsights offer a free trial?
- Yes, both ProProfs Survey Maker and YesInsights offer a free trial.
- What is the starting price of ProProfs Survey Maker vs YesInsights?
- ProProfs Survey Maker starts at $7 /Month. YesInsights starts at $20 /Month.
- What are the top alternatives to ProProfs Survey Maker?
- Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.
- What are the top alternatives to YesInsights?
- Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.