Adobe
Yes, both ProProfs Help Desk and BoldDesk offer a Free Trial.
ProProfs Help Desk is designed for Large Enterprises, Medium Business and Small Business.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for ProProfs Help Desk Starts at $10/User/Month when Billed Yearly whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.
Some top alternatives to ProProfs Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.