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Last updated:

8.7

Spot Score

BoldDesk - Help Desk Software

BoldDesk Pricing Plans & Top Alternatives in 2026

Streamline your support with BoldDesk's advanced features.

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Trusted by 254,745+ software buyers annually.

Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Community Forums
  • Contract (SLA Management)

Pricing

  • Starts from $8/User/Month when Billed Yearly

  • Free Trial available

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BoldDesk Pricing

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"Cloud-based platform"

Free Trial

✓ Available

Starting Price

$8 / /User/Month

when Billed Yearly

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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BoldDesk Pricing Plans Explained

Enterprise (Agent Based)

Growing teams (10–50 people)
  • Includes features of Growth plan, plus

  • Multi-brand help desk

  • Multi-brand knowledge base

  • Ticket Approvals (New)

  • Activity/Task Management (New)

  • Knowledge base specific to a contact group

  • Add contacts to multiple contact groups

  • Brand specific custom email templates

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? BoldDesk supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from BoldDesk's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, BoldDesk offers a free trial — no credit card required. You can test core features before committing to a paid plan.

BoldDesk offers Free Trial, Subscription pricing. Plans start from $8//User/Month.

The starting price of BoldDesk is $8/User/Month when Billed Yearly

BoldDesk does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including BoldDesk offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check BoldDesk's for exact savings.

Most SaaS products including BoldDesk allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check BoldDesk's terms or contact their support team for details.

BoldDesk offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

BoldDesk Support Options

Customer ServiceOnline
LocationMorrisville, North Carolina

Connect with BoldDesk

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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