ProProfs Chat vs tawk.to vs ZoomInfo Chat Comparison
ProProfs Chat
Starting at $10 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representative…
tawk.to
Starting at Contact for pricing
- Large Enterprises
- Medium Business
tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply s…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
ProProfs Chat leads on user satisfaction with a 4.5-star rating across 50 reviews.
ProProfs Chat vs tawk.to vs ZoomInfo Chat — at a glance
| Feature | ProProfs Chat | tawk.to | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | 3.9 / 5 | — |
| Reviews | 50 | 233 | — |
| Starting price | $10 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2 |
| Data residency | US | Global | US |
Key differences between ProProfs Chat and tawk.to
- Pricing: ProProfs Chat starts at $10 /User/Month. tawk.to pricing is not publicly listed.
- Free trial: ProProfs Chat offers a free trial; tawk.to does not.
- Target audience: ProProfs Chat is built for Freelancers / Consultants and Large Enterprises, while tawk.to targets Large Enterprises and Medium Business.
- User satisfaction: ProProfs Chat scores higher with a 4.5-star average.
- Deployment: ProProfs Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; tawk.to supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare ProProfs Chat vs tawk.to vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this ProProfs Chat vs tawk.to vs ZoomInfo Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
ProProfs Chat, tawk.to vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Best free live chat for small to mid-sized businesses needing easy setup.
- You want a no-cost solution with automation and 24/7 support-like features.
- Your team needs a simple, user-friendly interface for real-time customer engagement.
- You operate multiple websites and want centralized chat management.
- Your enterprise requires extensive widget customization to match branding.
- You need highly reliable, responsive customer support and stable mobile apps.
Large Enterprises, Medium Business, Small Business
ProProfs Chat typically suits Freelancers / Consultants and Large Enterprises. tawk.to tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More about ProProfs Chat | tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge ... Read More about tawk.to | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
SpotScoreWhat's this? ↗ | 8.9/10 | 9.7/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do ProProfs Chat, tawk.to and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ProProfs Chat, tawk.to and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
| |
Pricing Page |  | Pricing information not available |  |
ProProfs Chat, tawk.to vs ZoomInfo Chat: Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
ProProfs Chat, tawk.to vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✗ No |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
ProProfs Chat vs tawk.to User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 70 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and cost-effectiveness, tempered by concerns over support quality and mobile app stability. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
ProProfs Chat, tawk.to and ZoomInfo Chat Customers
Customers |  ProProfs Chat_customers_0  ProProfs Chat_customers_1  ProProfs Chat_customers_2 | No Customers information available. | No Customers information available. |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
|---|---|---|
Videos |  2 Videos |  4 Videos |
Alternatives to ProProfs Chat, tawk.to, ZoomInfo Chat
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProProfs Chat or tawk.to?
- ProProfs Chat edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProProfs Chat and tawk.to offer a free trial?
- ProProfs Chat offers a free trial. tawk.to does not.
- What is the starting price of ProProfs Chat vs tawk.to?
- ProProfs Chat starts at $10 /User/Month. tawk.to starts at Contact for pricing.
- What are the top alternatives to ProProfs Chat?
- Top alternatives to ProProfs Chat include ZoomInfo Chat, Freshchat, Respond.io, SnapEngage, FocalScope.
- What are the top alternatives to tawk.to?
- Top alternatives to tawk.to include ZoomInfo Chat, Crisp, Comm100 Live Chat, Customerly, Freshchat.