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Last updated:

8.9

SpotScore

ProProfs Chat - Live Chat Software

ProProfs Chat Pricing Plans & Top Alternatives in 2026

Streamline chat support and increase customer engagement.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Agent Scheduling
  • Co-Browsing
  • Knowledge Database
  • Offline Form

Pricing

  • Starts from $10/User/Month when Billed Yearly

  • Free Trial available

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ProProfs Chat Pricing

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"Predefined messages for efficiency"

Free Trial

✓ Available

Starting Price

$10 / /User/Month

when Billed Yearly

Pricing Model

Free TrialSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

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ProProfs Chat Pricing Plans Explained

ESSENTIALS

Individuals & small teams
  • Operator: 1

  • Unlimited Chats

  • Departments & Groups: 3

  • Domains: 1

  • Web, Mobile & Desktop App

  • Chat History: 1 Year

  • Visitor Tracking

  • Ticketing

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ENTERPRISE

Large teams & enterprises
  • Unlimited Chats

  • Departments & Groups: Unlimited

  • Domains: Unlimited

  • Web, Mobile & Desktop App

  • Chat History: Unlimited

  • Visitor Tracking

  • Ticketing

  • Ratings & Surveys

Show more +

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? ProProfs Chat supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from ProProfs Chat's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, ProProfs Chat offers a free trial — no credit card required. You can test core features before committing to a paid plan.

ProProfs Chat offers Free Trial, Subscription, Quotation Based pricing. Plans start from $10//User/Month.

The starting price of ProProfs Chat is $10/User/Month when Billed Yearly

ProProfs Chat does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including ProProfs Chat offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check ProProfs Chat's for exact savings.

Most SaaS products including ProProfs Chat allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check ProProfs Chat's terms or contact their support team for details.

ProProfs Chat offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Free pricing comparison

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Side-by-side pricing for the top live chat software tools so you can sanity-check ProProfs Chat's cost before you buy.

  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

ProProfs Chat Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSanta Monica, California

Connect with ProProfs Chat

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].