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Prophet CRM vs SuiteCRM vs Bigin by Zoho CRM Comparison

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Prophet CRM

4.6(305 reviews)

Starting at $25 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs and Accounts, schedule meetings a…

SuiteCRM

4.3(91 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, orders and the information ass…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Prophet CRM leads on user satisfaction with a 4.6-star rating across 305 reviews.

Prophet CRM vs SuiteCRM vs Bigin by Zoho CRM — at a glance

FeatureProphet CRMSuiteCRMBigin by Zoho CRM
Rating4.6 / 54.3 / 54.6 / 5
Reviews30591294
Starting price$25 /User/MonthContact for pricing$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalGlobal

Key differences between Prophet CRM and SuiteCRM

  • Pricing: Prophet CRM starts at $25 /User/Month. SuiteCRM pricing is not publicly listed.
  • Free trial: SuiteCRM offers a free trial; Prophet CRM does not.
  • Target audience: Prophet CRM is built for Freelancers / Consultants and Large Enterprises, while SuiteCRM targets Large Enterprises and Medium Business.
  • User satisfaction: Prophet CRM scores higher with a 4.6-star average.
  • Deployment: Prophet CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; SuiteCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare Prophet CRM vs SuiteCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Prophet CRM - CRM Software
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SuiteCRM - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Prophet CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

SuiteCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Prophet CRM typically suits Freelancers / Consultants and Large Enterprises. SuiteCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs ... Read More about Prophet CRM

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, ... Read More about SuiteCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.3

(91)

4.57

(294)
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Software Demo

Demo

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How do Prophet CRM, SuiteCRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Prophet CRM, SuiteCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Prophet CRM pricing
        SuiteCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Prophet CRM vs SuiteCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        26

        1

        0

        0

        0

        79

        23

        4

        2

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 27 reviews, with consistently positive feedback.

        What buyers like

        • Seamless integration with Microsoft Outlook, making it highly intuitive and reducing the learning curve for Outlook users.
        • User-friendly interface that simplifies customer relationship management (CRM) tasks like lead tracking, reporting, and data categorization.
        • Excellent customer support, providing prompt and helpful responses; highly regarded by users.

        Common complaints

        • Certain advanced features are difficult to navigate for beginners, requiring practice and effort to fully utilize.
        • Limited ability to share custom views with other team members, reducing collaborative potential.
        • Some areas, like mobile platform functionality, initially lacked parity with the desktop version, though improvements have been made.

        Buyer sentiment

        Buyer sentiment is positive across 109 reviews, with strong overall satisfaction.

        What buyers like

        • Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.
        • Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.
        • Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.

        Common complaints

        • Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.
        • Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.
        • Reporting and email modules require improvement due to slow performance and occasional bugs.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Affordable pricing makes it accessible.

        • Comprehensive features cover essential CRM needs.

        • Built-in marketing tools enhance user capabilities.

        • Mobile functionality is limited.

        • User interface may feel outdated.

        • Comprehensive features cover all aspects of CRM.

        • Customizable to fit specific business needs.

        • Cloud hosting allows for easy access from anywhere.

        • May require training for effective use.

        • Limited advanced analytics capabilities.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Oneworld Accurancy

        Oneworld Accurancy

        Humanetics

        Humanetics

        Scottish Book Trust

        Scottish Book Trust

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Lead View

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Prophet CRM or SuiteCRM?
        Prophet CRM edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Prophet CRM and SuiteCRM offer a free trial?
        SuiteCRM offers a free trial. Prophet CRM does not.
        What is the starting price of Prophet CRM vs SuiteCRM?
        Prophet CRM starts at $25 /User/Month. SuiteCRM starts at Contact for pricing.
        What are the top alternatives to Prophet CRM?
        Top alternatives to Prophet CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to SuiteCRM?
        Top alternatives to SuiteCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.

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