8.6
SpotScore

Prophet CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $25 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Prophet CRM?
Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs and Accounts, schedule meetings and manage all of your marketing using the built-in Marketing Automation features.
Pricing
Starts from $25 / User / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Prophet CRM Software Demo
Prophet CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Prophet CRM
- Team types
- Freelancers / Consultants, Large Enterprises
Why teams choose Prophet CRM
Affordable pricing makes it accessible.
Comprehensive features cover essential CRM needs.
Built-in marketing tools enhance user capabilities.
Is Prophet CRM right for you?
What buyers should know before shortlisting Prophet CRM
Prophet CRM has emerged as a robust and reliable CRM solution, particularly appealing to organizations already using Microsoft Outlook. Seamlessly integrating with Outlook's interface, Prophet transforms the email client into a centralized sales and relationship management tool, significantly reducing the learning curve for new users.
Its user-friendly design, customizable fields, and intuitive reporting capabilities stand out, making it an excellent choice for businesses looking to enhance productivity without overcomplicating workflows. Users frequently praise its strong customer support team, whose responsiveness and willingness to incorporate feedback further cement Prophet's reputation as a client-focused product.
The CRM excels in streamlining data management, such as tracking correspondence, bids, and sales activities, all while improving collaboration and transparency across teams. However, there are minor limitations, including occasional complexity in advanced reporting and a lack of seamless toggling between certain features, which could disrupt multitasking.
Despite these nuances, Prophet CRM consistently delivers a powerful, time-saving solution that grows with businesses, making it a go-to CRM for those who value simplicity and integration within the Outlook ecosystem.
Prophet CRM pros and cons
- Prophet CRM pros
Affordable pricing makes it accessible.
Comprehensive features cover essential CRM needs.
Built-in marketing tools enhance user capabilities.
- Prophet CRM cons
Mobile functionality is limited.
User interface may feel outdated.
Ready to try it?
Get started with Prophet CRM
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Prophet CRM side-by-side with top CRM Software alternatives.
What is the pricing of Prophet CRM?
Prophet CRM Pricing Plans
Contact Manager
$25
/User/Month
Manage contacts and companies
Send personalized group emails
Create and customize reports
Email drip campaigns and follow-ups
Mail Merge: mail, labels, fax
Show more +
Team
$55
/User/Month
Includes features of Contact Manager plan, plus
Email tracking & team sharing
Track sales opportunities
Quote generator – Excel quotes
Automate workflows by sales stages
Show more +
Enterprise
$75
/User/Month
Includes features of Team plan, plus
User permissions by department
Automated email notifications
Unlimited departments
Unlimited custom templates
Show more +
Weighing your options?
Not sure if Prophet CRM fits your budget?
Prophet CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 27 reviews, with consistently positive feedback.
What buyers like
- Integrates directly with Microsoft Outlook, reducing the learning curve for Outlook users.
- Interface simplifies CRM tasks like lead tracking, reporting, and data categorization.
- Excellent customer support, providing prompt and helpful responses; highly regarded by users.
Common complaints
- Certain advanced features are difficult to navigate for beginners, requiring practice and effort to fully utilize.
- Limited ability to share custom views with other team members, reducing collaborative potential.
- Some areas, like mobile platform functionality, initially lacked parity with the desktop version, though improvements have been made.
Are you using Prophet CRM?
What users are saying
SG
Somya G
11/29/23
"Prophet CRM: Navigating Business Relationships with Precision"
What do you like best about Prophet CRM? Prophet CRM's seamless integration and user-friendly interface make managing customer relationships a breeze, ...
Read more
AU
Anonymous User
08/03/23
"Prophet CRM for Every User!"
What do you like best about Prophet CRM? I like how easy Prophet CRM is to use! You can enter, edit, or view customers and orders with ease. And if ...
Read more
DB
Derrick B
08/03/23
"Prophet CRM (G2)"
What do you like best about Prophet CRM? Accessing information on accounts and entering new accounts have proven to be simpler than Sales Force. ...
Read more
AU
Anonymous User
05/17/23
"Avidian Prophet CRM: Outstanding Sales Tool in the Trenches"
What do you like best about Prophet CRM? Prophet helps us reduce the time and energy necessary to feed the sales funnel tracking "beast." It keeps ...
Read more
RH
Rob H
05/09/23
"Cost effective CRM for SMB"
What do you like best about Prophet CRM? Being based on MSOffice Outlook which is the system i have used for 25+ years, makes Prophet extremely easy ...
Read more
AU
Anonymous User
05/05/23
"Longtime user"
What do you like best about Prophet CRM? easy to use within Microsoft Outlook as it works with my existing contacts What do you dislike about Prophet CRM?

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What are the features of Prophet CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Prophet CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Prophet CRM.
Certifications
Developer & data
Prophet CRM Support Options
Frequently Asked Questions About Prophet CRM
Common questions buyers ask before choosing Prophet CRM.
Prophet CRM is a CRM Software. Prophet CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.
Buyers commonly note the following limitations of Prophet CRM: Mobile functionality is limited.; User interface may feel outdated.; Support can be inconsistent..
Some top alternatives to Prophet CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and CRM.io by 500apps.
Prophet CRM offers Subscription pricing model
The starting price of Prophet CRM is $25/User/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].


















