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8.6

SpotScore

Prophet CRM - CRM Software

Prophet CRM Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Starts from $25 / User / Month

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What is Prophet CRM?

Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs and Accounts, schedule meetings and manage all of your marketing using the built-in Marketing Automation features.

Pricing

  • Starts from $25 / User / Month

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

Prophet CRM Software Demo

Prophet CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider Prophet CRM

Team types
Freelancers / Consultants, Large Enterprises

Why teams choose Prophet CRM

  • Affordable pricing makes it accessible.

  • Comprehensive features cover essential CRM needs.

  • Built-in marketing tools enhance user capabilities.

Is Prophet CRM right for you?

What buyers should know before shortlisting Prophet CRM

Prophet CRM has emerged as a robust and reliable CRM solution, particularly appealing to organizations already using Microsoft Outlook. Seamlessly integrating with Outlook's interface, Prophet transforms the email client into a centralized sales and relationship management tool, significantly reducing the learning curve for new users.

Its user-friendly design, customizable fields, and intuitive reporting capabilities stand out, making it an excellent choice for businesses looking to enhance productivity without overcomplicating workflows. Users frequently praise its strong customer support team, whose responsiveness and willingness to incorporate feedback further cement Prophet's reputation as a client-focused product.

The CRM excels in streamlining data management, such as tracking correspondence, bids, and sales activities, all while improving collaboration and transparency across teams. However, there are minor limitations, including occasional complexity in advanced reporting and a lack of seamless toggling between certain features, which could disrupt multitasking.

Despite these nuances, Prophet CRM consistently delivers a powerful, time-saving solution that grows with businesses, making it a go-to CRM for those who value simplicity and integration within the Outlook ecosystem.

Pros and cons

Prophet CRM pros and cons

  • Prophet CRM pros
  • Affordable pricing makes it accessible.

  • Comprehensive features cover essential CRM needs.

  • Built-in marketing tools enhance user capabilities.

  • Prophet CRM cons
  • Mobile functionality is limited.

  • User interface may feel outdated.

4.6/5 rating
27 verified reviews
From $25

Ready to try it?

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See how it stacks up

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Prophet CRM reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 27 reviews, with consistently positive feedback.

What buyers like

  • Integrates directly with Microsoft Outlook, reducing the learning curve for Outlook users.
  • Interface simplifies CRM tasks like lead tracking, reporting, and data categorization.
  • Excellent customer support, providing prompt and helpful responses; highly regarded by users.

Common complaints

  • Certain advanced features are difficult to navigate for beginners, requiring practice and effort to fully utilize.
  • Limited ability to share custom views with other team members, reducing collaborative potential.
  • Some areas, like mobile platform functionality, initially lacked parity with the desktop version, though improvements have been made.

4.6

Excellent

Based on 305 ratings & 27 reviews

Are you using Prophet CRM?

Rating Distribution

Excellent

(26)

Very Good

(1)

Good

(0)

Poor

(0)

Terrible

(0)

What users are saying

SG

Somya G

11/29/23

5 out of 5

"Prophet CRM: Navigating Business Relationships with Precision"

What do you like best about Prophet CRM? Prophet CRM's seamless integration and user-friendly interface make managing customer relationships a breeze, ...

Read more

AU

Anonymous User

08/03/23

5 out of 5

"Prophet CRM for Every User!"

What do you like best about Prophet CRM? I like how easy Prophet CRM is to use! You can enter, edit, or view customers and orders with ease. And if ...

Read more

DB

Derrick B

08/03/23

5 out of 5

"Prophet CRM (G2)"

What do you like best about Prophet CRM? Accessing information on accounts and entering new accounts have proven to be simpler than Sales Force. ...

Read more

AU

Anonymous User

05/17/23

5 out of 5

"Avidian Prophet CRM: Outstanding Sales Tool in the Trenches"

What do you like best about Prophet CRM? Prophet helps us reduce the time and energy necessary to feed the sales funnel tracking "beast." It keeps ...

Read more

RH

Rob H

05/09/23

5 out of 5

"Cost effective CRM for SMB"

What do you like best about Prophet CRM? Being based on MSOffice Outlook which is the system i have used for 25+ years, makes Prophet extremely easy ...

Read more

AU

Anonymous User

05/05/23

5 out of 5

"Longtime user"

What do you like best about Prophet CRM? easy to use within Microsoft Outlook as it works with my existing contacts What do you dislike about Prophet CRM?

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What are the features of Prophet CRM?

29%

Feature coverage

8 of 28 tracked features

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

Security & Compliance

Prophet CRM security and data handling

Key compliance certifications and security features for IT and security teams evaluating Prophet CRM.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Prophet CRM Support Options

Customer ServiceOnline
LocationBellevue, WA

Connect with Prophet CRM

Frequently Asked Questions About Prophet CRM

Common questions buyers ask before choosing Prophet CRM.

Prophet CRM is a CRM Software. Prophet CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.

Buyers commonly note the following limitations of Prophet CRM: Mobile functionality is limited.; User interface may feel outdated.; Support can be inconsistent..

Some top alternatives to Prophet CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and CRM.io by 500apps.

Prophet CRM offers Subscription pricing model

We don't have information regarding integrations of the Prophet CRM as of now.

The starting price of Prophet CRM is $25/User/Month

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Ready to try it?

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].