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SuiteCRM - CRM Software

SuiteCRM Reviews in July 2026: User Ratings, Pros & Cons

Efficiently manage customer relationships and data.

4.3

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SuiteCRM Reviews & Ratings

4.3

Very Good

Based on 91 ratings & 109 reviews

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Rating Distribution

Excellent

(79)

Very Good

(23)

Good

(4)

Poor

(2)

Terrible

(1)

Spotsaas Editor’s POV

SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a standout feature, offering unparalleled customization options that cater to the specific needs of companies across industries. The platform is packed with useful ...Read more

SuiteCRM pros and cons

  • Dashboard setup and task management require little technical expertise.

  • Open-source codebase allows deep customization to match specific business needs.

  • No license cost; free to use, making it accessible for small businesses and startups.

  • Covers sales, marketing, lead generation, and customer support in one platform.

  • User interface is outdated and many users find it unattractive.

  • Mobile version is either unavailable or has significant usability problems.

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Showing 1-10 out of 109

HP

Hazel P

08/23/23

5 out of 5

"EFFICIENT AND EASY TO USE CRM"

What do you like best about SuiteCRM? I love the ease of use when making or setting up dashboard. It saves us the time and effort to make everything working for the user. It was excellent support that could guide you as well.

HP

Hazel P

08/23/23

5 out of 5

"EFFICIENT AND EASY TO USE CRM"

What do you like best about SuiteCRM? I love the ease of use when making or setting up dashboard. It saves us the time and effort to make everything working for the user. It was excellent support that could guide you as well.

MC

Manish C

07/12/22

5 out of 5

"SuiteCRM which suites my needs!"

What do you like best about SuiteCRM? Wide ramge of Features & Functionalities, designed to keep businesses in mind What do you dislike about SuiteCRM?

MC

Manish C

07/12/22

5 out of 5

"SuiteCRM which suites my needs!"

What do you like best about SuiteCRM? Wide ramge of Features & Functionalities, designed to keep businesses in mind What do you dislike about SuiteCRM?

RR

Roshan R

02/22/22

5 out of 5

"Well written Marketing tool in PHP"

What do you like best about SuiteCRM? SuiteCRM is an orgainzed and easy to way to implement each task based on the priority. It is a user-friendly marketing tools and a good platform that can be customised based on the business needs.

RR

Roshan R

02/22/22

5 out of 5

"Well written Marketing tool in PHP"

What do you like best about SuiteCRM? SuiteCRM is an orgainzed and easy to way to implement each task based on the priority. It is a user-friendly marketing tools and a good platform that can be customised based on the business needs.

S

Soledad

11/05/21

5 out of 5

The only CRM software that we trust

PROS: There is a lot to like about SuiteCRM. It is an open-source and it has all the features that most companies need. It offers a great way to stay connected with your clients. It also allows you to gather information about your market through surveys.

S

Soledad

11/05/21

5 out of 5

The only CRM software that we trust

PROS: There is a lot to like about SuiteCRM. It is an open-source and it has all the features that most companies need. It offers a great way to stay connected with your clients. It also allows you to gather information about your market through surveys.

I

Ivy

11/02/21

5 out of 5

Great features and integrations

PROS: SuiteCRM has all the features that we are looking for in a lead management software. It also has several great integrations for automating sales force and marketing, managing client relations, and gathering analytics data, among others.

I

Ivy

11/02/21

5 out of 5

Great features and integrations

PROS: SuiteCRM has all the features that we are looking for in a lead management software. It also has several great integrations for automating sales force and marketing, managing client relations, and gathering analytics data, among others.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].