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Outreach vs Gong Comparison

Last updated:

Outreach

4.0(6,504 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between people from all over the world to bu…

Gong

4.6(9,516 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions…

Gong leads on user satisfaction with a 4.6-star rating across 9,516 reviews.

Outreach vs Gong — at a glance

FeatureOutreachGong
Rating4.0 / 54.6 / 5
Reviews6,5049,516
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySales Engagement SoftwareConversation Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness HoursBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Outreach and Gong

  • User satisfaction: Gong scores higher with a 4.6-star average.
  • Deployment: Outreach supports SaaS/Web/Cloud; Gong supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Outreach vs Gong — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Outreach - Sales Engagement Software
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Gong - Conversation Intelligence Software
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Biggest differences

Start here before you go deeper into features.

Outreach

Best for complex B2B sales teams needing customizable engagement workflows.

Choose if
  • You manage a mid-size to large tech or SaaS sales team requiring deep CRM integration.
  • Your sales process demands highly personalized, real-time engagement sequences.
  • You need a flexible platform with intuitive UI and strong customer support.
Consider alternatives if
  • Your company has a small or less mature sales team overwhelmed by complex tools.
  • You require extensive third-party marketplace apps or connectors beyond core integrations.

Gong

Best for tech sales teams needing advanced deal and call analytics.

Choose if
  • You manage remote or distributed sales teams requiring performance coaching.
  • Your enterprise relies on accurate revenue forecasting and deal health insights.
  • You want to replicate behaviors of top-performing sales representatives.
Consider alternatives if
  • You are a startup or small sales team with limited budget.
  • You need highly customizable dashboards and reports for niche workflows.

Outreach: Best for complex B2B sales teams needing customizable engagement workflows. Gong: Best for tech sales teams needing advanced deal and call analytics.

Description

Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between ... Read More about Outreach

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More about Gong

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
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Software Demo

Demo

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How do Outreach and Gong Compare on Features?

Total Features

13 Features

14 Features

Unique Features

No unique features

No unique features

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Compare Outreach and Gong on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Outreach User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      812

      82

      12

      2

      6

      2554

      294

      23

      1

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Outreach for its ease of use, customizable workflows, and strong customer support, though some find the feature set complex and the marketplace limited.

      What buyers like

      • Ease of use
      • Customizable sales journeys
      • Responsive customer support

      Common complaints

      • Feature complexity for new users
      • Limited marketplace integrations

      Buyer sentiment

      Users highly value Gong's impact on sales forecasting accuracy and team coaching, though some find the platform complex and costly for smaller teams.

      What buyers like

      • Forecasting accuracy
      • Call analytics and coaching
      • Revenue intelligence insights

      Common complaints

      • Learning curve
      • Cost

      Pros and Cons

      • Intuitive user interface with well-organized workflows

      • Customizable prospect and customer journey sequences

      • Responsive and proactive customer support

      • Steep learning curve due to feature richness for new users

      • Limited marketplace apps and connectors restricting advanced integrations

      • Accurate deal health insights improving forecasting

      • In-depth call recording and analysis for performance coaching

      • Identification and replication of top-performing rep behaviors

      • Steep learning curve for users new to sales intelligence

      • Dashboards and reports may lack flexibility for niche workflows

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Adobe

      Adobe

      Signal

      Signal

      Microsoft

      Microsoft

      Shopify

      Shopify

      Dropbox

      Dropbox

      ADP

      ADP

      Media and Screenshots

      Screenshots

      Sales Intelligence-1

      7 Screenshots

      Accounts

      3 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      2 Videos

      Top Alternatives to Outreach and Gong in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Outreach or Gong?
      Gong edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Outreach and Gong offer a free trial?
      Neither Outreach nor Gong currently lists a free trial.
      What is the starting price of Outreach vs Gong?
      Outreach starts at Contact for pricing. Gong starts at Contact for pricing.
      What are the top alternatives to Outreach?
      Top alternatives to Outreach include AroundDeal, CrankWheel, ZoomInfo Engage, Salesforce, Highspot.
      What are the top alternatives to Gong?
      Top alternatives to Gong include SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab.

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