Avoma Review: Is It The Right Conversation Intelligence Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2Starts from $70 / User / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Avoma?
Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection handling and feature-ask services to maximize productivity with easily accessed talk tracks from top reps. Generate streamlined notes for topics like questions asked, pain points, next steps, and more. Easily quick-search or just listen to recordings to make the most out of meetings. Plus, record conversations and automatically save them for
Pricing
Starts from $70 / User / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Avoma Screenshots
Avoma was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Avoma
- Use cases
- Sales teams, Customer success teams, Product management teams
- Team types
- Sales representatives, Customer success managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Avoma
AI-powered meeting transcription and note generation
Ability to extract actionable insights like objections and pain points
Easy access to talk tracks and searchable meeting recordings
Is Avoma right for you?
Best for sales and customer success teams needing AI-driven meeting insights.
Choose Avoma if
- You want AI-powered transcription with actionable insights like objections and pain points.
- Your team benefits from searchable meeting recordings and easy access to top rep talk tracks.
- You need streamlined notes focused on business outcomes, next steps, and competitor trends.
Consider alternatives if
- Your company rarely holds customer or internal meetings requiring detailed analysis.
- You only need simple note-taking without AI-generated insights or analytics.
What buyers should know before shortlisting Avoma
Avoma is an AI-driven meeting assistant that generates notes and identifies action items from recorded conversations. Before shortlisting, verify that your team's meeting software integrates with Avoma—it supports Zoom, Microsoft Teams, Google Meet, and Webex, but custom integrations may require additional setup.
Check whether the transcription accuracy meets your needs, particularly if your meetings include technical jargon or multiple speakers with heavy accents. Key limitations to assess: Avoma's free tier includes only 10 meeting transcriptions per month, which may not suit larger teams.
The platform stores recordings and transcripts in its own database rather than syncing back to your existing knowledge management system, so you'll need a separate workflow to archive insights. Pricing scales with the number of users and storage, so request a demo quote for your expected meeting volume before committing.
In your demo, ask specifically how Avoma handles confidential information—what data retention policies apply, and whether you can delete recordings on demand. Confirm whether the AI insights (trend reports, speaker analytics) are available in your plan tier, as some features are restricted to higher-priced accounts.
Test the integration with your actual meeting tools to ensure calendar sync and automatic recording capture work as expected in your environment.
Avoma pros and cons
- Avoma pros
AI-powered meeting transcription and note generation
Ability to extract actionable insights like objections and pain points
Easy access to talk tracks and searchable meeting recordings
- Avoma cons
Pricing details are not publicly available, requiring sales contact
May have a learning curve for teams new to AI meeting assistants
Ready to try it?
Get started with Avoma
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Avoma side-by-side with top Conversation Intelligence Software alternatives.
What is the pricing of Avoma?
Avoma Pricing Plans
Premium
Everything in Plus
SMB CRMs & Dialer Integration
Conversation Intelligence
Min. 5 users
Business
Everything in Premium
Salesforce CRM Integration
Revenue Intelligence & Coaching
Min. 5 users
Enterprise
Everything in Business
Implementation Success
Custom Data Retention
Min. 10 users
Basic (For Other Teams)
Unlimited Scheduling
Agenda Preparation & Templates
Collaborative Note-taking
Call Listening & Collaboration
Weighing your options?
Not sure if Avoma fits your budget?
Avoma reviews and ratings
Buyer sentiment
Users generally praise Avoma for its AI-driven meeting insights and note-taking capabilities, though some express concerns about pricing transparency and setup complexity.
What buyers like
- AI-powered transcription and notes
- Insightful meeting analytics
- Improved meeting productivity
Common complaints
- Pricing opacity
- Initial learning curve
Are you using Avoma?
What users are saying
BK
Balkrishna K
02/21/24
"Best Meet Recording Tool"
What do you like best about Avoma? its Audio recording Quality is clear and best What do you dislike about Avoma?
BK
Balkrishna K
02/21/24
"Best Meet Recording Tool"
What do you like best about Avoma? its Audio recording Quality is clear and best What do you dislike about Avoma?
RJ
Rickey J
02/17/24
"Better than Gong in my opinion"
What do you like best about Avoma? The layout is very friendly and intuitive. I especially like how well done the transcription of a meeting is.
RJ
Rickey J
02/17/24
"Better than Gong in my opinion"
What do you like best about Avoma? The layout is very friendly and intuitive. I especially like how well done the transcription of a meeting is.
SW
Serafin W
02/14/24
"Avoma lets me focus on the conversation instead of note taking"
What do you like best about Avoma? Avoma is an amazing platform that allows me to fully concentrate on my conversations without the worry of missing ...
Read more
SW
Serafin W
02/14/24
"Avoma lets me focus on the conversation instead of note taking"
What do you like best about Avoma? Avoma is an amazing platform that allows me to fully concentrate on my conversations without the worry of missing ...
Read more
- See if Avoma fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Avoma?
An AI assistant is a virtual digital assistant that is powered by artificial intelligence technology to understand and respond to user comma…
AI text summarization is a feature of AI writing assistant software that condenses long pieces of content into concise and coherent summarie…
Artificial Intelligence (AI) refers to the simulation of human intelligence by machines, enabling them to perform tasks that typically requi…
Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a s…
CRM integration is a vital feature found in most modern software programs that helps businesses streamline their customer relationship manag…
Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority manag…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Conversational intelligence is a feature of AI sales assistant software that revolutionizes customer interactions. By analyzing and unders…
Flexible search is a feature found in many software programs that allows users to easily search for specific information within a large data…
Meeting management refers to the process of planning, organizing, and conducting meetings efficiently and effectively. It involves a wide ra…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
Speech to Text is a cutting-edge technology that allows users to convert spoken words into written text. This feature uses advanced natural…
Avoma security and data handling
Key compliance certifications and security features for IT and security teams evaluating Avoma.
Certifications
Security features
Developer & data
Alternatives to Avoma
Avoma Support Options
Frequently Asked Questions About Avoma
Common questions buyers ask before choosing Avoma.
Avoma is a Conversation Intelligence Software. Avoma offers Meeting Management, Call Recording, Conversational Intelligence, AI Text Summarization, Speech to Text and many more functionalities.
Avoma is a strong fit if: You want AI-powered transcription with actionable insights like objections and pain points.; Your team benefits from searchable meeting recordings and easy access to top rep talk tracks.. Consider alternatives if: Your company rarely holds customer or internal meetings requiring detailed analysis.; You only need simple note-taking without AI-generated insights or analytics..
Buyers commonly note the following limitations of Avoma: Pricing details are not publicly available, requiring sales contact; May have a learning curve for teams new to AI meeting assistants; Limited information on integrations and customization options.
Some top alternatives to Avoma includes Fireflies.ai, AIRA, Konverse AI, Goodmeetings.ai and Otter.ai.
Avoma offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Avoma is $70/User/Month when Billed Yearly
Ready to try it?
Get started with Avoma
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].