Olark vs Customerly vs ZoomInfo Chat Comparison
Olark
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging…
Customerly
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and a…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Customerly leads on user satisfaction with a 4.6-star rating across 16 reviews.
Olark vs Customerly vs ZoomInfo Chat — at a glance
| Feature | Olark | Customerly | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.3 / 5 | 4.6 / 5 | — |
| Reviews | 220 | 16 | — |
| Starting price | Contact for pricing | $24 /Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | GDPR | SOC 2 |
| Data residency | US | US | US |
Key differences between Olark and Customerly
- Pricing: Customerly starts at $24 /Month. Olark pricing is not publicly listed.
- Target audience: Olark is built for Freelancers / Consultants and Large Enterprises, while Customerly targets Large Enterprises and Medium Business.
- User satisfaction: Customerly scores higher with a 4.6-star average.
- Deployment: Olark supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Customerly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Olark vs Customerly vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Olark, Customerly vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for SMBs needing simple, effective live chat with easy setup.
- You run a small to medium-sized business with 1-500 employees.
- You want a straightforward, user-friendly interface for quick team adoption.
- You need built-in features like automated messaging and visitor insights.
- Your organization requires advanced integrations and extensive customization.
- You need mobile app support for chat accessibility on the go.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Olark typically suits Freelancers / Consultants and Large Enterprises. Customerly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More about Olark | Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More about Customerly | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.4/10 | 9.0/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Customerly has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Olark, Customerly and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Olark, Customerly and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Olark, Customerly vs ZoomInfo Chat: Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Olark, Customerly vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Olark vs Customerly User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and effective customer engagement, tempered by concerns over limited advanced features and mobile accessibility. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 17 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  2 Videos | No videos available. |
Alternatives to Olark, Customerly, ZoomInfo Chat
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Olark or Customerly?
- Customerly edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Olark and Customerly offer a free trial?
- Yes, both Olark and Customerly offer a free trial.
- What is the starting price of Olark vs Customerly?
- Olark starts at Contact for pricing. Customerly starts at $24 /Month.
- What are the top alternatives to Olark?
- Top alternatives to Olark include ZoomInfo Chat, Subiz, LiveChat, Respond.io, SnapEngage.
- What are the top alternatives to Customerly?
- Top alternatives to Customerly include ZoomInfo Chat, Let's Connect, ChatGen, NinjaChat by 500apps, ClickDesk.