NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Microsoft Dynamics 365 for Sales vs Sugar Sell vs Bigin by Zoho CRM Comparison

Last updated:

Microsoft Dynamics 365 for Sales

4.0(2,319 reviews)

Starting at $65 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to connect with customers, close de…

View PricingRead Reviews

Sugar Sell

3.8(1,216 reviews)

Starting at $49 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force automation software. SugarCRM is a…

View PricingRead Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View PricingRead Reviews

Microsoft Dynamics 365 for Sales leads on user satisfaction with a 4.0-star rating across 2,319 reviews.

Microsoft Dynamics 365 for Sales vs Sugar Sell vs Bigin by Zoho CRM — at a glance

FeatureMicrosoft Dynamics 365 for SalesSugar SellBigin by Zoho CRM
Rating4.0 / 53.8 / 54.3 / 5
Reviews2,3191,216119
Starting price$65 /User/Month$49 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2—
Data residencyGlobalUSGlobal

Key differences between Microsoft Dynamics 365 for Sales and Sugar Sell

  • Pricing: Microsoft Dynamics 365 for Sales starts at $65 /User/Month, while Sugar Sell starts at $49 /Month.
  • Target audience: Microsoft Dynamics 365 for Sales is built for Large Enterprises and Medium Business, while Sugar Sell targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Microsoft Dynamics 365 for Sales scores higher with a 4.0-star average.
  • Deployment: Microsoft Dynamics 365 for Sales supports SaaS/Web/Cloud; Sugar Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Microsoft Dynamics 365 for Sales vs Sugar Sell vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales

(558)
Talk to an expert
Talk to an expert
Sugar Sell - CRM Software

Sugar Sell

(30)
Talk to an expert
Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Microsoft Dynamics 365 for Sales

Best for

Large Enterprises, Medium Business, Small Business

Sugar Sell

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Microsoft Dynamics 365 for Sales typically suits Large Enterprises and Medium Business. Sugar Sell tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More about Microsoft Dynamics 365 for Sales

SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force ... Read More about Sugar Sell

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $65
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.0/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4

(2319)

3.8

(1216)

4.3

(119)
Get pricing help
Get pricing help
Visit website

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Microsoft Dynamics 365 for Sales, Sugar Sell and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Visit website

Compare Microsoft Dynamics 365 for Sales, Sugar Sell and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $65
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available

        • Free

          Get Started

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          Get Started

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          Get Started

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Microsoft Dynamics 365 for Sales pricing
        Sugar Sell pricing
        		Bigin by Zoho CRM pricing
        View detailed pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Visit Website

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        —
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Microsoft Dynamics 365 for Sales vs Sugar Sell User Reviews & Rating Comparison

        User Ratings

        4

        (based on 2319 reviews)

        3.8

        (based on 1216 reviews)

        4.3

        (based on 119 reviews)

        Rating Distribution

        249

        200

        72

        24

        13

        18

        12

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 558 reviews, with strong overall satisfaction.

        What buyers like

        • Easy to use and intuitive, requiring little training for basic sales functions.
        • Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.
        • Offers robust tools for lead management, sales pipeline tracking, and customer insights.

        Common complaints

        • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.
        • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.
        • Can be slow or laggy at times, which frustrates users during crucial sales tasks.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 30 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Excellent flexibility and customization options, allowing users to personalize workflows, modules, and fields to suit unique business needs.
        • Robust reporting and advanced analytics that provide valuable insights for decision making, though slightly limited in specific visual options.
        • Streamlined organization of customer data, enabling efficient management of leads, opportunities, and workflows.

        Common complaints

        • Steep learning curve for new users due to the extensive flexibility and customizability, leading to higher required training time.
        • High upfront and ongoing costs, making it less ideal for small businesses with limited budgets.
        • Limited off-the-shelf integrations compared to larger competitors like Salesforce, potentially requiring custom development.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Deep integration with Microsoft ecosystem enhances usability.

        • Comprehensive analytics provide valuable sales insights.

        • Highly customizable to fit various business needs.

        • Setup can be complex and time-consuming.

        • Higher cost may deter small businesses.

        • Robust sales automation features enhance efficiency

        • Highly customizable to fit various business models

        • Access to a wide range of third-party apps

        • Setup complexity may require dedicated resources

        • Cost can escalate with additional features

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews
        Read reviews

        List of Customers

        Customers

        Adobe

        Adobe

        Accenture

        Accenture

        RBC Financial Group

        RBC Financial Group

        CBRE

        CBRE

        Materion

        Materion

        Access

        Access

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        4 Screenshots

        sugarcrm

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives

        Bigin by Zoho CRM - CRM Software
        Bigin by Zoho CRM

        4.3

        ClickUp - Collaboration Software
        ClickUp

        4.4

        Zoho CRM - CRM Software
        Zoho CRM

        4.1

        Bigin by Zoho CRM - CRM Software
        Bigin by Zoho CRM

        4.3

        ClickUp - Collaboration Software
        ClickUp

        4.4

        Zoho CRM - CRM Software
        Zoho CRM

        4.1

        ClickUp - Collaboration Software
        ClickUp

        4.4

        Zoho CRM - CRM Software
        Zoho CRM

        4.1

        Freshsales - CRM Software
        Freshsales

        4.6

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Related Blogs and Articles for Crm Software

        Turbo-Charging Revenue: The Power of Sales Velocity
        Read more about this article
        Best CRM Software in 2026: How to Choose the Right CRM Tools to Drive Business Growth
        Read more about this article

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Microsoft Dynamics 365 for Sales or Sugar Sell?
        Microsoft Dynamics 365 for Sales edges out the other on user ratings (4.0 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Microsoft Dynamics 365 for Sales and Sugar Sell offer a free trial?
        Yes, both Microsoft Dynamics 365 for Sales and Sugar Sell offer a free trial.
        What is the starting price of Microsoft Dynamics 365 for Sales vs Sugar Sell?
        Microsoft Dynamics 365 for Sales starts at $65 /User/Month. Sugar Sell starts at $49 /Month.
        What are the top alternatives to Microsoft Dynamics 365 for Sales?
        Top alternatives to Microsoft Dynamics 365 for Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Sugar Sell?
        Top alternatives to Sugar Sell include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.

        Book a strategy callClaim your free listing