8.8
SpotScore

YetiForce CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Overview
Pricing
Features
Buyer feedback
Alternatives
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Security & Compliance
Support
FAQ
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What is YetiForce CRM?
YetiForce CRM is an open-source CRM for IT-aware operations teams and mid-sized businesses that want to self-host a full-featured system without licensing fees. It handles leads, sales pipelines, project monitoring, ticket management, and email sync in one platform, with customization available without developer involvement. Buyers should account for a steep learning curve and higher server resource requirements compared to typical SaaS CRMs before committing.
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web-based — no mobile app
Installed - Windows
Installed - Mac
YetiForce CRM Software Demo
YetiForce CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider YetiForce CRM
- Team types
- Large Enterprises, Medium Business
Why teams choose YetiForce CRM
Comprehensive features support project and client management.
Lead tracking capabilities enhance sales processes.
Client dashboards provide valuable insights.
Is YetiForce CRM right for you?
What buyers should know before shortlisting YetiForce CRM
YetiForce CRM is an open-source solution with extensive features at no cost. It handles leads, opportunities, sales pipelines, project monitoring, and ticket management in a single system.
The platform supports CalDAV, CardDAV, and email sync. Customization is possible without advanced coding skills, which appeals to teams wanting to modify workflows without developer involvement.
Before shortlisting, verify three things in a demo. First, test the interface yourself—new users report a steep learning curve, and official documentation is limited.
Second, confirm your server can handle resource demands; YetiForce requires more processing power than typical SaaS CRMs, which matters if you're running it on shared hosting or older infrastructure. Third, check whether the community support model works for your team; there is no dedicated vendor support, so you'll rely on forums and community contributions for troubleshooting.
The main trade-off is setup time versus cost. You'll spend weeks configuring the system and training staff, but you avoid licensing fees.
This works well for teams with IT capacity or patience for self-service learning. It works poorly for organizations needing immediate deployment or vendor-backed support contracts.
Verify integration requirements with your existing tools before committing—while email sync and calendar integrations exist, custom integrations may require development work.
YetiForce CRM pros and cons
- YetiForce CRM pros
Comprehensive features support project and client management.
Lead tracking capabilities enhance sales processes.
Client dashboards provide valuable insights.
- YetiForce CRM cons
Customization options may be limited.
Beginners might find the interface complex.
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What is the pricing of YetiForce CRM?
YetiForce CRM Pricing Plans
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YetiForce CRM reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 57 reviews, with strong overall satisfaction.
What buyers like
- Highly customizable — businesses can adapt the CRM without extensive coding expertise.
- Includes project management, Gantt chart generation, and advanced permission models that rival paid CRM tools.
- Free and open-source with invoice management, email integration, and built-in project and ticketing systems.
Common complaints
- Steep learning curve due to sparse, outdated documentation and few tutorial videos.
- Interface is overwhelming at first — too many options for new users to navigate.
- Reports module discontinued in certain versions, limiting reporting.
Are you using YetiForce CRM?
What users are saying
AJ
Amenda J
08/18/20
This application checks the data, server, and provides security without any complaints.
What do you like best? YetiForce CRM is a collaborating tool to my system with budget management strategies the way I like to do. There are no ...
Read more
LS
Leandro S
12/01/19
Cost-effective tool for PyME companies
What do you like best? I like the friendly interface to the end-user to load and manage data of PyME companies. What do you dislike? ...
Read more
JA
John A
06/12/19
One of the most complete CRM that I have been able to adapt to my business.
What do you like best? I really like to have this system, since it is very useful and versatile, despite being a free and free software, it has ...
Read more
ES
Executive Sponsor in Information Technology and Services
06/02/19
Fast and well designed experience
What do you like best? We encountered YetiForce crm software during the research, obviously will only use for the management of the quotes. ...
Read more
JM
Jakub Musio?
05/31/19
Great open source CRM with limitless possibilities
PROS & CONS What are the best aspects of this product? Limitless options; support team; unlimited customization; import/export module What ...
Read more
EA
Eduardo A
05/29/19
Yetiforce CRM Review
What do you like best? Flexibility, full of features you have to pay for other competitors. It is fast and very well developed. It is good to have ...
Read more

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What are the features of YetiForce CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
YetiForce CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating YetiForce CRM.
Certifications
Developer & data
YetiForce CRM Support Options
Frequently Asked Questions About YetiForce CRM
Common questions buyers ask before choosing YetiForce CRM.
YetiForce CRM is a CRM Software. YetiForce CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.
Buyers commonly note the following limitations of YetiForce CRM: Customization options may be limited.; Beginners might find the interface complex.; Reporting features could be basic..
Some top alternatives to YetiForce CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and Wice CRM.
YetiForce CRM offers Freemium, Open-source pricing models
The starting price is not disclosed by YetiForce CRM. You can visit YetiForce CRM pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].


















