NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

MailerLite vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

MailerLite

4.3(949 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Freelancers / Consultants

MailerLite is an email marketing platform for small to mid-sized businesses and solo operators who want a full campaign toolkit — including newsletters, automation, and landing pages — at an accessible price point. It le…

Pipedrive

4.7(3,106 reviews)

Starting at $14 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized busines…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Pipedrive leads on user satisfaction with a 4.7-star rating across 3,106 reviews.

Sponsored

Consider monday CRM

Comparing MailerLite, Pipedrive, Bigin by Zoho CRM and Creatio CRM? monday CRM is another option worth a look: a visual deal pipeline, Gmail and Outlook email sync and a 14-day free trial.

MailerLite vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureMailerLitePipedriveBigin by Zoho CRMCreatio CRM
Rating4.3 / 54.7 / 54.6 / 5—
Reviews9493,106243—
Starting priceContact for pricing$14 /user/month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryEmail Marketing SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations—10+ apps—5+ apps
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR—SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between MailerLite and Pipedrive

  • Pricing: Pipedrive starts at $14 /user/month. MailerLite pricing is not publicly listed.
  • Target audience: MailerLite is built for Individuals and Freelancers / Consultants, while Pipedrive targets Large Enterprises and Medium Business.
  • User satisfaction: Pipedrive scores higher with a 4.7-star average.
  • Deployment: MailerLite supports SaaS/Web/Cloud, Mobile - iOS; Pipedrive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare MailerLite vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MailerLite
Talk to an expert
Talk to an expert
Pipedrive - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this MailerLite vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM comparison

Get the full side-by-side as a PDF — these picks plus the top Email Marketing Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

MailerLite, Pipedrive, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

MailerLite

Best for small to mid-sized teams needing easy, automated email marketing.

Choose if
  • You want a user-friendly platform with minimal setup complexity.
  • You need powerful automation to deliver targeted email campaigns.
  • You value real-time analytics to track and optimize campaign performance.
Consider alternatives if
  • You are a large enterprise requiring highly customized or complex workflows.
  • You need fully transparent, upfront pricing and advanced enterprise features.

Pipedrive

Best CRM for small to mid-sized sales teams needing streamlined pipeline management.

Choose if
  • You are a small or medium business seeking an intuitive, easy-to-learn CRM.
  • Your sales team needs AI-powered prompts and automated follow-ups to boost productivity.
  • You want cost-effective CRM with strong reporting and real-time sales analytics.
Consider alternatives if
  • Your enterprise requires highly complex CRM customizations and deep third-party integrations.
  • You need extensive relationship linking beyond standard sales contacts.

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

MailerLite: Best for small to mid-sized teams needing easy, automated email marketing. Pipedrive: Best CRM for small to mid-sized sales teams needing streamlined pipeline management.

Description

MailerLite is an email marketing platform for small to mid-sized businesses and solo operators who want a full campaign toolkit — including newsletters, automation, and landing pages — at ... Read More about MailerLite

Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal ... Read More about Pipedrive

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Not Available
  • Starts from $14 , monthly
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.3/10

9.6/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.67

(3106)

Best Company Size

1-50 employees51-100 employees
1-50 employees51-200 employees
—
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

MailerLite

  • User-Friendly Interface: MailerLite has an intuitive design that lets teams of all skill levels create and manage email campaigns easily. Even those new to email marketing can work through the platform confidently.
  • Automation Features: MailerLite's automation lets you send targeted messages based on user behavior, so your audience gets relevant content at the right time. This improves engagement and customer satisfaction.
  • Comprehensive Analytics: With detailed analytics at your fingertips, you can track campaign performance in real-time. Understanding open rates, click-through rates, and subscriber activity helps you make informed decisions to optimize your future marketing strategies.

Pipedrive

  • Simplified Sales Processes: Pipedrive helps teams like yours visualize and manage the entire sales pipeline easily, letting you focus on closing deals instead of getting lost in administrative tasks.
  • Intuitive User Interface: Users appreciate Pipedrive's clean and user-friendly design. Your team can start using it immediately without extensive training, saving time and resources.
  • Reporting and Analytics: Pipedrive's reporting tools give you real-time insights into your sales performance. This lets executives make data-driven decisions that improve overall business strategy.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

MailerLite

  • 1-100 employees
  • Marketing Technology, E-commerce, SaaS, Nonprofits, Startups
  • Marketing Managers, Small Business Owners, Content Creators, Digital Marketers

Pipedrive

  • 1-200 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

MailerLite

  • Users may seek alternatives to MailerLite due to the need for more advanced automation features, which can enhance their marketing workflows and improve customer engagement through personalized communication.
  • Some businesses might find MailerLite's pricing structure limiting, prompting them to explore options that offer more flexible pricing tiers or additional features at a similar cost.
  • Organizations with larger subscriber lists may look for alternatives that provide better scalability, ensuring they can grow their email marketing efforts without facing restrictions or increased costs.

Pipedrive

  • Users may seek alternatives to Pipedrive if they require more advanced customization options to tailor their CRM experience to specific business processes or unique sales workflows that Pipedrive doesn’t fully support.
  • Businesses with larger teams might look for alternatives that offer better scalability and user management features, ensuring that collaboration remains efficient as their workforce grows beyond Pipedrive’s capabilities.
  • Organizations needing comprehensive reporting and analytics tools may find Pipedrive lacking in depth, prompting them to explore alternatives that provide more robust insights into sales performance and customer behavior.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do MailerLite, Pipedrive, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

24 Features

10 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare MailerLite, Pipedrive, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $14 , monthly
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • Lite

            $19

            /user/month

            • Lead, calendar and pipeline management

            • AI-powered report creation

            • Real-time sales feed

            Show more +

          • Growth

            $34

            /user/month

            • Lite plan +

            • Full email sync with tracking

            • Automations and nurturing sequences

            Show more +

          • Premium

            $64

            /user/month

            • Growth plan +

            • Lead generation and routing

            • Custom scoring and company data enrichment

            Show more +

          • Browse all pricing plans
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          MailerLite pricing
          Pipedrive pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          MailerLite, Pipedrive, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          MailerLite, Pipedrive, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✗ No
          ✗ No

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          —
          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          MailerLite vs Pipedrive vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          4.3

          (based on 949 reviews)

          No reviews available for the product

          Rating Distribution

          0

          0

          0

          0

          0

          2436

          505

          72

          18

          45

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights ease of use, automation capabilities, and analytics, with some concerns about pricing transparency and advanced feature limitations.

          What buyers like

          • Ease of use
          • Automation features
          • Analytics and reporting

          Common complaints

          • Pricing transparency
          • Advanced customization limitations

          Buyer sentiment

          Overall, users praise Pipedrive for its ease of use, visual sales pipeline management, and strong customer support, though some note limitations in advanced features and integrations.

          What buyers like

          • Ease of use
          • Visual sales pipeline tracking
          • Customer support quality

          Common complaints

          • Limited integrations
          • Initial learning curve

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • User-friendly interface suitable for all skill levels

          • Powerful automation features for targeted messaging

          • Comprehensive real-time analytics for campaign performance

          • Limited suitability for very large enterprises

          • Potential lack of advanced customization for complex workflows

          • Intuitive and easy-to-use interface with minimal training required

          • Cost-effective alternative to larger CRM platforms like Salesforce

          • Robust reporting and real-time sales analytics

          • Initial complexity requiring onboarding support for efficient use

          • Limited integrations with some third-party tools such as Typeform

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used MailerLite, Pipedrive, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          MailerLite, Pipedrive, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          No Customers information available.

          Festo

          Festo

          Remax

          Remax

          Vimeo

          Vimeo

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Preview and test

          6 Screenshots

          Dashboard

          5 Screenshots

          Videos

          video-0

          5 Videos

          video-0

          3 Videos

          Alternatives to MailerLite, Pipedrive, Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, MailerLite or Pipedrive?
          Pipedrive edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
          Do MailerLite and Pipedrive offer a free trial?
          Yes, both MailerLite and Pipedrive offer a free trial.
          What is the starting price of MailerLite vs Pipedrive?
          MailerLite starts at Contact for pricing. Pipedrive starts at $14 /user/month.
          What are the top alternatives to MailerLite?
          Top alternatives to MailerLite include Moosend, SMTP, EmailOctopus, Zoho Campaigns, AWeber.
          What are the top alternatives to Pipedrive?
          Top alternatives to Pipedrive include Bigin by Zoho CRM, Creatio CRM, Team365, Onpipeline, ForceManager.