LivePerson vs Pure Chat vs ZoomInfo Chat Comparison
LivePerson
Starting at Contact for pricing
- Large Enterprises
- Medium Business
LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat…
Pure Chat
Starting at $39 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easi…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Pure Chat leads on user satisfaction with a 4.3-star rating across 195 reviews.
LivePerson vs Pure Chat vs ZoomInfo Chat — at a glance
| Feature | LivePerson | Pure Chat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 3.9 / 5 | 4.3 / 5 | — |
| Reviews | 219 | 195 | — |
| Starting price | Contact for pricing | $39 /User/Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | 1+ apps | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2 |
| Data residency | Global | US | US |
Key differences between LivePerson and Pure Chat
- Pricing: Pure Chat starts at $39 /User/Month. LivePerson pricing is not publicly listed.
- Free trial: Pure Chat offers a free trial; LivePerson does not.
- User satisfaction: Pure Chat scores higher with a 4.3-star average.
- Deployment: LivePerson supports SaaS/Web/Cloud; Pure Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare LivePerson vs Pure Chat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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LivePerson, Pure Chat vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
LivePerson typically suits Large Enterprises and Medium Business. Pure Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More about LivePerson | Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More about Pure Chat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 8.9/10 | 9.0/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do LivePerson, Pure Chat and ZoomInfo Chat Compare on Features?
Total Features | 38 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LivePerson, Pure Chat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
LivePerson, Pure Chat vs ZoomInfo Chat: Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
LivePerson, Pure Chat vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
LivePerson vs Pure Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 309 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 225 reviews, with strong overall satisfaction. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  1 Screenshots |
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Videos |  1 Videos |  2 Videos |
Alternatives to LivePerson, Pure Chat, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LivePerson or Pure Chat?
- Pure Chat edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LivePerson and Pure Chat offer a free trial?
- Pure Chat offers a free trial. LivePerson does not.
- What is the starting price of LivePerson vs Pure Chat?
- LivePerson starts at Contact for pricing. Pure Chat starts at $39 /User/Month.
- What are the top alternatives to LivePerson?
- Top alternatives to LivePerson include ZoomInfo Chat, Talkative, Comm100 Live Chat, Freshdesk Messaging (Formerly Freshchat), RumbleTalk.
- What are the top alternatives to Pure Chat?
- Top alternatives to Pure Chat include ZoomInfo Chat, HappyFox Chat, Chaport, Chatra, Subiz.