Compare LiveChat vs UseResponse vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	UseResponse (21) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Starts from $1,490
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.8/10	9.1/10
User Ratings	4.4 (2017)	4.2 (22)
	Get Quote	Get Quote

Software Demo

Demo		UseResponse has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	8 Features	21 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16 , Billed Yearly	$1,490
Pricing Plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2017 reviews)	4.2 (based on 22 reviews)
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	Excellent 17 Very Good 3 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	No Expert ai Review available for the product
Pros and Cons	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)	Jira 4.4 (17380 reviews) Confluence 4.1 (7140 reviews) WordPress 4.1 (25641 reviews)

Customers

Customers	No Customers information available.	Cisco IBM Remax

Media and Screenshots

Screenshots	7 Screenshots	1 Screenshots
Videos	3 Videos	No videos available.

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LiveChat and UseResponse offer a Free Trial.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

UseResponse is designed for Large Enterprises, Medium Business and Small Business.

Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for UseResponse Starts at $1,490/Year.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to UseResponse includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Deskero, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, LabiDesk and Little SaaS Communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveChat vs UseResponse vs Zendesk Support vs Zoho Desk

LiveChat

UseResponse

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure