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LiveAgent vs Zendesk Talk vs Nextiva - Which Tool Fits Your Business?

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Zendesk Talk - Call Center Software
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TL;DR - Quick Comparison Summary

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Entry Level Pricing

  • Starts from $15
  • Starts from $9

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.8/10

9.0/10

User Ratings

4.3

(39)
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Software Demo

Demo

How do LiveAgent, Zendesk Talk and Nextiva Compare on Features?

Total Features

25 Features

10 Features

Unique Features

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      What Do LiveAgent, Zendesk Talk and Nextiva Cost?

      Pricing Option

          Starting From

          • $15
          • $9

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          liveagent pricingzendesk-talk pricing

          Other Details

          Organization Types supported

          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          LiveAgent vs Zendesk Talk User Reviews & Rating Comparison

          User Ratings

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of LiveAgent

          Pros and Cons of Zendesk Talk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          LiveAgent_customers_0

          LiveAgent_customers_0

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_2

          LiveAgent_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots

          Inside of Tickets

          14 Screenshots

          Voice channels

          2 Screenshots

          Videos

          video-0

          5 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveAgent and Zendesk Talk offer a Free Trial.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for LiveAgent Starts at $15/User/Month whereas for Zendesk Talk Starts at $9/User/Month.

          Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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